2011 Scion XB

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2011 Scion XB has 61 owner complaints filed with NHTSA — that's 0.8x the segment average of 80. The most common issue is air bags problems (67% of all complaints), specifically: was driving on paved road at approx. 15 miles per hour, when another car came from my left (driver's ) side. he was drifting and hit my left front bumper area. the airbags did not deploy. i hit my head, left shoulder, and chest on the steering wheel. my head also hit the dash. my steering wheel. ⚠️ 3 fire reports filed.

3 fire reports 5 crash reports 5 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems

AIR BAGS

41 complaints

67%

• WAS DRIVING ON PAVED ROAD AT APPROX. 15 MILES PER HOUR, WHEN ANOTHER CAR CAME FROM MY LEFT (DRIVER'S ) SIDE. HE WAS DRIFTING AND HIT MY LEFT FRONT BUMPER AREA. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD, LEFT SHOULDER, AND CHEST ON THE STEERING WHEEL. MY HEAD ALSO HIT THE DASH. MY STEERING WHEEL
• "TAKATA RECALL" I GOT A RECALL LETTER FROM TOYOTA ABOUT MY FRONT AIR BAG, BUT WAS TOLD REMEDY WAS NOT AVAILABLE YET, AND IS BEING TOLD NOT TO HAVE ANYONE IN MY FRONT PASSENGER SEAT. THIS IS RIDICULOUS GIVING ME A LETTER AND I CANNOT DO ANYTHING ABOUT IT. I ALWAYS HAVE SOMEONE ELSE IN MY FRONT SEAT,
• TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THA

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“WAS DRIVING ON PAVED ROAD AT APPROX. 15 MILES PER HOUR, WHEN ANOTHER CAR CAME FROM MY LEFT (DRIVER'S ) SIDE. HE WAS DRIFTING AND HIT MY LEFT FRONT BUMPER AREA. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD, LEFT SHOULDER, AND CHEST ON THE STEERING WHEEL. MY HEAD ALSO HIT THE DASH. MY STEERING WHEEL”

— NHTSA complaint filing

ENGINE

8 complaints

13%

• 2011 SCION XB ABRUPT THROTTLE RESPONSE OFF IDLE. VEHICLE "JACK RABBITS" TO ACCELERATE. VERY HARD TO ACCELERATE SLOWLY AND SAFELY. CAN BE DANGEROUS IN TRAFFIC AND PARKING LOTS. YOU HAVE TO KEEP YOUR LEFT FOOT HARD ON THE BRAKE. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THE PROBLEM. *TR
• 8/26/14 MECHANIC FOUND BAD WATER PUMP/ AC BLOWING WARM - RECHARGED SYSTEM, ON 8/27 MADE CLACKING SOUND. 8/28 WENT 10 MILES AT 70 MPH. ON OFF RAMP OF FREEWAY CAR STARTED SMOKING, AIR WENT COMPLETELY WARM, BATTERY LIGHT AND HEAT INDICATOR LIGHT CAME ON. PULLED INTO PARKING LOT & HAD TO BE TOWED. 8/29/
• LOW OIL PRESSURE AND ENGINE SHAKING WHILE STATIONARY

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“2011 SCION XB ABRUPT THROTTLE RESPONSE OFF IDLE. VEHICLE "JACK RABBITS" TO ACCELERATE. VERY HARD TO ACCELERATE SLOWLY AND SAFELY. CAN BE DANGEROUS IN TRAFFIC AND PARKING LOTS. YOU HAVE TO KEEP YOUR LEFT FOOT HARD ON THE BRAKE. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THE PROBLEM. *TR”

— NHTSA complaint filing

BRAKES

3 complaints

• WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL
• TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS
• I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine.

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL”

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints

• MY 2011 SCION XB HAS A CRACKED OR BROKEN WELD/FRAME/BODY IN THE DRIVER'S SIDE REAR DOOR AREA. THIS HAS BEEN IDENTIFIED AND REPORTED TO SCION. AS OF YET THEY ARE UNABLE TO MAKE EFFECTIVE REPAIR TO THE PROBLEM AREA. I AM CONCERNED THAT OTHER DRIVERS MAY HAVE A SIMILAR LATENT ISSUE THAT IN A SIDE IMPAC
• I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
• DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“MY 2011 SCION XB HAS A CRACKED OR BROKEN WELD/FRAME/BODY IN THE DRIVER'S SIDE REAR DOOR AREA. THIS HAS BEEN IDENTIFIED AND REPORTED TO SCION. AS OF YET THEY ARE UNABLE TO MAKE EFFECTIVE REPAIR TO THE PROBLEM AREA. I AM CONCERNED THAT OTHER DRIVERS MAY HAVE A SIMILAR LATENT ISSUE THAT IN A SIDE IMPAC”

— NHTSA complaint filing

OTHER

2 complaints

• I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS
• I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine.

Typical onset: 50K miles Est. repair: $500

“I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

ENGINE(~50K mi)

$500

BRAKES(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 61 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: WAS DRIVING ON PAVED ROAD AT APPROX. 15 MILES PER HOUR, WHEN ANOTHER CAR CAME FROM MY LEFT (DRIVER'S ) SIDE. HE WAS DRIFTING AND HIT MY LEFT FRONT BUMPER AREA. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD, LEFT SHOULDER, AND CHEST ON THE STEERING WHEEL. MY HEAD ALSO HIT THE DASH. MY STEERING WHEEL
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: 2011 SCION XB ABRUPT THROTTLE RESPONSE OFF IDLE. VEHICLE "JACK RABBITS" TO ACCELERATE. VERY HARD TO ACCELERATE SLOWLY AND SAFELY. CAN BE DANGEROUS IN TRAFFIC AND PARKING LOTS. YOU HAVE TO KEEP YOUR LEFT FOOT HARD ON THE BRAKE. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THE PROBLEM. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: MY 2011 SCION XB HAS A CRACKED OR BROKEN WELD/FRAME/BODY IN THE DRIVER'S SIDE REAR DOOR AREA. THIS HAS BEEN IDENTIFIED AND REPORTED TO SCION. AS OF YET THEY ARE UNABLE TO MAKE EFFECTIVE REPAIR TO THE PROBLEM AREA. I AM CONCERNED THAT OTHER DRIVERS MAY HAVE A SIMILAR LATENT ISSUE THAT IN A SIDE IMPAC
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)