2019 Toyota 4RUNNER

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2019 Toyota 4RUNNER has 87 owner complaints filed with NHTSA — that's 1.1x the segment average of 80. The most common issue is fuel system problems (15% of all complaints), specifically: need to remedy this open recall of driving a vehicle that can shut off while driving at high speeds. i have been calling toyota on a weekly basis asking for a remedy, but have not been provided an answer. how are people supposed to keep driving a vehicle that could just shut off and lose control?. ⚠️ 3 fire reports filed.

3 fire reports 6 crash reports 4 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

1.1x

vs Segment Avg

Known Problems

FUEL SYSTEM

13 complaints

15%

• NEED TO REMEDY THIS OPEN RECALL OF DRIVING A VEHICLE THAT CAN SHUT OFF WHILE DRIVING AT HIGH SPEEDS. I HAVE BEEN CALLING TOYOTA ON A WEEKLY BASIS ASKING FOR A REMEDY, BUT HAVE NOT BEEN PROVIDED AN ANSWER. HOW ARE PEOPLE SUPPOSED TO KEEP DRIVING A VEHICLE THAT COULD JUST SHUT OFF AND LOSE CONTROL?
• MY ISSUE IS PRIMARILY WITH TOYOTA CORPORATE AND HOW THEY ARE HANDLING THE FUEL PUMP RECALL. A BRAND NEW VEHICLE WITH LESS THAN 5000 MILES HAS A RECALL FOR A RANDOM FUEL PUMP FAILURE, AND TOYOTA DOES NOT HAVE A 'REMEDY' AVAILABLE NOR DO THEY HAVE A TIMELINE FOR WHEN THE REMEDY MAY BE AVAILABLE. THEY
• TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 20V0120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOHN TOYOTA LOCATED AT (3800 LAPALCO BLVD

Typical onset: 50K miles Est. repair: $500

“NEED TO REMEDY THIS OPEN RECALL OF DRIVING A VEHICLE THAT CAN SHUT OFF WHILE DRIVING AT HIGH SPEEDS. I HAVE BEEN CALLING TOYOTA ON A WEEKLY BASIS ASKING FOR A REMEDY, BUT HAVE NOT BEEN PROVIDED AN ANSWER. HOW ARE PEOPLE SUPPOSED TO KEEP DRIVING A VEHICLE THAT COULD JUST SHUT OFF AND LOSE CONTROL?”

— NHTSA complaint filing

OTHER

12 complaints

14%

• BY DESIGN, WHICH TOYOTA MOTOR SALES USA INC. ACKNOWLEDGES, THE 2019 4RUNNER SR5 WINDSHIELD AND FRONT WINDOW DEFROST FUNCTIONS WITH EXTERNAL AIR ONLY, AND WILL NOT FUNCTION WITH RECIRCULATED VEHICLE CABIN AIR. THIS EXPOSES VEHICLE OCCUPANTS TO POTENTIALLY HAZARDOUS EXTERNAL AIR CONDITIONS DURING WIN
• I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT O
• WITH UNDER 12,000 MILES ON MY BRAND NEW VEHICLE, I HAVE HAD TO REPLACE THE WHOLE WINDSHIELD 4 TIMES NOW. EACH CRACK/CHIP HAS OCCURRED WITH VEHICLES GOING IN THE OPPOSITE DIRECTION ON A TWO LANE HIGHWAY. WE HAVE CONTINUED TO CALL THE DEALERSHIP (WHERE WE PURCHASED THE VEHICLE) AND TOYOTA'S HEADQUARTE

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“BY DESIGN, WHICH TOYOTA MOTOR SALES USA INC. ACKNOWLEDGES, THE 2019 4RUNNER SR5 WINDSHIELD AND FRONT WINDOW DEFROST FUNCTIONS WITH EXTERNAL AIR ONLY, AND WILL NOT FUNCTION WITH RECIRCULATED VEHICLE CABIN AIR. THIS EXPOSES VEHICLE OCCUPANTS TO POTENTIALLY HAZARDOUS EXTERNAL AIR CONDITIONS DURING WIN”

