2021 Volkswagen ATLAS

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2021 Volkswagen ATLAS has 716 owner complaints filed with NHTSA — that's 8.9x the segment average of 80. The most common issue is electrical problems (20% of all complaints), specifically: on thursday, october 29th, i started my car after it had been parked outside for several days in the rain. after backing my car out of the driveway and then propelling forward, water (easily 1.5-2 cups) came out of the rear view mirror onto the paneling below. the water came out of the buttons as. ⚠️ 1 fire report filed.

1 fire report 11 crash reports 6 injuries

716

Total Complaints

Recalls Issued

—/5

Safety Stars

8.9x

vs Segment Avg

Known Problems

ELECTRICAL

141 complaints

20%

• ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS
• My 2021 Atlas turned itself off while I was going down the road at 70 MPH. I had over 1/2 tank of gas. I was able to get to the side of the road, put the car in park, and restart.
• Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.

Typical onset: 50K miles Est. repair: $500

“ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS”

— NHTSA complaint filing

BRAKES

95 complaints

13%

• Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
• Check engine light came on, windows were going down 1/8 of the way on their own, parking brake goes on automatically while engine is on while driving and pressing on brake, cannot utilize any controls on driver door. Dealer checked and it is the door harness that is on backorder. I was told 41 custo
• Purchased the car in April 2021. After 230 miles of driving remote start stopped working. VW service center diagnosed faulty soldering on fuel pump and replaced it. In December 2021 both passenger side windows started opening on their own while in park and driving. Shortly started getting error mess

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.”

— NHTSA complaint filing

ENGINE

79 complaints

11%

• This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise contro
• Driving onto the highway from the on ramp the vehicle shut off and lost control of the vehicle. Would not right away. This occured 4 times in the last 3 months. First, 3x. i thought it was me clicking or touching something on the car, thought now i know it was not me the 4th time. im sacred
• 3200 miles on vehicle and ECP light came on. Heavy smell of gasoline and vehicle went into limp mode. Gas was pouring out the bottom of the hot engine and dripping onto the ground below. Opened the engine hood and there was lots of smoke or steam. Seriously concerning for a fire.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise contro”

— NHTSA complaint filing

OTHER

76 complaints

11%

• ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FI
• MY WIFE HAD JUST GOTTEN ONTO INTERSTATE AND TIRE LIGHT COMES ON. WAS TRYING TO GET TO NEXT EXIT TO CHECK BUT HEARD A POPPING NOISE AND THEN CAR STARTED SWERVING. GOT TO SIDE OF ROAD AND ALL THE TIRE WAS GONE FROM RIGHT REAR EXCEPT RIM BEAD AREA AND ABOUT 1 INCH OF SIDEWALL. NEW CAR WITH 680 MILES
• The sunroof exploded while driving with no external object impacts. The retracted roof exploded sounded like a gunshot. I was driving about 75mph on Hwy 70 from Colorado to Utah. There were no vehicles around us.

Typical onset: 50K miles Est. repair: $500

“ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FI”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

72 complaints

10%

• MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN
• MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN
• Random Front Assist activations occurred while driving: 1) First activation occurred while beginning to move forward going around 10 mph. Front Assists warning sound and display (i.e. red CAR) came up and performed a sudden stop(brake). Car on front was about three cars length and moving forward. A

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN ”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 716 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise contro
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FI
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)