2017 Mercedes-Benz GLC
Problems, Recalls & Reliability Report
Quick Summary
The 2017 Mercedes-Benz GLC has 19 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is air bags problems (16% of all complaints), specifically: vehicle had frontal impact with other car on local road. the vehicle airbags on passenger side inflated and deflated completely different compared to the driver side airbag. we believe mb glc passenger side airbag has factory defect in our car. please see attached photo on page 2.. ⚠️ 2 fire reports filed.
19
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
AIR BAGS
3 complaints- • VEHICLE HAD FRONTAL IMPACT WITH OTHER CAR ON LOCAL ROAD. THE VEHICLE AIRBAGS ON PASSENGER SIDE INFLATED AND DEFLATED COMPLETELY DIFFERENT COMPARED TO THE DRIVER SIDE AIRBAG. WE BELIEVE MB GLC PASSENGER SIDE AIRBAG HAS FACTORY DEFECT IN OUR CAR. PLEASE SEE ATTACHED PHOTO ON PAGE 2.
- • I HAD AN ACCIDENT AND REARENDEAD ANOTHER CA. HOWEVER MY AIRBAGS DIDN'T DEPLOYED.
“VEHICLE HAD FRONTAL IMPACT WITH OTHER CAR ON LOCAL ROAD. THE VEHICLE AIRBAGS ON PASSENGER SIDE INFLATED AND DEFLATED COMPLETELY DIFFERENT COMPARED TO THE DRIVER SIDE AIRBAG. WE BELIEVE MB GLC PASSENGER SIDE AIRBAG HAS FACTORY DEFECT IN OUR CAR. PLEASE SEE ATTACHED PHOTO ON PAGE 2.”
— NHTSA complaint filing
ENGINE
3 complaints- • I WAS DRIVING STRAIGHT TOWARD HIGHWAY 287 AT 65M SPEED, THERE WAS NO SNOW NO RAIN NORMAL TRAFFIC NO CARS CLOSE TO ME, ALL THE SUDDEN ESP INDICATOR WENT OFF, ACCIDENT COLLISION PREVENTION INDICATOR WENT OFF ON MY DASHBOARD AND THE VEHICLE SPEED WENT DOWN TO 30M, 20M AND I WAS NOT ABLE TO BRING THE SP
- • "TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE
- • SINCE THE LEASE PURCHASE IN 2017. THE GLC300 HAS BEEN IN SERVICE ON A QUARTERLY BASES FOR THE BRAKES (CONSTANT SQUEAKING MAKING FEEL UNSAFE) AND NOW A CONSTANT CHECK ENGINE LIGHT. THIS IS THE 4TH VEHICLE I LEASE AND BY FAR THE WORST. I CONTACTED MERCEDES USA ASKING THEM FOR A REPLACEMENT VEHICLE
“I WAS DRIVING STRAIGHT TOWARD HIGHWAY 287 AT 65M SPEED, THERE WAS NO SNOW NO RAIN NORMAL TRAFFIC NO CARS CLOSE TO ME, ALL THE SUDDEN ESP INDICATOR WENT OFF, ACCIDENT COLLISION PREVENTION INDICATOR WENT OFF ON MY DASHBOARD AND THE VEHICLE SPEED WENT DOWN TO 30M, 20M AND I WAS NOT ABLE TO BRING THE SP”
— NHTSA complaint filing
BRAKES
2 complaints- • REFER TO 2016 GLC-300 COMPLAINTS ABOUT SCREECHING SERVICE BRAKES AND COPY/PASTE COMPLAINTS HERE. 2017 MODEL HAS THE SAME SCREECHING NOISES AND CAR WAS PURCHASED IN AUGUST 2016. GOING SLOWLY IN REVERSE OR FORWARD FROM COLD START WILL CAUSE LOUD SCREECHING NOISES. MY NEIGHBORS HAVE CONFRONTED ME A
- • SINCE THE LEASE PURCHASE IN 2017. THE GLC300 HAS BEEN IN SERVICE ON A QUARTERLY BASES FOR THE BRAKES (CONSTANT SQUEAKING MAKING FEEL UNSAFE) AND NOW A CONSTANT CHECK ENGINE LIGHT. THIS IS THE 4TH VEHICLE I LEASE AND BY FAR THE WORST. I CONTACTED MERCEDES USA ASKING THEM FOR A REPLACEMENT VEHICLE
“REFER TO 2016 GLC-300 COMPLAINTS ABOUT SCREECHING SERVICE BRAKES AND COPY/PASTE COMPLAINTS HERE. 2017 MODEL HAS THE SAME SCREECHING NOISES AND CAR WAS PURCHASED IN AUGUST 2016. GOING SLOWLY IN REVERSE OR FORWARD FROM COLD START WILL CAUSE LOUD SCREECHING NOISES. MY NEIGHBORS HAVE CONFRONTED ME A”
— NHTSA complaint filing
VISIBILITY
2 complaints- • WE WERE DRIVING DOWN THE FREEWAY, TRAVELING APPROXIMATELY 65 MPH IN OAKLAND, CA. THE WEATHER WAS CLEAR - NO RAIN AND APPROXIMATELY 60 DEGREES. ALL OF A SUDDEN, THERE WAS A LOUD NOISE LIKE A GUNSHOT AND OUR PANARAMIC SUNROOF SHATTERED. AT THE TIME, WE HAD A CARGO BOX ON TOP OF THE CAR (ON A FRAME THA
- • The contact owns a 2017 Mercedes Benz GLC300. The contact stated while driving approximately 55 mph, suddenly there was a loud sound and vibration coming from the vehicle. After stopping the vehicle, it was discovered that sections of the panoramic roof had separated and dislodged from the vehicle.
