
2023 Volvo XC90
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Volvo XC90 has 69 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is driver assist/cameras problems (35% of all complaints), specifically: the rearview camera on the volvo continually freezes, is delayed to start or blacks out. since i have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when i start backing the camera image freezes two to three times bef.
69
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.9x
vs Segment Avg
Known Problems
DRIVER ASSIST/CAMERAS
24 complaints- • The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times bef
- • The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times bef
- • My name is [XXX] . My wife [XXX] has been corresponding with Volvo Car Financial, as well as Volvo, regarding our Volvo XC90 lease. This Volvo has been the biggest disappointment of any car we've ever leased or purchased out of the new cars and trucks we have purchased every 2-3 years for the past
“The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times bef”
— NHTSA complaint filing
ELECTRICAL
9 complaints- • On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to
- • Constant malfunction of Infortainment center. Turn indicators do not always work. Lately braking error messages. Volvo said it needs software updates. That has been done multiple times. This time it lasted several days and was completely black. You cannot see any information. No radio, no Bluetoo
- • The Emergency Flashers on occasion and randomly malfunctions with the red triangle button flashing but the green arrows intermittently blink on the dash screen and the ticking sound also intermittently working. I have a video clip of the issue but can’t upload on this webpage.
“On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to”
— NHTSA complaint filing
OTHER
8 complaints- • 1)Rear 2nd row seat Creaking noises. I visited the dealer 3 times, showed evidence with video clips what I recorded, but they couldn't find the cause. I thought that replacing the entire seat was the best way, but the work was finished by applying lubricant only, and this phenomenon continues eve
- • The 2023 model features a push button to shift the vehicle into park. When pressing the button, the vehicle does NOT always shift into park. I’m not sure if it only registers with a certain force, but often I’ve pressed the button many times only to realize that I’m not in park as I remove my foot f
- • The contact owns a 2023 Volvo XC90. The contact stated that before exiting the vehicle, he pressed the park button and the vehicle inadvertently started to reverse. The vehicle was taken to a dealer where the vehicle was diagnosed but no cause for the failure was found. The contact stated that the g
“1)Rear 2nd row seat Creaking noises. I visited the dealer 3 times, showed evidence with video clips what I recorded, but they couldn't find the cause. I thought that replacing the entire seat was the best way, but the work was finished by applying lubricant only, and this phenomenon continues eve”
— NHTSA complaint filing
FUEL SYSTEM
6 complaints- • On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to
- • This afternoon for no reason, the car flashed a non-stop message “Drive to workshop. Propulsion system Service urgent.” I drove about 3 minutes at 15 mph to get the car somewhere safe, all the while the engine not turning correctly and could not accelerate safely. This appears to be a VERY common
- • The contact owns a 2023 Volvo XC90. The contact stated while driving 65 MPH, the low fuel warning light illuminated and the vehicle decelerated, lost motive power, and stalled. The contact attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer. After
“On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to”
— NHTSA complaint filing
BRAKES
4 complaints- • WHEN PUTTING THE VEHICLE INTO REVERSE, THE BRAKE PEDAL AUTOMATICALLY HAD TENSION, THEREFORE, I WAS UNABLE TO PRESS DOWN ON THE BREAK AS NORMAL. WITH LITTLE FORGIVENESS, I ATTEMPTED TO REVERSE AND ROLL BACK IN A SMALL PARKING LOT OF A LOCAL SCHOOL. AS I WAS ATTEMPTING TO ROLL BACK, THE CAR MADE A LO
- • While driving a warning sign came on indicating break failure. The breaks were not working at all. Car was able to be slowed down to a stop. It was towed to a dealership who stated there was a remote software update done that causes break failure
- • To Whom It May Concern, I am filing a complaint against Volvo Car USA for unresolved defects in my 2023 Volvo XC90 T8 Recharge, purchased in Indiana. The vehicle’s control systems—infotainment, climate control, navigation, backup camera, and reverse braking—are defective, impairing its use, value,
“WHEN PUTTING THE VEHICLE INTO REVERSE, THE BRAKE PEDAL AUTOMATICALLY HAD TENSION, THEREFORE, I WAS UNABLE TO PRESS DOWN ON THE BREAK AS NORMAL. WITH LITTLE FORGIVENESS, I ATTEMPTED TO REVERSE AND ROLL BACK IN A SMALL PARKING LOT OF A LOCAL SCHOOL. AS I WAS ATTEMPTING TO ROLL BACK, THE CAR MADE A LO”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 69 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: The rearview camera on the Volvo continually freezes, is delayed to start or blacks out. Since I have had the car for the last year there have been multiple times a week where reverse is selected and the rearview camera loads, then when I start backing the camera image freezes two to three times bef
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: 1)Rear 2nd row seat Creaking noises. I visited the dealer 3 times, showed evidence with video clips what I recorded, but they couldn't find the cause. I thought that replacing the entire seat was the best way, but the work was finished by applying lubricant only, and this phenomenon continues eve
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: On May 18, 2023, the vehicle was not driveable and it was not able to be taken out of the park mode. The vehicle had no power so the engine would not start regardless of what the tow truck driver tried. The car had to be pulled onto the tow truck so the tires did not move. On June 10, 2023, Due to
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Volvo XC90 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 69
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 3
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Volvo XC90