
2011 Mercury MILAN
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Mercury MILAN has 258 owner complaints filed with NHTSA — that's 0.2x the segment average of 1430. The most common issue is steering problems (29% of all complaints), specifically: tl* the contact owns a 2011 mercury milan. the contact stated that while driving 40 mph, the power steering failed and the service power steering now warning message displayed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. . There are 9 recalls issued for this model year. ⚠️ 2 fire reports filed.
258
Total Complaints
9
Recalls Issued
4/5
Safety Stars
0.2x
vs Segment Avg
Known Problems(top 5 of 8)
STEERING
75 complaints- • TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
- • WHEN I STARTED THE CAR, THE POWER STEERING WOULD NOT WORK, AFTER A FEW SECONDS I TURNED THE ENGINE OFF AND RESTARTED IT, THEN IT WORKED JUST FINE. THE LOCAL FORD DEALER TOLD ME THERE WAS NOTHING THEY COULD DO IF IT AS LONG AS IT WAS WORKING PROPERLY AT THE TIME I REPORTED IT TO THEM. I CAN SEE THIS
- • WAS DRIVING AND POWER STEERING WENT OUT CALLED FORD DEALER AND WAS TOLD IT WOULD COST 100 TO 1000 TO FIX. *TR
“TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ”
— NHTSA complaint filing
When Problems Appear on the 2011 Mercury MILAN
Based on 207 owner complaints that included an odometer reading. Median mileage at time of complaint: 52K miles. Most complaints cluster in the 30-60K miles range.
LIGHTING
TRANSMISSION
ENGINE
SPEED CONTROL
ELECTRICAL
FUEL SYSTEM
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (9)
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Charging Cost Calculator for 2011 Mercury MILAN
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
Estimated Insurance Cost for 2011 Mercury MILAN
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
EV Incentives for 2011 Mercury MILAN
Updated 2026-07Federal Tax Credit (Section 30D) — Expired 2025-09-30
Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.
State-Level Incentives (Still Active in 14 States)
Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 258 owner complaints for this specific year, here's what to check or ask about:
- ☐STEERING: TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW.
Typically appears around 50K miles. Repair cost ~$500
- ☐LIGHTING: TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND LEFT BRAKE LIGHT FAILED INTERMITTENTLY. THE CONTACT REPAIRED THE BRAKE LIGHT MOUNTING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW.
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Mercury dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercury MILAN — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
At a Glance
- Complaints
- 258
- Recalls
- 9
- Fire reports
- 2
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 1430
Check a Specific VIN
See recalls for YOUR 2011 Mercury MILAN