2023 Toyota PRIUS
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Toyota PRIUS has 25 owner complaints filed with NHTSA — that's 0.2x the segment average of 127. The most common issue is electrical problems (20% of all complaints), specifically: driving at highway speed on interstate 30. warning lights came on the dashboard. the prius began to stall. could not steer vehicle to shoulder. prius came to a stop in the outside lane of travel. rear-ended by tractor trailer rig. passenger died. driver sustained serious injuries. witnesses called . There are 4 recalls issued for this model year.
25
Total Complaints
4
Recalls Issued
5/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
5 complaints- • Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called
- • The contact owns a 2023 Toyota Prius. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet
- • Front door locks defective. Remote control doesn’t open the doors, even after replacing battery in key fob. It started with the driver door and now the passenger door doesn’t lock or unlock.
“Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called ”
— NHTSA complaint filing
Recalls (4)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Fuel Cost Calculator for 2023 Toyota PRIUS
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2023 Toyota PRIUS
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Toyota PRIUS Service Intervals
0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Toyota New-Vehicle Warranty Coverage
Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 25 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the dealers
Typically appears around 50K miles. Repair cost ~$500
- ☐WHEELS: This car is the Limited edition with 19 inch wheels. It does not come with a spare tire. The tires originally equipped on the vehicle are Michelin 195/50R19 Primacy A/S and they are NOT available to Toyota dealerships or at Tire Stores. I have one tire picked up a screw first week I owned the car, T
Typically appears around 50K miles. Repair cost ~$500
- ☐DOORS/LATCHES: The contact owns a 2023 Toyota Prius. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Toyota dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota PRIUS — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
At a Glance
- Complaints
- 25
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 2
- Segment avg
- 127
Check a Specific VIN
See recalls for YOUR 2023 Toyota PRIUS