— NHTSA complaint filing

STEERING

10 complaints

11%

• Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership
• Steering wheel shakes and wobbles. At times violently. Occurs at 55-65 MPH. Wheels and tires have been balanced countless times. Alignment is in spec. Correct Tire pressure is used. Truck has been inspected by dealer. Tires have been balanced by dealers and local shops. No one can fix th
• Vehicle Steering Wheel shakes at speed of 50-60 MPH. Wheels and tires have been rotated and balanced numerous times as my fiancé is a manager at a tire shop. Alignment has been checked and does not need one.Correct Tire pressure is used. Tires have been rotated and balanced by dealer and my fiancé’s

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership”

— NHTSA complaint filing

ELECTRICAL

9 complaints

10%

• I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT O
• 2019 TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARD TO VEHICLE STALLING WHILE DRIVING AND TO THE RECALL NO. 20V-012. *AS THE CONSUMER STATED THE VEHICLE STALLED TWICE. ON ONE OCCASION THE HEAT SETING CHANGED AND THE DASHBOARD LIGHTS WENT OUT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. *JS
• The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT O”

— NHTSA complaint filing

SUSPENSION

6 complaints

• TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, A HIGH-PITCHED WHINING NOISE WAS HEARD FROM THE REAR AXLE. EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE WHINING NOISE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE WHINING NOISE WENT AWAY. THE VEHICLE WAS TAKEN TO BIG T
• THE TRD PRO TUNED FOX SHOCKS MAKE AUDIBLE HOLLOW 'THUNK' SOUNDS WHEN TRAVELING OVER SMALL BUMPS OR CRACKS IN CONCRETE AT LOW SPEED (<15MPH) WHEN TEMPERATURES DROP BELOW 50 DEGREES F. IT OCCURS IN THE FRONT AND REAR SHOCKS. THE REAR SHOCKS ALSO MAKE EXCESSIVE NOISE UNDER THE SAME WEATHER CONDITIONS W
• The contact owns a 2019 Toyota 4Runner. The contact stated while driving at approximately 15 MPH, the shock absorber and springs on the suspension were making abnormal sounds while the vehicle was rolling over a dip or bump in the roadway. The contact looked underneath the vehicle and became aware t

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, A HIGH-PITCHED WHINING NOISE WAS HEARD FROM THE REAR AXLE. EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE WHINING NOISE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE WHINING NOISE WENT AWAY. THE VEHICLE WAS TAKEN TO BIG T”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

STEERING(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SUSPENSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 87 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: NEED TO REMEDY THIS OPEN RECALL OF DRIVING A VEHICLE THAT CAN SHUT OFF WHILE DRIVING AT HIGH SPEEDS. I HAVE BEEN CALLING TOYOTA ON A WEEKLY BASIS ASKING FOR A REMEDY, BUT HAVE NOT BEEN PROVIDED AN ANSWER. HOW ARE PEOPLE SUPPOSED TO KEEP DRIVING A VEHICLE THAT COULD JUST SHUT OFF AND LOSE CONTROL?
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: BY DESIGN, WHICH TOYOTA MOTOR SALES USA INC. ACKNOWLEDGES, THE 2019 4RUNNER SR5 WINDSHIELD AND FRONT WINDOW DEFROST FUNCTIONS WITH EXTERNAL AIR ONLY, AND WILL NOT FUNCTION WITH RECIRCULATED VEHICLE CABIN AIR. THIS EXPOSES VEHICLE OCCUPANTS TO POTENTIALLY HAZARDOUS EXTERNAL AIR CONDITIONS DURING WIN
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I HAD BEEN DRIVING FOR TWO MINUTES ON A CITY ROAD GOING APPROXIMATELY 30 MPH, WHEN MY CAR SUDDENLY STALLED AND ALL THE INDICATOR LIGHTS CAME ON. THEN THE CAR STARTED ON ITS OWN AND I WAS ABLE TO TURN INTO A PARKING LOT. THEN THE CAR STALLED AGAIN AND I NOTICED SMOKE COMING OUT OF THE HOOD IN FRONT O
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)