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Cadillac

2016 Cadillac XTS

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2016 Cadillac XTS has 25 owner complaints filed with NHTSA — that's 1.0x the segment average of 25. The most common issue is electrical problems (28% of all complaints), specifically: cue radio, climate, navigation, bluetooth system keeps freezing up. now the screen has begun to spider crack. this is a very common problem amount all cadilac's models using the cue system. it is strange that they haven't a recall and fix..

1 crash report

25

Total Complaints

0

Recalls Issued

5/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

7 complaints
28%
  • CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX.
  • FOR THE PAST 3-4 WEEKS WHILE DRIVING, THE CUE SYSTEM WILL START TO BEEP, CHANGE PRE-SET RADIO CHANNELS AND THE SCREEN WILL FREEZE UP. THE BEEPING STILL CONTINUES. AFTER A SHORT PERIOD AFTER TURNING THE VEHICLE OFF IT IS FINE BUT BEGINS THE SAME SYMPTOMS AFTER ABOUT 5-10 MINUTES OF DRIVING. I BR
  • TL* THE CONTACT OWNS A 2016 CADILLAC XTS. THE CONTACT STATED THAT A CRACK DEVELOPED ON THE RADIO HOME SCREEN. DUE TO THE CRACK, THE SCREEN WAS INOPERABLE. THE CONTACT REACHED OUT TO LES STANFORD CADILLAC (21730 MICHIGAN AVE, DEARBORN, MI 48124) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSPECTE
Typical onset: 50K miles Est. repair: $500

CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX.

— NHTSA complaint filing

Fuel Cost Calculator for 2016 Cadillac XTS

Live EIA prices
Per year
$2,286
Per month
$191
Per mile
19.1¢
MPG
21
City driving (worst-case MPG)
$2,667/yr
Highway driving (best-case MPG)
$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2016 Cadillac XTS

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,853
Full coverage / month
$154
Liability only / year
$668
vs US avg
+11%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating0.94x
× vehicle age0.92x
= Full coverage estimate$1853

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Cadillac New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
6 yr / 70K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
6 yr / 70K mi

These are the terms for a new Cadillac. If you're buying a used 2016 XTS, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Cadillac dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
WHEELS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 25 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: CUE RADIO, CLIMATE, NAVIGATION, BLUETOOTH SYSTEM KEEPS FREEZING UP. NOW THE SCREEN HAS BEGUN TO SPIDER CRACK. THIS IS A VERY COMMON PROBLEM AMOUNT ALL CADILAC'S MODELS USING THE CUE SYSTEM. IT IS STRANGE THAT THEY HAVEN'T A RECALL AND FIX.

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: ON 2/31/16 I DROVE MY NEW VEHICLE FROM MY HOME TO THE GROCERY STORE APPROX.2.5 MILES AWAY,AS I WAS PARKING MY VEHICLE IN THE H/C SPOT ,A GOOD "SAMARITAN" TAPPED ON MY WINDOW & INFORMED ME THAT MY NEW VEHICLE WAS LEAKING GAS,HE CALLED 911 TO HAVE THE FIRE DEPARTMENT CLEAN UP THE GAS SPILL,I CALLED TR

    Typically appears around 50K miles. Repair cost ~$500

  • SEATS/RESTRAINTS: MY 2016 XTS CADILLAC WAS INVOLVED IN A ROAD ACCIDENT MONDAY, FEB.6 IN HARPER COUNTY, KANSAS. IT SUSTAINED APPROX. $20K DAMAGE, INCLUDING LOCKED SEAT BELTS, WHICH WERE IN USE AT TIME OF ACCIDENT. MY CAR HAS BEEN IN THE BODY REPAIR SHOP SINCE NOON ON THAT DAY, FEB. 6 AND AT PRESENT TIME IT IS

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
25
Recalls
0
Fire reports
0
Crash reports
1
Injury reports
0
Segment avg
25

Check a Specific VIN

See recalls for YOUR 2016 Cadillac XTS