2020 Chevrolet BOLT EV

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2020 Chevrolet BOLT EV has 244 owner complaints filed with NHTSA — that's 3.0x the segment average of 80. The most common issue is electrical problems (39% of all complaints), specifically: tl* the contact owns a 2020 chevrolet bolt ev. the contact stated the vehicle was in "l" mode before the vehicle lunged forward into the wall. the vehicle was taken to a dealer (heritage chevrolet owing mills: 11234 reisterstown rd, owings mills, md 21117) but it was unknown if the vehicle was diagn. ⚠️ 5 fire reports filed.

5 fire reports 8 crash reports

244

Total Complaints

Recalls Issued

—/5

Safety Stars

3.0x

vs Segment Avg

Known Problems

ELECTRICAL

94 complaints

39%

• TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT STATED THE VEHICLE WAS IN "L" MODE BEFORE THE VEHICLE LUNGED FORWARD INTO THE WALL. THE VEHICLE WAS TAKEN TO A DEALER (HERITAGE CHEVROLET OWING MILLS: 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) BUT IT WAS UNKNOWN IF THE VEHICLE WAS DIAGN
• The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle explod
• GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have

Typical onset: 50K miles Est. repair: $500🔥 4 fire reports💥 1 crashes

“TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT STATED THE VEHICLE WAS IN "L" MODE BEFORE THE VEHICLE LUNGED FORWARD INTO THE WALL. THE VEHICLE WAS TAKEN TO A DEALER (HERITAGE CHEVROLET OWING MILLS: 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) BUT IT WAS UNKNOWN IF THE VEHICLE WAS DIAGN”

— NHTSA complaint filing

FUEL SYSTEM

29 complaints

12%

• ACCELERATOR PEDAL GETS STUCK ON FLOOR MAT AND REQUIRES PULLING IT UP WITH YOUR TOES TO STOP ACCELERATION. I HAVE A 10 SECOND VIDEO I CAN SHARE DOCUMENTING THIS. I CONTACTED CHEVY CUSTOMER ASSISTANCE TODAY AND THEY SAID THEY WOULD REFER THE CASE[XXX] -- TO THE "APPROPRIATE DEPARTMENT". I AM WORRIED I
• A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well bey
• Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. An

Typical onset: 50K miles Est. repair: $500

“ACCELERATOR PEDAL GETS STUCK ON FLOOR MAT AND REQUIRES PULLING IT UP WITH YOUR TOES TO STOP ACCELERATION. I HAVE A 10 SECOND VIDEO I CAN SHARE DOCUMENTING THIS. I CONTACTED CHEVY CUSTOMER ASSISTANCE TODAY AND THEY SAID THEY WOULD REFER THE CASE[XXX] -- TO THE "APPROPRIATE DEPARTMENT". I AM WORRIED I”

— NHTSA complaint filing

OTHER

23 complaints

• ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT
• 2020 CEHVROLET BOLT. CONSUMER WRITES REGARDING AN ISSUE WITH REAR HEADREST. THE CONSUMER STATED THE VEHICLE SEEMED TO LACK A HEADREST. THE VEHICLE HAS 3 SEATBELTS THEREFORE SHOULD BE EQUIPPED WITH 3 HEADRESTS.
• I was driving on highway at aroung 65 mph. Suddently, the driver window glass shattered without any external impact. The glass pieces fell very close the window where it shattered indicating there was no external force. I notified GM but they are not ready to even accept the case telling me that I a

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT”

— NHTSA complaint filing

STEERING

21 complaints

• Steering After turning, the steering wheel will not return to center on its own. You have to manually return the steering wheel to the center. This can cause you to steer off the road and hit pedestrians. The steering also will not align even after new tire and an alignment. The car will not drive s
• The steering system seems to be binding up. The wheel will not return to center after taking a corner. I have to apply force to steer the car back to straight ahead.
• An inspection of this vehicle has found the steering to be binding. The car is only 3 years old and there is no logical reason to justify the need to replace the steering gear. If others are reporting this issue, which I'm guessing they are, I think a recall is warranted. The steering binding is a

Typical onset: 50K miles Est. repair: $500

“Steering After turning, the steering wheel will not return to center on its own. You have to manually return the steering wheel to the center. This can cause you to steer off the road and hit pedestrians. The steering also will not align even after new tire and an alignment. The car will not drive s”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

16 complaints

• ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT
• ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT
• THE 2020 CHEVROLET BOLT EV PREMIER HAS EXCELLENT CRUISE CONTROL, HOLDING SPEED TO WITHIN 1 MPH OF SET SPEED THROUGH AUTOMATIC ACCELERATION GOING UPHILL AND AUTOMATIC REGENERATIVE BRAKING GOING DOWN HILL. THE CAR HAS COLLISION DETECTION AND CAN REPORT TIME TO IMPACT TO THE TENTH OF A SECOND. WHAT IT

Typical onset: 50K miles Est. repair: $500💥 2 crashes

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 244 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2020 CHEVROLET BOLT EV. THE CONTACT STATED THE VEHICLE WAS IN "L" MODE BEFORE THE VEHICLE LUNGED FORWARD INTO THE WALL. THE VEHICLE WAS TAKEN TO A DEALER (HERITAGE CHEVROLET OWING MILLS: 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) BUT IT WAS UNKNOWN IF THE VEHICLE WAS DIAGN
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: ACCELERATOR PEDAL GETS STUCK ON FLOOR MAT AND REQUIRES PULLING IT UP WITH YOUR TOES TO STOP ACCELERATION. I HAVE A 10 SECOND VIDEO I CAN SHARE DOCUMENTING THIS. I CONTACTED CHEVY CUSTOMER ASSISTANCE TODAY AND THEY SAID THEY WOULD REFER THE CASE[XXX] -- TO THE "APPROPRIATE DEPARTMENT". I AM WORRIED I
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: Steering After turning, the steering wheel will not return to center on its own. You have to manually return the steering wheel to the center. This can cause you to steer off the road and hit pedestrians. The steering also will not align even after new tire and an alignment. The car will not drive s
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)