2023 Volkswagen JETTA

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2023 Volkswagen JETTA has 62 owner complaints filed with NHTSA — that's 0.8x the segment average of 80. The most common issue is brakes problems (19% of all complaints), specifically: i would like to report a safety issue with my wife’s new 2023 vw jetta sedan with standard transmission. it has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. three seconds is way too long and often.

2 crash reports

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems

BRAKES

12 complaints

19%

• I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often
• The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear
• The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear

Typical onset: 50K miles Est. repair: $500

“I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often”

— NHTSA complaint filing

ENGINE

11 complaints

18%

• On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance
• Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enou
• The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 35 MPH in traffic, the vehicle lost motive power and shut off. The contact was able to steer into a parking space. Several unknown warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the l

Typical onset: 50K miles Est. repair: $500

“On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance ”

— NHTSA complaint filing

OTHER

9 complaints

15%

• On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance
• - Navigation system (GPS) constantly not working. - The navigation system stop working completely or works imprecisely, taking the attention of the driver from the road in order to locate himself. - Yes, two service. One software update and a module replacement, neither solved the problem. - Volksw
• When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes or 8 miles. When taken to get serviced I was told it was due to freezing from the cold weather and the latch couldn’t latch. This not only confused me because I’ve never had that is

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ELECTRICAL

9 complaints

15%

• After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in
• Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 911 services to be called in case of an accident. This module failed in September and now it failed again in January. The cruise control also sometimes doesn't work and the front ass
• When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes or 8 miles. When taken to get serviced I was told it was due to freezing from the cold weather and the latch couldn’t latch. This not only confused me because I’ve never had that is

Typical onset: 50K miles Est. repair: $500

“After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in ”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

8 complaints

13%

• The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed
• Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 911 services to be called in case of an accident. This module failed in September and now it failed again in January. The cruise control also sometimes doesn't work and the front ass
• This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed ”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 62 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)