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Volkswagen

2012 Volkswagen ROUTAN

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2012 Volkswagen ROUTAN has 115 owner complaints filed with NHTSA — that's 0.4x the segment average of 302. The most common issue is electrical problems (34% of all complaints), specifically: my husband was at a light and pressed the gas to go, when he noticed that he entire vehicle had turned off. steering, brakes, and all electrical. it took him a while to realize what was happening, but then he tried turning the van off and back on, and it started right back up. he thought it a freak . There is 1 recall issued for this model year.

2 crash reports 3 injuries

115

Total Complaints

1

Recalls Issued

/5

Safety Stars

0.4x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

39 complaints
34%
  • MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK
  • 10,000 MILES, FULL WARRANTY, BOUGHT NEW LESS THAN A YEAR AGO. WHILE DRIVING APPROXIMATELY 55 MILES PER HOUR ON THE HIGHWAY WITH MY MOTHER AND TWO CHILDREN IN THE VEHICLE, THE VAN LOST ALL POWER MID-DRIVE. BRAKES, STEERING, EVERYTHING STOPPED FUNCTIONING. THANKFULLY IT WAS LATE AND MY HUSBAND WAS ABL
  • TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH THE ENTIRE INSTRUMENT PANEL FAILED TO OPERATE. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILE
Typical onset: 50K miles Est. repair: $500

MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK

— NHTSA complaint filing

When Problems Appear on the 2012 Volkswagen ROUTAN

Based on 81 owner complaints that included an odometer reading. Median mileage at time of complaint: 78K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
14
30-60K
12
60-100K
31
100-150K
15
150-200K
9
200K+
0

BRAKES

Earlier than typicalmedian 20K mi · 5 reports
0-30K
3
30-60K
1
60-100K
0
100-150K
0
150-200K
1
200K+
0

ELECTRICAL

In line with typicalmedian 77K mi · 29 reports
0-30K
5
30-60K
3
60-100K
11
100-150K
7
150-200K
3
200K+
0

ENGINE

In line with typicalmedian 89K mi · 16 reports
0-30K
1
30-60K
3
60-100K
7
100-150K
3
150-200K
2
200K+
0

STEERING

In line with typicalmedian 80K mi · 7 reports
0-30K
2
30-60K
0
60-100K
4
100-150K
1
150-200K
0
200K+
0

FUEL SYSTEM

Later than typicalmedian 106K mi · 5 reports
0-30K
0
30-60K
1
60-100K
1
100-150K
2
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

SUSPENSION:REAR05/04/2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Risk: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Fix: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Charging Cost Calculator for 2012 Volkswagen ROUTAN

Live EIA prices
Per year
$3,807
Per month
$317
Per mile
31.7¢
kWh/mi
1.69

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2012 Volkswagen ROUTAN

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,817
Full coverage / month
$151
Liability only / year
$679
vs US avg
+9%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1817

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Volkswagen ROUTAN Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
100K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

TSI turbo engines require VW-approved 502/504 spec synthetic oil. DSG transmission service (if equipped) every 40K miles.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Volkswagen New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
7 yr / 100K mi
Roadside assistance
3 yr / 36K mi

These are the terms for a new Volkswagen. If you're buying a used 2012 ROUTAN, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Volkswagen dealer for VIN-specific remaining warranty.

EV Incentives for 2012 Volkswagen ROUTAN

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
STEERING(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 115 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING 10-15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BUBBLE IN THE OIL. THE CONTACT WAS INFORMED THAT THE FUEL FILLER CAP NEEDED TO BE REPLACED. THE V

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Volkswagen dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Volkswagen ROUTAN — Year Comparison

How does 2012 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
115
Recalls
1
Fire reports
0
Crash reports
2
Injury reports
3
Segment avg
302

Check a Specific VIN

See recalls for YOUR 2012 Volkswagen ROUTAN