Is the 2017 Toyota PRIUS PLUG-IN HYBRID reliable?

The 2017 Toyota PRIUS PLUG-IN HYBRID has 13 complaints filed with NHTSA (0.7x the segment average). Our reliability verdict: above-average. Most common issue: OTHER problems.

What are common problems with the 2017 Toyota PRIUS PLUG-IN HYBRID?

Top problems: OTHER (3 complaints, avg repair $500); VISIBILITY (3 complaints, avg repair $500); BODY/STRUCTURE (2 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2017 Toyota PRIUS PLUG-IN HYBRID?

No recalls have been issued for the 2017 Toyota PRIUS PLUG-IN HYBRID.

How much does it cost to insure a 2017 Toyota PRIUS PLUG-IN HYBRID?

Estimated US average full-coverage insurance for the 2017 Toyota PRIUS PLUG-IN HYBRID is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2017 Toyota PRIUS PLUG-IN HYBRID

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Toyota PRIUS PLUG-IN HYBRID has 13 owner complaints filed with NHTSA — that's 0.7x the segment average of 18. The most common issue is other problems (23% of all complaints), specifically: toyota safety connect communication module has ceased functioning. vehicle telematics inoperative. sos button inoperative. collision notification inoperative. dealer unable to diagnose..

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems(top 5 of 7)

OTHER

3 complaints

23%

• TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.
• THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITI
• HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNC

Typical onset: 50K miles Est. repair: $500

“TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.”

— NHTSA complaint filing

When Problems Appear on the 2017 Toyota PRIUS PLUG-IN HYBRID

Based on 12 owner complaints that included an odometer reading. Median mileage at time of complaint: 3K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Estimated Insurance Cost for 2017 Toyota PRIUS PLUG-IN HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Toyota PRIUS PLUG-IN HYBRID Service Intervals

Oil change

10K mi / 12 mo

Tire rotation

5K mi

Brake fluid

30 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

120K mi

Cabin air filter

30K mi

Engine air filter

30K mi

Differential (AWD/4WD)

60K mi

0W-20 synthetic oil recommended. ToyotaCare covers first 2 years / 25K miles of scheduled maintenance for new vehicles. Hybrid battery: 10 yr / 150K miles warranty.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Toyota New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

10 yr / 150K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

2 yr / 25K mi

Hybrid battery is 10yr/150K miles for 2020+ hybrids. ToyotaCare (2yr/25K miles complimentary maintenance) is included.

These are the terms for a new Toyota. If you're buying a used 2017 PRIUS PLUG-IN HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Toyota dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 13 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: NOTICED TWO SMALL CRACKS IN THE WINDSHIELD, CENTER AREA CLOSE TO BOTTOM OF WINDSHIELD. DID NOT NOTICE SOUND OR SIGHT OF AN IMPACT, BUT TWO DAYS LATER, CRACKS HAD SPREAD LEFT AND RIGHT ABOUT 14 INCHES EITHER SIDE OF ORIGINAL SITE OF CRACKS.
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: THE WINDSHIELD OF OUR 2017 PRIUS PRIME SUSTAINED DAMAGE WHILE TRAVELING ON A HIGHWAY. THE STONE WAS PEA SIZED AND SHOULD NOT HAVE CRACKED THE WINDSHIELD AT THE SPEED OF 50MPH.
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)