“WE WERE DRIVING DOWN THE FREEWAY, TRAVELING APPROXIMATELY 65 MPH IN OAKLAND, CA. THE WEATHER WAS CLEAR - NO RAIN AND APPROXIMATELY 60 DEGREES. ALL OF A SUDDEN, THERE WAS A LOUD NOISE LIKE A GUNSHOT AND OUR PANARAMIC SUNROOF SHATTERED. AT THE TIME, WE HAD A CARGO BOX ON TOP OF THE CAR (ON A FRAME THA”
— NHTSA complaint filing
BODY/STRUCTURE
2 complaints- • "TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE
- • THE PANORAMIC SUNROOF EXPLODED OUTWARD. I WAS DRIVING AT HIGHWAY SPEED. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED ON THIS VEHICLE
“"TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 19 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: VEHICLE HAD FRONTAL IMPACT WITH OTHER CAR ON LOCAL ROAD. THE VEHICLE AIRBAGS ON PASSENGER SIDE INFLATED AND DEFLATED COMPLETELY DIFFERENT COMPARED TO THE DRIVER SIDE AIRBAG. WE BELIEVE MB GLC PASSENGER SIDE AIRBAG HAS FACTORY DEFECT IN OUR CAR. PLEASE SEE ATTACHED PHOTO ON PAGE 2.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I WAS DRIVING STRAIGHT TOWARD HIGHWAY 287 AT 65M SPEED, THERE WAS NO SNOW NO RAIN NORMAL TRAFFIC NO CARS CLOSE TO ME, ALL THE SUDDEN ESP INDICATOR WENT OFF, ACCIDENT COLLISION PREVENTION INDICATOR WENT OFF ON MY DASHBOARD AND THE VEHICLE SPEED WENT DOWN TO 30M, 20M AND I WAS NOT ABLE TO BRING THE SP
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: REFER TO 2016 GLC-300 COMPLAINTS ABOUT SCREECHING SERVICE BRAKES AND COPY/PASTE COMPLAINTS HERE. 2017 MODEL HAS THE SAME SCREECHING NOISES AND CAR WAS PURCHASED IN AUGUST 2016. GOING SLOWLY IN REVERSE OR FORWARD FROM COLD START WILL CAUSE LOUD SCREECHING NOISES. MY NEIGHBORS HAVE CONFRONTED ME A
Typically appears around 50K miles. Repair cost ~$500
- ☐VISIBILITY: WE WERE DRIVING DOWN THE FREEWAY, TRAVELING APPROXIMATELY 65 MPH IN OAKLAND, CA. THE WEATHER WAS CLEAR - NO RAIN AND APPROXIMATELY 60 DEGREES. ALL OF A SUDDEN, THERE WAS A LOUD NOISE LIKE A GUNSHOT AND OUR PANARAMIC SUNROOF SHATTERED. AT THE TIME, WE HAD A CARGO BOX ON TOP OF THE CAR (ON A FRAME THA
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz GLC — Year Comparison
How does 2017 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 19
- Recalls
- 0
- Fire reports
- 2
- Crash reports
- 3
- Injury reports
- 2
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2017 Mercedes-Benz GLC