2011 Mercury GRAND MARQUIS
Problems, Recalls & Reliability Report
Quick Summary
The 2011 Mercury GRAND MARQUIS has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is electrical problems (27% of all complaints), specifically: i was driving on the highway i smelled a weird smell coming from the passenger side when i turned to look towards the direction of the passenger side front door it was smoking so i immediately pulled over to the side of highway as i was doing so the passenger front door caught fire. i finished pulli. ⚠️ 3 fire reports filed.
11
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems
ELECTRICAL
3 complaints- • I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLI
- • MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED SEEIN
- • DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900,
“I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLI”
— NHTSA complaint filing
STEERING
2 complaints- • TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT RE
- • The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic
“TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT RE”
— NHTSA complaint filing
BRAKES
1 complaints- • 2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOU
“2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOU”
— NHTSA complaint filing
FUEL SYSTEM
1 complaints- • DRIVING ON FREEWAY WITH DASH DISPLAY INDICATING 60 MILES REMAINING ON FUEL SUPPLY WHEN CAR RAN OUT OF FUEL. TANK TOTALLY EMPTY DASH DISPLAY STILL INDICATED 60 MILES BEFORE EMPTY. FUEL GAGE HAS BEEN REGULARLY DECEITFUL. *TR
“DRIVING ON FREEWAY WITH DASH DISPLAY INDICATING 60 MILES REMAINING ON FUEL SUPPLY WHEN CAR RAN OUT OF FUEL. TANK TOTALLY EMPTY DASH DISPLAY STILL INDICATED 60 MILES BEFORE EMPTY. FUEL GAGE HAS BEEN REGULARLY DECEITFUL. *TR”
— NHTSA complaint filing
AIR BAGS
1 complaints- • THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFE
“THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFE”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 11 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: I WAS DRIVING ON THE HIGHWAY I SMELLED A WEIRD SMELL COMING FROM THE PASSENGER SIDE WHEN I TURNED TO LOOK TOWARDS THE DIRECTION OF THE PASSENGER SIDE FRONT DOOR IT WAS SMOKING SO I IMMEDIATELY PULLED OVER TO THE SIDE OF HIGHWAY AS I WAS DOING SO THE PASSENGER FRONT DOOR CAUGHT FIRE. I FINISHED PULLI
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: TL* THE CONTACT OWNS A 2011 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT RE
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: 2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOU
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: DRIVING ON FREEWAY WITH DASH DISPLAY INDICATING 60 MILES REMAINING ON FUEL SUPPLY WHEN CAR RAN OUT OF FUEL. TANK TOTALLY EMPTY DASH DISPLAY STILL INDICATED 60 MILES BEFORE EMPTY. FUEL GAGE HAS BEEN REGULARLY DECEITFUL. *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercury GRAND MARQUIS — Year Comparison
How does 2011 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 11
- Recalls
- 0
- Fire reports
- 3
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2011 Mercury GRAND MARQUIS