BestCarRank
Mercedes-Benz

2017 Mercedes-Benz GLS550

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Mercedes-Benz GLS550 has 6 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (50% of all complaints), specifically: i lower the passenger car window when i entered the car in a very hot day and the window glass exploted. i took the car to the dealer and they said it was not a car defect. however, the car window glass just exploted just by lowering it..

6

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

3 complaints
50%
  • I LOWER THE PASSENGER CAR WINDOW WHEN I ENTERED THE CAR IN A VERY HOT DAY AND THE WINDOW GLASS EXPLOTED. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WAS NOT A CAR DEFECT. HOWEVER, THE CAR WINDOW GLASS JUST EXPLOTED JUST BY LOWERING IT.
  • I PURCHASED A 2017 GLS 550 IN JANUARY 2018 FROM LOEBER MOTORS IN LINCOLNWOOD ILLINOIS. THE STICKER ON THE VEHICLE REPRESENTED THAT THERE WERE 'ALL SEASON' TIRES ON THE VEHICLE. AFTER NUMEROUS GUARANTEES FROM THE SALESMEN, I WAS ASSURED THAT THE VEHICLE WOULD BE 'SAFE' ON THE FACTORY TIRES AS THEY W
  • MY WIFE AND I WERE DRIVING FROM ARIZONA TO COLORADO. WE WERE TRAVELING AT ABOUT 85 MILES/ HR PASSING ALBUQUERQUE. ALL OF A SUDDEN WE FELT AND HEARD AN EXPLOSION. MY WIFE AND I BOTH DUCKED AND FORTUNATELY I KEPT MY HANDS ON THE WHEEL. WE LOOKED UP AND THE SUNROOF HAD SHATTERED AND BLOWN OUT. THE ONLY
Typical onset: 50K miles Est. repair: $500

I LOWER THE PASSENGER CAR WINDOW WHEN I ENTERED THE CAR IN A VERY HOT DAY AND THE WINDOW GLASS EXPLOTED. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WAS NOT A CAR DEFECT. HOWEVER, THE CAR WINDOW GLASS JUST EXPLOTED JUST BY LOWERING IT.

— NHTSA complaint filing

TRANSMISSION

1 complaints
17%
  • REAR AXLE LOCK UP BRIEFLY MADE A SOUND LIKE SOMEONE REAR ENDED THE CAR AND SNAP THE LEFT SIDE REAR CV AXLE. VEHICLE IS AWD AND DOES NOT MOVE ON ITS OWN POWER.. SHOP TOW SUV AND ON THE AIR FOUND THE AXLE INNER JOINT JUST SPINS BUT CAR DOES NOT MOVE, THEY PULLED THE AXLE AND THE IS METAL BURNT INTO TH
Typical onset: 50K miles Est. repair: $500

REAR AXLE LOCK UP BRIEFLY MADE A SOUND LIKE SOMEONE REAR ENDED THE CAR AND SNAP THE LEFT SIDE REAR CV AXLE. VEHICLE IS AWD AND DOES NOT MOVE ON ITS OWN POWER.. SHOP TOW SUV AND ON THE AIR FOUND THE AXLE INNER JOINT JUST SPINS BUT CAR DOES NOT MOVE, THEY PULLED THE AXLE AND THE IS METAL BURNT INTO TH

— NHTSA complaint filing

ENGINE

1 complaints
17%
  • We had our Mercedes GLS550 2017 with 59,295 overheat and call for immediate shut down on the Massachusetts Turnpike with my wife and child in the car. It was quite a dangerous situation because the failure caused by hose assembly 166-830-15-00 clamp (as described by the dealer as the reason for the
Typical onset: 50K miles Est. repair: $500

We had our Mercedes GLS550 2017 with 59,295 overheat and call for immediate shut down on the Massachusetts Turnpike with my wife and child in the car. It was quite a dangerous situation because the failure caused by hose assembly 166-830-15-00 clamp (as described by the dealer as the reason for the

— NHTSA complaint filing

FUEL SYSTEM

1 complaints
17%
  • Feel unsafe fuel rails and more where recalled in April 2022 Not all gls550 were recalled at the time due to no reason Drive to Florida with my wife and kids and car gave up on the side of a bridge hwy over the ocean We were stuck car smelt like gas and wouldn’t turn on we had nowhere to get out
Typical onset: 50K miles Est. repair: $500

Feel unsafe fuel rails and more where recalled in April 2022 Not all gls550 were recalled at the time due to no reason Drive to Florida with my wife and kids and car gave up on the side of a bridge hwy over the ocean We were stuck car smelt like gas and wouldn’t turn on we had nowhere to get out

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ENGINE(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: I LOWER THE PASSENGER CAR WINDOW WHEN I ENTERED THE CAR IN A VERY HOT DAY AND THE WINDOW GLASS EXPLOTED. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WAS NOT A CAR DEFECT. HOWEVER, THE CAR WINDOW GLASS JUST EXPLOTED JUST BY LOWERING IT.

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: REAR AXLE LOCK UP BRIEFLY MADE A SOUND LIKE SOMEONE REAR ENDED THE CAR AND SNAP THE LEFT SIDE REAR CV AXLE. VEHICLE IS AWD AND DOES NOT MOVE ON ITS OWN POWER.. SHOP TOW SUV AND ON THE AIR FOUND THE AXLE INNER JOINT JUST SPINS BUT CAR DOES NOT MOVE, THEY PULLED THE AXLE AND THE IS METAL BURNT INTO TH

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: We had our Mercedes GLS550 2017 with 59,295 overheat and call for immediate shut down on the Massachusetts Turnpike with my wife and child in the car. It was quite a dangerous situation because the failure caused by hose assembly 166-830-15-00 clamp (as described by the dealer as the reason for the

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: Feel unsafe fuel rails and more where recalled in April 2022 Not all gls550 were recalled at the time due to no reason Drive to Florida with my wife and kids and car gave up on the side of a bridge hwy over the ocean We were stuck car smelt like gas and wouldn’t turn on we had nowhere to get out

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz GLS550 — Year Comparison

How does 2017 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
6
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2017 Mercedes-Benz GLS550