2012 Volkswagen GOLF

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2012 Volkswagen GOLF has 68 owner complaints filed with NHTSA — that's 0.8x the segment average of 80. The most common issue is fuel system problems (24% of all complaints), specifically: at 6,519 miles, while about to enter the on-ramp of a local highway, the check engine light and glow plug indicator light began to flash. i was able to veer off the entrance ramp and continue down the down to the nearest safe parking lot area; as i pulled into the parking lot area, the vehicle shudd.

6 crash reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems

FUEL SYSTEM

16 complaints

24%

• AT 6,519 MILES, WHILE ABOUT TO ENTER THE ON-RAMP OF A LOCAL HIGHWAY, THE CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH. I WAS ABLE TO VEER OFF THE ENTRANCE RAMP AND CONTINUE DOWN THE DOWN TO THE NEAREST SAFE PARKING LOT AREA; AS I PULLED INTO THE PARKING LOT AREA, THE VEHICLE SHUDD
• FUEL PUMP FAILURE, RANDOM POWER CUT OUT DUE TO FAULT MODE. SYSTEM FLASHES A GLOW PLUG LIGHT INSTEAD OF A CHECK ENGINE LIGHT NOT SIGNALING A OBVIOUS FAILURE. *TR
• I WAS DRIVING DOWN THE ROAD HAD JUST SHIFTED INTO 4TH GEAR CAME UP TO A RED LIGHT. I PRESSING IN THE CLUTCH AND STARTED TO SLOW DOWN STILL IN 4TH GEAR. THE RED LIGHT TURNED GREEN BEFORE I COULD SLOW DOWN MUCH AT ALL. I RELEASED THE CLUTCH WHEN I DID THIS THE ENGINE AND RPM INCREASED. I WAS STILL IN

Typical onset: 50K miles Est. repair: $500

“AT 6,519 MILES, WHILE ABOUT TO ENTER THE ON-RAMP OF A LOCAL HIGHWAY, THE CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH. I WAS ABLE TO VEER OFF THE ENTRANCE RAMP AND CONTINUE DOWN THE DOWN TO THE NEAREST SAFE PARKING LOT AREA; AS I PULLED INTO THE PARKING LOT AREA, THE VEHICLE SHUDD”

— NHTSA complaint filing

ENGINE

11 complaints

16%

• AT 6,519 MILES, WHILE ABOUT TO ENTER THE ON-RAMP OF A LOCAL HIGHWAY, THE CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH. I WAS ABLE TO VEER OFF THE ENTRANCE RAMP AND CONTINUE DOWN THE DOWN TO THE NEAREST SAFE PARKING LOT AREA; AS I PULLED INTO THE PARKING LOT AREA, THE VEHICLE SHUDD
• AT 2766 MILES I WAS CRUISING DOWN THE HIGHWAY AT 70 MPH ON MY WAY TO WORK WHEN THE ENGINE SUDDENLY LOST POWER AND THE EPC LIGHT CAME ON. THE ENGINE WAS COMPLETELY UNRESPONSIVE, I PULLED OFF TO THE SHOULDER, CALLED ROADSIDE ASSISTANCE AND WAS TOWED TO THE NEAREST DEALER THE SERVICE MANAGER TOLD ME
• THE CAR IS A 2012 VW GOLF TDI, PURCHASED AROUND APRIL OF 2012. IT HAD APPROXIMATELY 7500 MILES AT THE TIME OF THE INCIDENT. I WAS ON A SHORT DRIVE TO THE STORE AND BACK (5 MILES ROUND TRIP FROM HOME). ON THE WAY BACK, I HEARD A METAL GRINDING SOUND COMING FROM THE ENGINE COMPARTMENT AND NOTICED A

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

AIR BAGS

10 complaints

15%

• I WAS TRAVELING ON A HIGHWAY IN DALLAS. THERE WAS A 2003 TOYOTA TACOMA TWO LANES TO THE LEFT OF ME. HE APPARENTLY WANTED TO TAKE AN EXIT THAT WAS RAPIDLY COMING UP. HE HAD A DRESSER IN THE BED SO HE ASKED HIS WIFE IF IT WAS CLEAR TO CUT ACROSS ALL 5 LANES TO TAKE THE EXIT. I WAS TWO LANES OVER
• THIS CAR WAS INVOLVED IN A VEHICLE CRASH. IMPACT WAS TO THE DRIVER'S SIDE PRIMARILY TO THE DOOR AND FRONT END. DESPITE THE SEVERITY OF THE IMPACT, NO AIR BAGS DEPLOYED FROM THE DRIVER'S SIDE OR THE STEERING WHEEL. I SUSTAINED AN INJURY TO THE SHOULDER AND AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE
• TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKN

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“I WAS TRAVELING ON A HIGHWAY IN DALLAS. THERE WAS A 2003 TOYOTA TACOMA TWO LANES TO THE LEFT OF ME. HE APPARENTLY WANTED TO TAKE AN EXIT THAT WAS RAPIDLY COMING UP. HE HAD A DRESSER IN THE BED SO HE ASKED HIS WIFE IF IT WAS CLEAR TO CUT ACROSS ALL 5 LANES TO TAKE THE EXIT. I WAS TWO LANES OVER ”

