BestCarRank
Mercedes-Benz

2011 Mercedes-Benz GL

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2011 Mercedes-Benz GL has 5 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is steering problems (60% of all complaints), specifically: my husband was going on his third deployment, he did not want me to have any car problem, so we spent almost 70k for a brand new 2011 mercedes gl blue tech. however, less than 30 days and 1460 miles, the steering wheel quit working during a turn, it almost killed me. i have contacted the dealer (val.

5

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

STEERING

3 complaints
60%
  • MY HUSBAND WAS GOING ON HIS THIRD DEPLOYMENT, HE DID NOT WANT ME TO HAVE ANY CAR PROBLEM, SO WE SPENT ALMOST 70K FOR A BRAND NEW 2011 MERCEDES GL BLUE TECH. HOWEVER, LESS THAN 30 DAYS AND 1460 MILES, THE STEERING WHEEL QUIT WORKING DURING A TURN, IT ALMOST KILLED ME. I HAVE CONTACTED THE DEALER (VAL
  • IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
  • IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
Typical onset: 50K miles Est. repair: $500

MY HUSBAND WAS GOING ON HIS THIRD DEPLOYMENT, HE DID NOT WANT ME TO HAVE ANY CAR PROBLEM, SO WE SPENT ALMOST 70K FOR A BRAND NEW 2011 MERCEDES GL BLUE TECH. HOWEVER, LESS THAN 30 DAYS AND 1460 MILES, THE STEERING WHEEL QUIT WORKING DURING A TURN, IT ALMOST KILLED ME. I HAVE CONTACTED THE DEALER (VAL

— NHTSA complaint filing

SPEED CONTROL

1 complaints
20%
  • TL*THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH AND THE TURN SIGNAL WERE BOTH LOCATED ON THE LEFT SIDE OF THE STEERING WHEEL. WHENEVER HE ACTIVATED THE LEFT OF RIGHT TURN SIGNALS, HIS HAND WOULD HIT THE CRUISE CONTROL CAUSING IT TO ENGAGE INSTEAD OF
Typical onset: 50K miles Est. repair: $500

TL*THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH AND THE TURN SIGNAL WERE BOTH LOCATED ON THE LEFT SIDE OF THE STEERING WHEEL. WHENEVER HE ACTIVATED THE LEFT OF RIGHT TURN SIGNALS, HIS HAND WOULD HIT THE CRUISE CONTROL CAUSING IT TO ENGAGE INSTEAD OF

— NHTSA complaint filing

ELECTRICAL

1 complaints
20%
  • IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
Typical onset: 50K miles Est. repair: $500

IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB

— NHTSA complaint filing

Estimated Repair Costs

STEERING(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ELECTRICAL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: MY HUSBAND WAS GOING ON HIS THIRD DEPLOYMENT, HE DID NOT WANT ME TO HAVE ANY CAR PROBLEM, SO WE SPENT ALMOST 70K FOR A BRAND NEW 2011 MERCEDES GL BLUE TECH. HOWEVER, LESS THAN 30 DAYS AND 1460 MILES, THE STEERING WHEEL QUIT WORKING DURING A TURN, IT ALMOST KILLED ME. I HAVE CONTACTED THE DEALER (VAL

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: TL*THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH AND THE TURN SIGNAL WERE BOTH LOCATED ON THE LEFT SIDE OF THE STEERING WHEEL. WHENEVER HE ACTIVATED THE LEFT OF RIGHT TURN SIGNALS, HIS HAND WOULD HIT THE CRUISE CONTROL CAUSING IT TO ENGAGE INSTEAD OF

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz GL — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
5
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2011 Mercedes-Benz GL