BestCarRank
Mercedes-Benz

2011 Mercedes-Benz SPRINTER

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Mercedes-Benz SPRINTER has 6 owner complaints filed with NHTSA — that's 1.0x the segment average of 6. The most common issue is engine problems (17% of all complaints), specifically: on february 20, 2013, i report to alex rodriguez said: "when my 2011 mercedes sprinter running on highway 59, the engine automatic stop working about 1 minutes."[xxx] sent a tow truck, our car pulled to the repair site. in march 1, 2013, [xxx] called "the car is no problem, we have to ride 40 miles..

6

Total Complaints

0

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 6)

ENGINE

1 complaints
17%
  • • ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES.
Typical onset: 50K miles Est. repair: $500

“ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES.”

— NHTSA complaint filing

Estimated Insurance Cost for 2011 Mercedes-Benz SPRINTER

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,821
Full coverage / month
$152
Liability only / year
$710
vs US avg
+9%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1821

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz SPRINTER Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2011 SPRINTER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)
$500
ELECTRONIC SYSTEMS(~50K mi)
$500
BRAKES(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    ENGINE: ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRONIC SYSTEMS: ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    BRAKES: ON FEBRUARY 20, 2013, I REPORT TO ALEX RODRIGUEZ SAID: "WHEN MY 2011 MERCEDES SPRINTER RUNNING ON HIGHWAY 59, THE ENGINE AUTOMATIC STOP WORKING ABOUT 1 MINUTES."[XXX] SENT A TOW TRUCK, OUR CAR PULLED TO THE REPAIR SITE. IN MARCH 1, 2013, [XXX] CALLED "THE CAR IS NO PROBLEM, WE HAVE TO RIDE 40 MILES.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRICAL: I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz SPRINTER — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

2011
6Below Average
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
6
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
6

Check a Specific VIN

See recalls for YOUR 2011 Mercedes-Benz SPRINTER

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