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Ram

2017 Ram 4500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Ram 4500 has 6 owner complaints filed with NHTSA — that's 0.6x the segment average of 10. The most common issue is transmission problems (33% of all complaints), specifically: tl* the contact owns a 2017 ram 4500. while driving various speeds, the transmission erroneously switched into neutral and the vehicle decelerated. during the failure, the service engine indicator illuminated and the display indicated that the transmission was still in the drive position. after shif. There are 7 recalls issued for this model year.

3 crash reports

6

Total Complaints

7

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 4 of 4)

TRANSMISSION

2 complaints
33%
  • TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF
  • The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn
Typical onset: 50K miles Est. repair: $500💥 1 crashes

TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF

— NHTSA complaint filing

Recalls (7)

ELECTRICAL SYSTEM:WIRING17/05/2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Estimated Insurance Cost for 2017 Ram 4500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,607
Full coverage / month
$134
Liability only / year
$611
vs US avg
-4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.00x
= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 4500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2017 4500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
BRAKES(~50K mi)
$500
SUSPENSION(~50K mi)
$500
AIR BAGS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: TL* THE CONTACT OWNS A 2017 RAM 4500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION ERRONEOUSLY SWITCHED INTO NEUTRAL AND THE VEHICLE DECELERATED. DURING THE FAILURE, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE DISPLAY INDICATED THAT THE TRANSMISSION WAS STILL IN THE DRIVE POSITION. AFTER SHIF

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo

    Typically appears around 50K miles. Repair cost ~$500

  • SUSPENSION: The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane when he heard a loud abn

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 7 recalls have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ram 4500 — Year Comparison

How does 2017 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
6
Recalls
7
Fire reports
0
Crash reports
3
Injury reports
0
Segment avg
10

Check a Specific VIN

See recalls for YOUR 2017 Ram 4500