2022 Volkswagen ATLAS CROSS SPORT

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2022 Volkswagen ATLAS CROSS SPORT has 112 owner complaints filed with NHTSA — that's 1.4x the segment average of 80. The most common issue is brakes problems (21% of all complaints), specifically: this vehicle does has a recall listed for the door harness. i have been trying, unsuccessfully, to get a return call from my dealship since november. i literally leave a message (after physically talking to someone) and no one calls me back. the passenger front door is misaligned and does not close . ⚠️ 2 fire reports filed.

2 fire reports 1 crash report

112

Total Complaints

Recalls Issued

—/5

Safety Stars

1.4x

vs Segment Avg

Known Problems

BRAKES

23 complaints

21%

• This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close
• Since purchasing this car, i have had problems with the parking brake automatically turning on when driving and at every stop; the car doors in the front do not lock/unlock; causing a concern for emergency with two kids in the car. The sunroof malfunctions along with the windows working on their own
• While driving less than 30 mph in slow traffic the automatic braking system engaged itself which caused me to almost get hit. Another time, I was in slow traffic less than 20mph both sides of the street were filled with cars driving and my automatic brake began to light up and the brake was engagin

Typical onset: 50K miles Est. repair: $500

“This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close ”

— NHTSA complaint filing

ELECTRICAL

19 complaints

17%

• When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.
• Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake eng
• 5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was ab

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.”

— NHTSA complaint filing

ENGINE

19 complaints

17%

• Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake eng
• 5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was ab
• We are having the same issue that others have noted where the engine shuts off while driving. This has happened 2 times now. The vehicle is only 1 month old with right at 1,000 miles. When the engine shuts off, a message comes on the display to put the vehicle in park and start the engine manually.

Typical onset: 50K miles Est. repair: $500

“Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake eng”

— NHTSA complaint filing

OTHER

12 complaints

11%

• Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began
• I leased a 2022 VW Atlas Cross Sport last month and currently has less than 600 miles on it and the issue's happened 4 separate times. Today it happened twice. I am in line to drop my son off at school with many cars in front of me and behind me so it's a stop and go kind of situation; I let go of
• I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

11 complaints

10%

• I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly
• While driving less than 30 mph in slow traffic the automatic braking system engaged itself which caused me to almost get hit. Another time, I was in slow traffic less than 20mph both sides of the street were filled with cars driving and my automatic brake began to light up and the brake was engagin
• While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless c

Typical onset: 50K miles Est. repair: $500

“I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 112 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake eng
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)