
2017 Ram 4500
Problems, Recalls & Reliability Report
Quick Summary
The 2017 Ram 4500 has 6 owner complaints filed with NHTSA — that's 0.6x the segment average of 10. The most common issue is transmission problems (33% of all complaints), specifically: tl* the contact owns a 2017 ram 4500. while driving various speeds, the transmission erroneously switched into neutral and the vehicle decelerated. during the failure, the service engine indicator illuminated and the display indicated that the transmission was still in the drive position. after shif. There are 7 recalls issued for this model year.
6
Total Complaints
7
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 4 of 4)
TRANSMISSION
2 complaints- • TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF
- • The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn
“TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF”
— NHTSA complaint filing
Recalls (7)
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Estimated Insurance Cost for 2017 Ram 4500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 4500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2017 4500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 6 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 7 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 4500 — Year Comparison
How does 2017 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 6
- Recalls
- 7
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 10
Check a Specific VIN
See recalls for YOUR 2017 Ram 4500