BestCarRank
Volkswagen

2023 Volkswagen JETTA

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2023 Volkswagen JETTA has 62 owner complaints filed with NHTSA — that's 0.2x the segment average of 249. The most common issue is brakes problems (19% of all complaints), specifically: i would like to report a safety issue with my wife’s new 2023 vw jetta sedan with standard transmission. it has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. three seconds is way too long and often.

2 crash reports

62

Total Complaints

0

Recalls Issued

5/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 8)

BRAKES

12 complaints
19%
  • I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often
  • The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear
  • The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear
Typical onset: 50K miles Est. repair: $500

I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often

— NHTSA complaint filing

Fuel Cost Calculator for 2023 Volkswagen JETTA

Live EIA prices
Per year
$1,372
Per month
$114
Per mile
11.4¢
MPG
35
City driving (worst-case MPG)
$1,656/yr
Highway driving (best-case MPG)
$1,143/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Volkswagen JETTA

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,586
Full coverage / month
$132
Liability only / year
$574
vs US avg
-5%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.05x
= Full coverage estimate$1586

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Volkswagen JETTA Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
100K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

TSI turbo engines require VW-approved 502/504 spec synthetic oil. DSG transmission service (if equipped) every 40K miles.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Volkswagen New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
7 yr / 100K mi
Roadside assistance
3 yr / 36K mi

Estimated Repair Costs

BRAKES(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 62 owner complaints for this specific year, here's what to check or ask about:

  • BRAKES: I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
62
Recalls
0
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
249

Check a Specific VIN

See recalls for YOUR 2023 Volkswagen JETTA