2024 Toyota GRAND HIGHLANDER
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Toyota GRAND HIGHLANDER has 292 owner complaints filed with NHTSA — that's 3.6x the segment average of 80. The most common issue is other problems (17% of all complaints), specifically: the vehicle main screen on the dash will not go past the “get started” screen without accepting toyotas privacy agreement on their app. i cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature i paid for. this is both a safety and priv. ⚠️ 1 fire report filed.
292
Total Complaints
0
Recalls Issued
—/5
Safety Stars
3.6x
vs Segment Avg
Known Problems
OTHER
51 complaints- • The vehicle main screen on the dash will not go past the “get started” screen without accepting Toyotas privacy agreement on their app. I cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature I paid for. This is both a safety and priv
- • I purchased this vehicle in Canada and I need to use this vehicle in United States roads as well. Toyota is reluctant to confirm this vehicle is meeting Federal Motor Vehicle Safety Standards except labelling and it is safe to drive in United States roads. This vehicle is equipped with TPMS but it
- • side mirror vibrated badly with out music turn on. with music, shaking likes dancing
“The vehicle main screen on the dash will not go past the “get started” screen without accepting Toyotas privacy agreement on their app. I cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature I paid for. This is both a safety and priv”
— NHTSA complaint filing
TRANSMISSION
38 complaints- • Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service techn
- • Every time we turn in the vehicle it knocks/clicks. A lot of research shows the CV Axle is causing this problem.
- • Faulty CV Axles installed on 2024 Grand Highlanders. Toyota is aware of the problem and have edited the production of newer models. They have not issued a bulletin or recall for the ones installed in older models. Older meaning in the last year. This is a brand new vehicle. It started making noise w
“Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service techn”
— NHTSA complaint filing
AIR BAGS
29 complaints- • I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.
- • There has been a recall impacting the safety of driving this vehicle (air bag related) and the dealer and manufacturer have provided no ETA on when there will be a fix for this or when the vehicle will be safe again to transport our children. In our view we should be refunded in full for this vehicl
- • Toyota has issued a STOP SALE and RECALL on the airbags in this vehicle. There is no anticipated time for resolution but rumors indicate it might be October. During this time the airbags would not deploy if you are driving with the front windows down as it affects both driver and passenger side.
“I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.”
— NHTSA complaint filing
ENGINE
28 complaints- • Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has be
- • Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in
- • **Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acce
“Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has be”
— NHTSA complaint filing
FUEL SYSTEM
25 complaints- • Myself and all Grand Highlander owners of the new version that just came out in 2024, we have the same fuel issue. The car is only registering half a tank of gas. If you go to the grand Highlander forum every driver is reporting the exact same issue over the last three months that the car has been o
- • Toyota is having issues filling up the tank as the specs says (Owners manual book). According to the Owners manual book, the Gas tank of these vehicles are 17.2 Gallons and 2.6 of those are saved for the reserved. In theory, we should have 14.6 Gallons to fill-up as soon as we see the "Empty sign"
- • The fuel tank capacity according to the vehicle specifications should be 17gallons. I have refilled the vehicle three times after reaching empty (around 20mi left according to the gauge), and when I fill the tank it only takes about 11 gallons to fill. That is a significant difference. Even with a r
“Myself and all Grand Highlander owners of the new version that just came out in 2024, we have the same fuel issue. The car is only registering half a tank of gas. If you go to the grand Highlander forum every driver is reporting the exact same issue over the last three months that the car has been o”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 292 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: The vehicle main screen on the dash will not go past the “get started” screen without accepting Toyotas privacy agreement on their app. I cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature I paid for. This is both a safety and priv
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service techn
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has be
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Toyota GRAND HIGHLANDER — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 292
- Recalls
- 0
- Fire reports
- 1
- Crash reports
- 7
- Injury reports
- 3
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2024 Toyota GRAND HIGHLANDER