— NHTSA complaint filing

TRANSMISSION

9 complaints

13%

• LEAVING A PARKING LOT, PUT THE GEAR INTO REVERSE AND WAS GOING FORWARD. PUT THE GEAR IN PARKING 3 X AND BACK TO REVERSE 3 X, BUT STILL GOING FORWARD. COULDN'T TURN OFF THE ENGINE. OPENED THE DOOR, AND AFTER MAYBE 10 MINUTES WAS ABLE TO TURN OFF THE ENGINE, GAVE IT A MINUTE AND THEN USE THE REVERSE G
• I WAS DRIVING DOWN THE ROAD HAD JUST SHIFTED INTO 4TH GEAR CAME UP TO A RED LIGHT. I PRESSING IN THE CLUTCH AND STARTED TO SLOW DOWN STILL IN 4TH GEAR. THE RED LIGHT TURNED GREEN BEFORE I COULD SLOW DOWN MUCH AT ALL. I RELEASED THE CLUTCH WHEN I DID THIS THE ENGINE AND RPM INCREASED. I WAS STILL IN
• ON 12/24/2012, RETURNING FROM A RESTAURANT WITH MY FAMILY, I HEARD A BANG AND MY ENGINE DIED WHILE DRIVING ON A CITY STREET AT 35 MPH. I WAS ABLE TO SAFELY PUT THE CAR IN NEUTRAL AND ROLL OFF THE STREET. I FOUND OUT ON 12/26 THAT MY WATER PUMP HAD FALLEN APART, DESTROYING MY TIMING BELT AND ENGINE

Typical onset: 50K miles Est. repair: $500

“LEAVING A PARKING LOT, PUT THE GEAR INTO REVERSE AND WAS GOING FORWARD. PUT THE GEAR IN PARKING 3 X AND BACK TO REVERSE 3 X, BUT STILL GOING FORWARD. COULDN'T TURN OFF THE ENGINE. OPENED THE DOOR, AND AFTER MAYBE 10 MINUTES WAS ABLE TO TURN OFF THE ENGINE, GAVE IT A MINUTE AND THEN USE THE REVERSE G”

— NHTSA complaint filing

ELECTRICAL

6 complaints

• VOLKSWAGEN OF AMERICA FAILS TO PROVIDE THEIR CUSTOMERS A FUSE DIAGRAM, MAKING IT IMPOSSIBLE TO SAFELY IDENTIFY AND REPLACE A SIMPLE BLOWN FUSE. *TR WITHOUT A BASIC FUSE DIAGRAM, THE ONLY CHOICE FOR VW OWNERS NEEDING TO REPLACE A FUSE IS TO PULL FUSES ONE-BY-ONE AS THEY SEARCH FOR THE BLOWN FUSE.
• WATER COMES TO THE INTERIOR OF THE VEHICLE THROUGH THE GAP BETWEEN THE LOWER EDGE OF THE PLASTIC INTERIOR DOOR PANEL AND THE METAL DOOR. THIS LEAK NOW OCCURS ON THE RIGHT REAR DOOR OF THIS 2012 VW GOLF. ON OTHER DOORS, WATER COMES OUT THROUGH THE PURPOSELY DESIGNED DRAIN HOLES ON THE BOTTOM SIDE OF
• WHEN STARTING MY GOLF TDI I RECEIVED SEVERAL WARNING MESSAGES ON THE CAR'S INFORMATION SCREEN TO CHECK TURNING LIGHTS, BRAKE LIGHTS, HEADLIGHTS AND RUNNING LIGHTS ON THE RIGHT HAND SIDE OF THE CAR. THE RIGHT HAND HEADLIGHTS, TURN SIGNALS AND BRAKELIGHTS WERE OUT. THE CAUSE OF THE FAULT WAS A MELTE

Typical onset: 50K miles Est. repair: $500

“VOLKSWAGEN OF AMERICA FAILS TO PROVIDE THEIR CUSTOMERS A FUSE DIAGRAM, MAKING IT IMPOSSIBLE TO SAFELY IDENTIFY AND REPLACE A SIMPLE BLOWN FUSE. *TR WITHOUT A BASIC FUSE DIAGRAM, THE ONLY CHOICE FOR VW OWNERS NEEDING TO REPLACE A FUSE IS TO PULL FUSES ONE-BY-ONE AS THEY SEARCH FOR THE BLOWN FUSE.”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

AIR BAGS(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 68 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: AT 6,519 MILES, WHILE ABOUT TO ENTER THE ON-RAMP OF A LOCAL HIGHWAY, THE CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH. I WAS ABLE TO VEER OFF THE ENTRANCE RAMP AND CONTINUE DOWN THE DOWN TO THE NEAREST SAFE PARKING LOT AREA; AS I PULLED INTO THE PARKING LOT AREA, THE VEHICLE SHUDD
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: AT 6,519 MILES, WHILE ABOUT TO ENTER THE ON-RAMP OF A LOCAL HIGHWAY, THE CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH. I WAS ABLE TO VEER OFF THE ENTRANCE RAMP AND CONTINUE DOWN THE DOWN TO THE NEAREST SAFE PARKING LOT AREA; AS I PULLED INTO THE PARKING LOT AREA, THE VEHICLE SHUDD
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: I WAS TRAVELING ON A HIGHWAY IN DALLAS. THERE WAS A 2003 TOYOTA TACOMA TWO LANES TO THE LEFT OF ME. HE APPARENTLY WANTED TO TAKE AN EXIT THAT WAS RAPIDLY COMING UP. HE HAD A DRESSER IN THE BED SO HE ASKED HIS WIFE IF IT WAS CLEAR TO CUT ACROSS ALL 5 LANES TO TAKE THE EXIT. I WAS TWO LANES OVER
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: LEAVING A PARKING LOT, PUT THE GEAR INTO REVERSE AND WAS GOING FORWARD. PUT THE GEAR IN PARKING 3 X AND BACK TO REVERSE 3 X, BUT STILL GOING FORWARD. COULDN'T TURN OFF THE ENGINE. OPENED THE DOOR, AND AFTER MAYBE 10 MINUTES WAS ABLE TO TURN OFF THE ENGINE, GAVE IT A MINUTE AND THEN USE THE REVERSE G
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)