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Mercury

2011 Mercury MILAN

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2011 Mercury MILAN has 258 owner complaints filed with NHTSA — that's 0.2x the segment average of 1430. The most common issue is steering problems (29% of all complaints), specifically: tl* the contact owns a 2011 mercury milan. the contact stated that while driving 40 mph, the power steering failed and the service power steering now warning message displayed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. . There are 9 recalls issued for this model year. ⚠️ 2 fire reports filed.

2 fire reports 1 crash report

258

Total Complaints

9

Recalls Issued

4/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

75 complaints
29%
  • TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
  • WHEN I STARTED THE CAR, THE POWER STEERING WOULD NOT WORK, AFTER A FEW SECONDS I TURNED THE ENGINE OFF AND RESTARTED IT, THEN IT WORKED JUST FINE. THE LOCAL FORD DEALER TOLD ME THERE WAS NOTHING THEY COULD DO IF IT AS LONG AS IT WAS WORKING PROPERLY AT THE TIME I REPORTED IT TO THEM. I CAN SEE THIS
  • WAS DRIVING AND POWER STEERING WENT OUT CALLED FORD DEALER AND WAS TOLD IT WOULD COST 100 TO 1000 TO FIX. *TR
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.

— NHTSA complaint filing

When Problems Appear on the 2011 Mercury MILAN

Based on 207 owner complaints that included an odometer reading. Median mileage at time of complaint: 52K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage
0-30K
11
30-60K
106
60-100K
46
100-150K
28
150-200K
14
200K+
2

LIGHTING

In line with typicalmedian 49K mi · 26 reports
0-30K
3
30-60K
15
60-100K
5
100-150K
2
150-200K
1
200K+
0

TRANSMISSION

In line with typicalmedian 46K mi · 24 reports
0-30K
1
30-60K
18
60-100K
3
100-150K
1
150-200K
1
200K+
0

ENGINE

In line with typicalmedian 47K mi · 23 reports
0-30K
0
30-60K
20
60-100K
3
100-150K
0
150-200K
0
200K+
0

SPEED CONTROL

In line with typicalmedian 45K mi · 20 reports
0-30K
2
30-60K
14
60-100K
4
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 44K mi · 15 reports
0-30K
1
30-60K
12
60-100K
2
100-150K
0
150-200K
0
200K+
0

FUEL SYSTEM

In line with typicalmedian 44K mi · 13 reports
0-30K
0
30-60K
10
60-100K
2
100-150K
1
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (9)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE07/01/2019

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Charging Cost Calculator for 2011 Mercury MILAN

Live EIA prices
Per year
$3,807
Per month
$317
Per mile
31.7¢
kWh/mi
1.69

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2011 Mercury MILAN

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,645
Full coverage / month
$137
Liability only / year
$665
vs US avg
-2%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating0.98x
× vehicle age0.85x
= Full coverage estimate$1645

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

EV Incentives for 2011 Mercury MILAN

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

STEERING(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
LIGHTING(~50K mi)
$500
ENGINE(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 258 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW.

    Typically appears around 50K miles. Repair cost ~$500

  • LIGHTING: TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND LEFT BRAKE LIGHT FAILED INTERMITTENTLY. THE CONTACT REPAIRED THE BRAKE LIGHT MOUNTING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 9 recalls have been completed — free at any Mercury dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercury MILAN — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
258
Recalls
9
Fire reports
2
Crash reports
1
Injury reports
0
Segment avg
1430

Check a Specific VIN

See recalls for YOUR 2011 Mercury MILAN