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Mercedes-Benz

2012 Mercedes-Benz R350

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2012 Mercedes-Benz R350 has 8 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is air bags problems (63% of all complaints), specifically: takata recall i received a post card in the mail from tk holdings stating to contact the dealer for a free repair. i have contacted the dealer and they state that the airbags are on back order. the issue is not being resolved in a timely manner.

8

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

AIR BAGS

5 complaints
63%
  • TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER
  • TAKATA RECALL - AIRBAG FIX HAS YET NOT BEEN MADE AVAILABLE AND THE COMPANY HAS DECLARED BANKRUPTCY, I'M CLUELESS ON WHO IS GOING TO FIX THE AIRBAGS.
  • TAKATA RECALL MANUFACTURER ADVISED ME OF THE DEFECT IN MAY 2016. THE LETTER ADVISED IT WOULD TAKE SOME TIME TO DESIGN AND ULTIMATELY REPLACE THE DEFECTIVE PART. NO FURTHER NOTICES HAVE BEEN RECEIVED WITH A SOLUTION AFTER MORE THAN 18-MONTHS. NO ACCIDENTS OR COLLISIONS HAVE OCCURRED TO TEST THE B
Typical onset: 50K miles Est. repair: $500

TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER

— NHTSA complaint filing

ENGINE

1 complaints
13%
  • TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO S
Typical onset: 50K miles Est. repair: $500

TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO S

— NHTSA complaint filing

ELECTRICAL

1 complaints
13%
  • "TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR
Typical onset: 50K miles Est. repair: $500

"TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR

— NHTSA complaint filing

BRAKES

1 complaints
13%
  • The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
Typical onset: 50K miles Est. repair: $500

The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 8 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO S

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: "TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: The contact owns a 2012 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz R350 — Year Comparison

How does 2012 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
8
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2012 Mercedes-Benz R350