2025 Toyota GRAND HIGHLANDER
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Toyota GRAND HIGHLANDER has 71 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is other problems (24% of all complaints), specifically: the panoramic roof glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. the shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen.
71
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.9x
vs Segment Avg
Known Problems
OTHER
17 complaints- • The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen
- • When going over rough or uneven roads, the car produces a strong low-frequency resonance, like a bass-heavy "boom". This causes a very uncomfortable feeling of pressure changing in my ears, gives me a headache and ear pain whenever I drive in local roads, which is the majority of driving in my area.
- • Front Windshield cracked out of nowhere with no trauma, , now needs replacement due to crack expanding. I discovered it in the morning when my car was parked and not driving.
“The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen”
— NHTSA complaint filing
TRANSMISSION
11 complaints- • I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were le
- • The vehicle was in PARK and the IGN was in the ON/RUN position and the air conditioning was on. There was no one in the driver's seat but there was an occupant sitting buckled in the front passenger seat. The passenger heard a sound (possibly the ICE turning on) and he felt the vehicle move forward
- • I have experienced intermittent transmission issues. Specifically, the car often fails to shift gracefully from first gear, resulting in rough or hard shifts that are jarring and unsafe, particularly during acceleration or in stop-and-go traffic. On multiple occasions, the vehicle has refused to shi
“I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were le”
— NHTSA complaint filing
BODY/STRUCTURE
7 complaints- • The 2024 and 2025 Toyota Grand Highlander has excessive hood shaking and vibration at the rear of the vehicle. It is directly under the projection area of the windshield and directs your attention to the movement. At highway speeds the shaking is excessive. Toyota has not been able to find a repa
- • When going over rough or uneven roads, the car produces a strong low-frequency resonance, like a bass-heavy "boom". This causes a very uncomfortable feeling of pressure changing in my ears, gives me a headache and ear pain whenever I drive in local roads, which is the majority of driving in my area.
- • Hood on 2025 Toyota Grand Highlander vibrates/flutters due to poorly designed aluminum construction. Very distracting and causes drivers to take eyes off the road. Toyota has issued T-SB-0111-24 for the 2024 Grand Highlander for this specific issue but my dealership told me that it doesn't apply to
“The 2024 and 2025 Toyota Grand Highlander has excessive hood shaking and vibration at the rear of the vehicle. It is directly under the projection area of the windshield and directs your attention to the movement. At highway speeds the shaking is excessive. Toyota has not been able to find a repa”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
7 complaints- • The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise
- • The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise
- • The contact owns a 2025 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V744000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall
“The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise ”
— NHTSA complaint filing
ENGINE
6 complaints- • I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were le
- • The vehicle was in PARK and the IGN was in the ON/RUN position and the air conditioning was on. There was no one in the driver's seat but there was an occupant sitting buckled in the front passenger seat. The passenger heard a sound (possibly the ICE turning on) and he felt the vehicle move forward
- • The vehicle suddenly gave several warnings of “check engine visit your dealer”, “Hybrid system malfunction”, “AWD system malfunction 2WD activated” and “System malfunction visit your dealer.” The vehicle was bought new 4 weeks prior. Took it to the dealership and the technician said there was coolan
“I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were le”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 71 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the screen
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: I am submitting this complaint regarding a serious safety hazard and design flaw with the 2025 Toyota Grand Highlander Hybrid. While driving on a two-lane highway, our vehicle suddenly lost power and warning lights appeared on the dashboard. We were forced to exit the highway immediately (we were le
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: The 2024 and 2025 Toyota Grand Highlander has excessive hood shaking and vibration at the rear of the vehicle. It is directly under the projection area of the windshield and directs your attention to the movement. At highway speeds the shaking is excessive. Toyota has not been able to find a repa
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota GRAND HIGHLANDER — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 71
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2025 Toyota GRAND HIGHLANDER