BestCarRank
Volkswagen

2011 Volkswagen EOS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2011 Volkswagen EOS has 21 owner complaints filed with NHTSA — that's 0.7x the segment average of 32. The most common issue is air bags problems (48% of all complaints), specifically: while sitting on a bridge, was hit from behind causing vehicle to slide into another vehicle. the car is totaled but the air bags did not deploy. *tr. There are 2 recalls issued for this model year.

3 crash reports 2 injuries

21

Total Complaints

2

Recalls Issued

/5

Safety Stars

0.7x

vs Segment Avg

Known Problems(top 5 of 8)

AIR BAGS

10 complaints
48%
  • WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR
  • TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO
  • TAKATA RECALL - THE INTIAL RECALL FOR VW WAS FEBRUAY 2016. SIX MONTHS LATER THERE IS STILL NO REPLACEMENT OR REPAIR AVAILABLE. THERE HAS TO BE MORE THAN ONE COMPANY THAT MAKES AIRBAG INFLATORS! DANGER OF SERIOUS INJURY OR DEATH - SHOULD BE A MOTIVATOR TO FIX THIS PROBLEM.
Typical onset: 50K miles Est. repair: $500💥 1 crashes

WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR

— NHTSA complaint filing

Recalls (2)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE06/03/2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Fuel Cost Calculator for 2011 Volkswagen EOS

Live EIA prices
Per year
$1,920
Per month
$160
Per mile
16.0¢
MPG
25
City driving (worst-case MPG)
$2,286/yr
Highway driving (best-case MPG)
$1,549/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2011 Volkswagen EOS

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,366
Full coverage / month
$114
Liability only / year
$611
vs US avg
-18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1366

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Volkswagen EOS Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
100K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

TSI turbo engines require VW-approved 502/504 spec synthetic oil. DSG transmission service (if equipped) every 40K miles.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Volkswagen New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
7 yr / 100K mi
Roadside assistance
3 yr / 36K mi

These are the terms for a new Volkswagen. If you're buying a used 2011 EOS, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Volkswagen dealer for VIN-specific remaining warranty.

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 21 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: VEHICLE HAS NO POWER FROM STOPPED POSITION WHEN ON A HILL. VEHICLE EVENTUALLY HAS POWER AFTER 5-6 SECONDS. BRAKES MUST BE APPLIED AND THEN CAR SURGES FORWARD. VEHICLES RESPONSE ON LEVEL GROUND VARIES FROM NON-RESPONSIVE TO IRREGULAR TO FULL POWER. DEALER PROVIDED 3 PAGE DOCUMENT ENTITLED "MOMENTARY

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: MY WIFE WAS SITTING IN HER VEHICLE AT WORK WHEN A DUMP TRUCK WAS BACKING UP TOWARDS HER VEHICLE. SHE TRIED TO ALERT THE TRUCK DRIVER USING THE HORN. THE HORN DID NOT MAKE A SOUND. THE KEY WAS NOT IN THE IGNITION. AFTER CONTACTING VW DEALER ABOUT THE HORN I WAS TOLD THAT THE KEY HAS TO BE IN THE IGNI

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: THE CLOCK SPRING IN MY CAR HAS FAILED REQUIRING COMPLETE REPLACEMENT. THIS COMPLETE FAILURE COMES A SHORT 9 MONTHS AFTER THE INITIAL 'REPAIR' DONE FOLLOWING A VW RECALL ON THE PART- THEY SIMPLY PLACED A COVER OVER THE ORIGINAL CLOCK SPRING. THEY TELL ME THAT THEY WILL NOT COVER THE REPLACEMENT OF T

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 2 recalls have been completed — free at any Volkswagen dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
21
Recalls
2
Fire reports
0
Crash reports
3
Injury reports
2
Segment avg
32

Check a Specific VIN

See recalls for YOUR 2011 Volkswagen EOS