
2013 Cadillac XTS
Problems, Recalls & Reliability Report
Quick Summary
The 2013 Cadillac XTS has 148 owner complaints filed with NHTSA — that's 5.9x the segment average of 25. The most common issue is electrical problems (28% of all complaints), specifically: the new cadillac touch-screen interface is a horrible safety issue. why does no one at cadillac remember how important ergonomics are for safety, and how almost everything in the car must be operable by feel, allowing the driver to keep his eyes on the road? touch-screen offers no tactile feed. There are 5 recalls issued for this model year. ⚠️ 3 fire reports filed.
148
Total Complaints
5
Recalls Issued
5/5
Safety Stars
5.9x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
41 complaints- • THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED
- • 2013 CADILLAC XTS4. CONSUMER WRITES IN REGARDS TO RECEIVING PROFESSIONAL AND SATISFACTORY CUSTOMER SERVICE WHEN CONSUMER DROPPED OFF VEHICLE AT DEALERSHIP FOR RECALL. *SMD
- • IN LIGHT OF THE RECENT GM'S RECALL FOR FAULTY IGNITION SWITCHES, THESE CAR HAVE A PROBLEM TOO! IT IS WAY TO EASY TO ACCIDENTALLY SHUT THE CAR OFF BY TOUCHING THE STOP START BUTTON ON THE DASH. WE DID THIS AT A STOP LIGHT AND HAD TO PUT THE CAR IN PARK AND STEP ON THE BRAKE TO RESTART IT. I LATER TES
“THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED”
— NHTSA complaint filing
When Problems Appear on the 2013 Cadillac XTS
Based on 102 owner complaints that included an odometer reading. Median mileage at time of complaint: 58K miles. Most complaints cluster in the 60-100K miles range.
ENGINE
BRAKES
LIGHTING
WHEELS
ELECTRICAL
SUSPENSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (5)
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Fuel Cost Calculator for 2013 Cadillac XTS
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2013 Cadillac XTS
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Cadillac New-Vehicle Warranty Coverage
These are the terms for a new Cadillac. If you're buying a used 2013 XTS, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Cadillac dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 148 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: 2013 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SUSPENSION PROBLEMS. *SMD THE CONSUMER STATED FOR THE THIRD TIME, THE REAR SUSPENSION HAD BOTTOM OUT. THE LAST TIME THE SUSPENSION FAILED, THE COMPRESSOR WAS REPLACED. *JB
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEED
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Cadillac dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Cadillac XTS — Year Comparison
How does 2013 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 148
- Recalls
- 5
- Fire reports
- 3
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 25
Check a Specific VIN
See recalls for YOUR 2013 Cadillac XTS