2024 Volkswagen ATLAS CROSS SPORT

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2024 Volkswagen ATLAS CROSS SPORT has 156 owner complaints filed with NHTSA — that's 1.9x the segment average of 80. The most common issue is driver assist/cameras problems (19% of all complaints), specifically: three time while in reverse the car suddenly stops and makes loud noise. i am very concerned because this car was recently purchased and i am afraid to drive on the highway. i am contacting the dealership today about this issue today. ⚠️ 1 fire report filed.

1 fire report 1 crash report 2 injuries

156

Total Complaints

Recalls Issued

—/5

Safety Stars

1.9x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

30 complaints

19%

• THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY
• forward brake assist will fail without warning : cruise control will stop working : brakes will sometimes be applied without warning causing danger to other drivers. Dealership tried to fix multiple times without success. Dealer scan tool found intermittent code C110BFO in system but not present whi
• forward brake assist will fail without warning : cruise control will stop working : brakes will sometimes be applied without warning causing danger to other drivers. Dealership tried to fix multiple times without success. Dealer scan tool found intermittent code C110BFO in system but not present whi

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY”

— NHTSA complaint filing

ELECTRICAL

28 complaints

18%

• Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also
• The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem
• The VW Infotainment System is the main vehicle communication system. It includes the Navigation system, Vehicle Settings, Radio, and allows "hands-free" driving with cell phone connectivity via Bluetooth. Once the Radio module within the Infotainment system is turned ON.....it cannot be turned

Typical onset: 50K miles Est. repair: $500

“Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also”

— NHTSA complaint filing

OTHER

25 complaints

16%

• I was driving down the road and heard a weird noise as if something exploded…I look up and my sunroof had a big whole in it…I looked around to see if any trucks where by me and all the traffic was way behind or further up…. Nthn was near me to have cracked sunroof. I only had truck about 20 days or
• Windsheld cracks instantly, every time a small pebble hits it. Saw that the older models that this problem also. I have owned atleast 8 cars and this is only vehicle that's Windsheld cracks everything a small pebble hits it on highway. Hundred of others on social media are reporting the same problem
• The VW Infotainment System is the main vehicle communication system. It includes the Navigation system, Vehicle Settings, Radio, and allows "hands-free" driving with cell phone connectivity via Bluetooth. Once the Radio module within the Infotainment system is turned ON.....it cannot be turned

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“I was driving down the road and heard a weird noise as if something exploded…I look up and my sunroof had a big whole in it…I looked around to see if any trucks where by me and all the traffic was way behind or further up…. Nthn was near me to have cracked sunroof. I only had truck about 20 days or ”

— NHTSA complaint filing

ENGINE

15 complaints

10%

• The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and En
• The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem
• Vehicle had multiple engine malfunction lights appear and start/stop failures. Vehicle failed to start properly and speed was limited to prevent damage engine. Happened while I was driving it and I had to pull over and had the vehicle towed. An authorized dealer, Auto Import Inc in Brainerd, MN has

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and En”

— NHTSA complaint filing

SPEED CONTROL

14 complaints

• On Two separate occasions one with me driving and the other my wife driving on interstate 84 adaptive cruise control engaged each time in a construction zone posted 70mph. The vehicle abruptly slowed down to 30mph with no warning, also there NOT any 30 mph signs. Thankfully it was not a busy part
• The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem
• forward brake assist will fail without warning : cruise control will stop working : brakes will sometimes be applied without warning causing danger to other drivers. Dealership tried to fix multiple times without success. Dealer scan tool found intermittent code C110BFO in system but not present whi

Typical onset: 50K miles Est. repair: $500

“On Two separate occasions one with me driving and the other my wife driving on interstate 84 adaptive cruise control engaged each time in a construction zone posted 70mph. The vehicle abruptly slowed down to 30mph with no warning, also there NOT any 30 mph signs. Thankfully it was not a busy part ”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 156 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I was driving down the road and heard a weird noise as if something exploded…I look up and my sunroof had a big whole in it…I looked around to see if any trucks where by me and all the traffic was way behind or further up…. Nthn was near me to have cracked sunroof. I only had truck about 20 days or
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and En
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)