BestCarRank
Toyota

2024 Toyota PRIUS

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2024 Toyota PRIUS has 31 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is other problems (19% of all complaints), specifically: this car doesn’t come with a spare tire. lots of new cars don’t have them. this is a major safety hazard. it should be illegal to sell cars without them. not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. all car manufacturers shou.

9 crash reports

31

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

OTHER

6 complaints
19%
  • This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers shou
  • I have a 2024 Prius LE AWD. A recall has been issued for certain 2023 and 2024 Prius cars but no remedy has been announced yet. I would like Toyota to expedite the process for fixing the issue since I don't know if my car is concerned and don't feel very safe driving my car because of this ongoing r
  • We are writing about 2 separate issues we had with our 2024 Prius. 1. Acceleration caused accident on Sept. 8, 2024. Driver was parallel parking. He backed into the space and was then going to straighten out the car. The car accelerated unexpectedly and caused the vehicle to go up on someone’s lawn.
Typical onset: 50K miles Est. repair: $500💥 2 crashes

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers shou

— NHTSA complaint filing

LIGHTING

3 complaints
10%
  • There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog.
  • Background: Nothing failed or malfunctioned. There is no incident. This reports describes a design defect that puts the driver at risk. The dealer has acknowledged that the cars performs this way and says it cannot be fixed. Toyota customer service says this is how the car operates and short of a
  • My Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is
Typical onset: 50K miles Est. repair: $500

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog.

— NHTSA complaint filing

SEATS/RESTRAINTS

3 complaints
10%
  • The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contac
  • I was driving my 2024 Toyota Prius and was involved in a front-end collision. The impact was strong enough to cause significant front-end damage, but the front airbag did NOT deploy. I was wearing my seatbelt at the time. This is a serious safety concern because the airbag should have deployed in t
  • I am writing to report a serious safety incident involving the rear seatbelt in my 2024 Toyota Prius, and to request that Toyota investigate this condition as a potential safety defect affecting other vehicles. On XXX at approximately 7:08pm , my daughter, age [XXX], was seated in the rear right sea
Typical onset: 50K miles Est. repair: $500💥 1 crashes

The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contac

— NHTSA complaint filing

ELECTRICAL

3 complaints
10%
  • This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addre
  • My Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is
  • On August 15, 2025, I was backing my vehicle when the rear view camera screen went blank, providing no image of what was behind me. With no warning and no image, I collided with a rock and landscape, causing damage to the rear of my vehicle. At the time of this incident, my vehicle had an open, unr
Typical onset: 50K miles Est. repair: $500💥 1 crashes

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addre

— NHTSA complaint filing

AIR BAGS

3 complaints
10%
  • The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly
  • I was driving car on [XXX] from santa cruz towards sanjose. Suddenly airbags deployed. There was minimal to no damage to the car. My auto insurance giving me hard time. They are not responding anything that how i can fix my car plus they haven’t gave me any rental car. My claim number is [XXX]. I a
  • I was driving my 2024 Toyota Prius and was involved in a front-end collision. The impact was strong enough to cause significant front-end damage, but the front airbag did NOT deploy. I was wearing my seatbelt at the time. This is a serious safety concern because the airbag should have deployed in t
Typical onset: 50K miles Est. repair: $500💥 2 crashes

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)
$500
LIGHTING(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
AIR BAGS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 31 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers shou

    Typically appears around 50K miles. Repair cost ~$500

  • LIGHTING: There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog.

    Typically appears around 50K miles. Repair cost ~$500

  • SEATS/RESTRAINTS: The contact owns a 2024 Toyota Prius. The contact stated that the while driving at approximately 25 MPH, the headrest began to move upwards on the front driver's side. The contact stated that the headrest began to move upwards more frequently when there were bumps or potholes in the road. The contac

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addre

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
31
Recalls
0
Fire reports
0
Crash reports
9
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2024 Toyota PRIUS