2014 Mercedes-Benz GL550

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2014 Mercedes-Benz GL550 has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is engine problems (27% of all complaints), specifically: tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. please see: lena jamil, et al. v. mercedes-benz usa, llc (case no: 2:22-cv-08130-fla-afm).

1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ENGINE

3 complaints

27%

• Tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. Please see: Lena Jamil, et al. v. Mercedes-Benz USA, LLC (Case No: 2:22-cv-08130-FLA-AFM)
• The contact owns a 2014 Mercedes-Benz GL550. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with leaky exhaust valves. The dealer determined that the exhaust valves needed to be replaced. The vehicle was taken to an

Typical onset: 50K miles Est. repair: $500

“Tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. Please see: Lena Jamil, et al. v. Mercedes-Benz USA, LLC (Case No: 2:22-cv-08130-FLA-AFM)”

— NHTSA complaint filing

SEATS/RESTRAINTS

2 complaints

18%

• MERCEDES GL 550. FRONT SEAT BELT PRE-TENSIONERS ACTIVATED WITH NO IMMINENT CRASH. RANDOM OCCURRENCE IN BOTH FRONT SEATS AND RELEASED AFTER 2-3 SECONDS. *TR
• THE REAR HEADRESTS IN THE MODELS THAT HAVE THE EZ FOLD SYSTEM IN THE 2014 GL550 WILL NOT COME OUT, NOR DO THE HEADRESTS TILT BACK TO A COMFORTABLE POSITION FOR CHILDREN. IN THE MERCEDES FORUMS, THERE ARE DOZENS OF COMMENTS ON THIS AND I HAVE ATTACHED PHOTOS FROM ONE OF THESE THAT MIMICS WHAT MY CHI

Typical onset: 50K miles Est. repair: $500

“MERCEDES GL 550. FRONT SEAT BELT PRE-TENSIONERS ACTIVATED WITH NO IMMINENT CRASH. RANDOM OCCURRENCE IN BOTH FRONT SEATS AND RELEASED AFTER 2-3 SECONDS. *TR”

— NHTSA complaint filing

STEERING

2 complaints

18%

• DAIMLER AG, (DAG) THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN GLE, GLS AND GLE COUP VEHICLES (166, 292 PLATFORM) WITH THE ACTIVE CURVE SYSTEM (ACS), THE OIL IN THE ACS'S OIL RESERVOIR COULD START FOAMING UNDER DYNAMIC DRIVING SITUATIONS IN COMBINATION WITH AN OIL LEVEL
• The contact owns a 2014 Mercedes-Benz GL550. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The check engine and malfunction PP0 warning lights illuminated. The contact was able to steer the vehicle to the shoulder of the roadw

Typical onset: 50K miles Est. repair: $500

“DAIMLER AG, (DAG) THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN GLE, GLS AND GLE COUP VEHICLES (166, 292 PLATFORM) WITH THE ACTIVE CURVE SYSTEM (ACS), THE OIL IN THE ACS'S OIL RESERVOIR COULD START FOAMING UNDER DYNAMIC DRIVING SITUATIONS IN COMBINATION WITH AN OIL LEVEL”

— NHTSA complaint filing

OTHER

1 complaints

• I HAD JUST ARRIVED HOME. THE CAR WAS OFF AND I WAS PARKED IN MY GARAGE. I OPENED THE DOOR BUT IT DIDN'T OPEN ALL THE WAY TO THE FIRST HINGE. MY HAND WAS IN THE DOOR AS IT SLOWLY STARTED TO CLOSE. THE DOOR CAUGHT SLIGHTLY AND THE SOFT CLOSE FEATURE ACTIVATED. MY THUMB WAS CAUGHT IN THE DOOR AND WAS C

Typical onset: 50K miles Est. repair: $500

“I HAD JUST ARRIVED HOME. THE CAR WAS OFF AND I WAS PARKED IN MY GARAGE. I OPENED THE DOOR BUT IT DIDN'T OPEN ALL THE WAY TO THE FIRST HINGE. MY HAND WAS IN THE DOOR AS IT SLOWLY STARTED TO CLOSE. THE DOOR CAUGHT SLIGHTLY AND THE SOFT CLOSE FEATURE ACTIVATED. MY THUMB WAS CAUGHT IN THE DOOR AND WAS C”

— NHTSA complaint filing

SUSPENSION

1 complaints

• I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is

Typical onset: 50K miles Est. repair: $500

“I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

STEERING(~50K mi)

$500

OTHER(~50K mi)

$500

SUSPENSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: Tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. Please see: Lena Jamil, et al. v. Mercedes-Benz USA, LLC (Case No: 2:22-cv-08130-FLA-AFM)
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: MERCEDES GL 550. FRONT SEAT BELT PRE-TENSIONERS ACTIVATED WITH NO IMMINENT CRASH. RANDOM OCCURRENCE IN BOTH FRONT SEATS AND RELEASED AFTER 2-3 SECONDS. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: DAIMLER AG, (DAG) THE MANUFACTURER OF MERCEDES-BENZ VEHICLES, HAS DETERMINED THAT ON CERTAIN GLE, GLS AND GLE COUP VEHICLES (166, 292 PLATFORM) WITH THE ACTIVE CURVE SYSTEM (ACS), THE OIL IN THE ACS'S OIL RESERVOIR COULD START FOAMING UNDER DYNAMIC DRIVING SITUATIONS IN COMBINATION WITH AN OIL LEVEL
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I HAD JUST ARRIVED HOME. THE CAR WAS OFF AND I WAS PARKED IN MY GARAGE. I OPENED THE DOOR BUT IT DIDN'T OPEN ALL THE WAY TO THE FIRST HINGE. MY HAND WAS IN THE DOOR AS IT SLOWLY STARTED TO CLOSE. THE DOOR CAUGHT SLIGHTLY AND THE SOFT CLOSE FEATURE ACTIVATED. MY THUMB WAS CAUGHT IN THE DOOR AND WAS C
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)