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Mercedes-Benz

2015 Mercedes-Benz E400

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2015 Mercedes-Benz E400 has 18 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is air bags problems (44% of all complaints), specifically: tl* the contact owns a 2015 mercedes benz e400. while driving approximately 40 mph, the vehicle was equipped with a distronic device that allowed the contact to stop the vehicle in the event of a crash. the contact stated that the device failed and caused the contact to crash into the rear of anothe.

3 crash reports 4 injuries

18

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

AIR BAGS

8 complaints
44%
  • • TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE
  • • TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE.
  • • TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MER
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE”

— NHTSA complaint filing

ELECTRICAL

3 complaints
17%
  • • TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE
  • • TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE.
  • • Went on a 2000 miles road trip and my blind spot monitoring systems and then my turn signals stopped working.
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE”

— NHTSA complaint filing

OTHER

2 complaints
11%
  • • NOT MADE AWARE OF STEERING WHEEL CLOCK SPRING RECALL BY MANUFACTURER. ISSUE APPARENTLY STILL UNRESOLVED.
Typical onset: 50K miles Est. repair: $500

“NOT MADE AWARE OF STEERING WHEEL CLOCK SPRING RECALL BY MANUFACTURER. ISSUE APPARENTLY STILL UNRESOLVED.”

— NHTSA complaint filing

SPEED CONTROL

1 complaints
6%
  • • COLLISION AVOIDANCE SYSTEM (PRESAFE PLUS) FAILED TO WARN (AS ADVERTISED BY MBUSA) OF AN IMMINENT REAR END COLLISION ON AN EXPRESSWAY. THE SYSTEM IS SUPPOSED TO PROVIDE AN AUDIBLE WARNING SIGNAL BASED ON THE RATE OF CHANGE OF THE CLOSING DISTANCE BETWEEN MB AND A VEHICLE IN FRONT. MOREOVER, IF THE
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“COLLISION AVOIDANCE SYSTEM (PRESAFE PLUS) FAILED TO WARN (AS ADVERTISED BY MBUSA) OF AN IMMINENT REAR END COLLISION ON AN EXPRESSWAY. THE SYSTEM IS SUPPOSED TO PROVIDE AN AUDIBLE WARNING SIGNAL BASED ON THE RATE OF CHANGE OF THE CLOSING DISTANCE BETWEEN MB AND A VEHICLE IN FRONT. MOREOVER, IF THE ”

— NHTSA complaint filing

ENGINE

1 complaints
6%
  • • Purchased new 2015 MB e400 in 12/2014 MB issued a bulliten in 12/15 (1 year later) indicating that the engines may experience a problem with the timing belt harness which may cause engine failure. We have the exact same issue now at 69k miles and MB refuses to acknowledge the issue claiming i need a
Typical onset: 50K miles Est. repair: $500

“Purchased new 2015 MB e400 in 12/2014 MB issued a bulliten in 12/15 (1 year later) indicating that the engines may experience a problem with the timing belt harness which may cause engine failure. We have the exact same issue now at 69k miles and MB refuses to acknowledge the issue claiming i need a”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
OTHER(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 18 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    AIR BAGS: TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ELECTRICAL: TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    OTHER: NOT MADE AWARE OF STEERING WHEEL CLOCK SPRING RECALL BY MANUFACTURER. ISSUE APPARENTLY STILL UNRESOLVED.

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    SPEED CONTROL: COLLISION AVOIDANCE SYSTEM (PRESAFE PLUS) FAILED TO WARN (AS ADVERTISED BY MBUSA) OF AN IMMINENT REAR END COLLISION ON AN EXPRESSWAY. THE SYSTEM IS SUPPOSED TO PROVIDE AN AUDIBLE WARNING SIGNAL BASED ON THE RATE OF CHANGE OF THE CLOSING DISTANCE BETWEEN MB AND A VEHICLE IN FRONT. MOREOVER, IF THE

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz E400 — Year Comparison

How does 2015 compare to other years? Fewer complaints = more reliable.

2017
23Excellent Reliability
2016
39Above Average
2015
18Excellent Reliability
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
18
Recalls
0
Fire reports
0
Crash reports
3
Injury reports
4
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2015 Mercedes-Benz E400

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