BestCarRank
Tesla

2020 Tesla MODEL S

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Tesla MODEL S has 123 owner complaints filed with NHTSA — that's 0.4x the segment average of 276. The most common issue is driver assist/cameras problems (19% of all complaints), specifically: when backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, gps sensors. tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because . There are 11 recalls issued for this model year.

23 crash reports 7 injuries

123

Total Complaints

11

Recalls Issued

/5

Safety Stars

0.4x

vs Segment Avg

Known Problems(top 5 of 8)

DRIVER ASSIST/CAMERAS

23 complaints
19%
  • When backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, GPS sensors. Tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because
  • The latest tesla update has caused significant increased number of "phantom breaking" episodes when using just cruise control on state highways. I had at least 10 episodes on my last 100 mile drive (not using autopilot, just cruise control). Worst events caused rapid breaking from highway speed of
  • The Tesla when driving at 35 mph on AIA at or near the speed limit frequently has quick sudden phantom braking and acceleration. I have analyzed and believe I know the reason. There are many driveways. When cars enter or exit, these phantom braking events occur. Most often when another vehicle ( in
Typical onset: 50K miles Est. repair: $500💥 6 crashes

When backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, GPS sensors. Tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because

— NHTSA complaint filing

When Problems Appear on the 2020 Tesla MODEL S

Based on 33 owner complaints that included an odometer reading. Median mileage at time of complaint: 2K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
30
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

SPEED CONTROL

In line with typicalmedian 5K mi · 6 reports
0-30K
5
30-60K
1
60-100K
0
100-150K
0
150-200K
0
200K+
0

SUSPENSION

In line with typicalmedian 2K mi · 6 reports
0-30K
6
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (11)

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE27/01/2022

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Very low theft risk

Low theft rates typically correlate with lower comprehensive-coverage insurance premiums.

Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.

Charging Cost Calculator for 2020 Tesla MODEL S

Live EIA prices
Per year
$686
Per month
$57
Per mile
5.7¢
kWh/mi
0.30

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2020 Tesla MODEL S

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$2,305
Full coverage / month
$192
Liability only / year
$816
vs US avg
+38%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-luxury)1.62x
× theft risk0.85x
× safety rating1.00x
× vehicle age1.00x
= Full coverage estimate$2305

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Tesla MODEL S Service Intervals

Oil change
N/A (electric vehicle)
Tire rotation
6K mi
Brake fluid
24 months
Cabin air filter
24K mi

EVs have no oil, no spark plugs, no transmission fluid. Brake fluid every 2 years. Tire rotation every 6,250 miles. HEPA cabin filter every 2 years (Model S/X). AC desiccant bag every 6 years.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Tesla New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
8 yr / 120K mi
EV battery
8 yr / 150K mi
Corrosion (rust perforation)
12 yr / unlimited mi
Roadside assistance
4 yr / 50K mi

Battery: Model S/X 8yr/150K miles; Model 3/Y Standard Range 8yr/100K, Long Range/Performance 8yr/120K

These are the terms for a new Tesla. If you're buying a used 2020 MODEL S, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Tesla dealer for VIN-specific remaining warranty.

EV Incentives for 2020 Tesla MODEL S

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
OTHER(~50K mi)
$500
SUSPENSION(~50K mi)
$500
STEERING(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 123 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: When backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, GPS sensors. Tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: AS I WAS DRIVING, SUDDENLY MY SPEEDOMETER DECIDED TO STOP WORKING AND SHOWED 0MPH. IT HAPPENED TO ME TWICE ON SEPARATE OCCASIONS. REBOOTING THE SYSTEM FIXED THE ISSUE. I SPOKE TO TESLA SERVICE CENTER AND THEY TOLD THEY FOUND A FIRMWARE PROBLEM (THE SERVICE MANAGER TOLD ME IT IS THE 1ST TIME HE SAW T

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: ON AUGUST 18 AT 4:30 PM, I HAD POSITIONED MY RIGHT FRONT TIRE AGAINST THE PARKING MAT RISER IN MY GARAGE. I REMOVED PRESSURE ON THE ACCELERATOR AND 'HOLD' TO ENGAGED. I PRESSED THE PARK BUTTON AND THE CAR ACCELERATED 3' FORWARD OVER THE PARKING MAT RISER INTO THE WORKBENCH. I PUT THE CAR IN REVERSE

    Typically appears around 50K miles. Repair cost ~$500

  • SUSPENSION: I CAN HARDLY BELIEVE MY OWN EYES! HERE IS A 2020 MODEL S IN THE JUNKYARD AAAAAND...THE BACK WHEEL HAS FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36693460?ROWNUMBER=11 NOT IN A COLLISION. THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. OH WELL, AT LEAST THE TESLA SHARE-PRICE IS UNHARMED. I GUESS

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 11 recalls have been completed — free at any Tesla dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
123
Recalls
11
Fire reports
0
Crash reports
23
Injury reports
7
Segment avg
276

Check a Specific VIN

See recalls for YOUR 2020 Tesla MODEL S