BestCarRank
Mercedes-Benz

2015 Mercedes-Benz GLK250

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2015 Mercedes-Benz GLK250 has 25 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is air bags problems (28% of all complaints), specifically: takata recall filing a complaint to state that the projected repair date for my vehicle is in an unreasonable amount of time. i was given the date of may 2020 for a fix to our vehicles issue. this makes driving the vehicle challenging as i have a family and young children..

25

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

AIR BAGS

7 complaints
28%
  • TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.
  • TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: TBD, MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT
  • TAKATA AIRBAG RECALL. MERCEDES IS NOT SCHEDULED TO REPLACE TAKATA RECALLED AIRBAGS IN UTAH UNTIL MAY OF 2020. THIS IS OVER ONE YEAR AWAY. WE HAVE A SUBARU THAT IS HAVING AIRBAGS REPLACED IMMEDIATELY. WHAT IS THE DISCONNECT WITH MERCEDES GETTING AVAILABLE PARTS AND WHY ARE THEY MAKING THEIR VEHIC
Typical onset: 50K miles Est. repair: $500

TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.

— NHTSA complaint filing

ENGINE

3 complaints
12%
  • TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AW
  • WHILE DRIVING ON AN INTERSTATE HIGHWAY DURING RUSH HOUR MY MERCEDES GLK SUDDENLY SLOWED DOWN TO ABOUT 30MPH. THE CAR WAS UNRESPONSIVE AND WOULD NOT ACCELERATE. A .MESSAGE THAT SAID 'INOPERATIVE SEE OWNERS MANUAL' APPEARED. WE TURNED OFF THE CAR AND IT STARTED UP WITHOUT PROBLEM. WE WERE VERY FORTUNA
  • The DEF exhaust system has failed. It was replaced before under a recall. The warranty was previously extended on the system but I am outside of the mileage window but inside of the time window. I have $6000 in repairs so far and am trying to get assistance. I have been dealing with issues since Oct
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AW

— NHTSA complaint filing

ELECTRICAL

3 complaints
12%
  • SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING T
  • When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received a
  • The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to r
Typical onset: 50K miles Est. repair: $500

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING T

— NHTSA complaint filing

BRAKES

2 complaints
8%
  • TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE
  • SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING T
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE

— NHTSA complaint filing

TRANSMISSION

2 complaints
8%
  • TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE
  • CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 25 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AW

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING T

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK250. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz GLK250 — Year Comparison

How does 2015 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
25
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2015 Mercedes-Benz GLK250