2020 Mercedes-Benz E 450

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2020 Mercedes-Benz E 450 has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is driver assist/cameras problems (40% of all complaints), specifically: the contact owns a 2020 mercedes-benz e450. the contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. the back over prevention camera remained open despite failing to display an image of. ⚠️ 1 fire report filed.

1 fire report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

4 complaints

40%

• The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of
• The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of
• The contact owns a 2020 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera image failed to display. An image indicating that the rearview camera was inoperable was displayed on the infotainment system screen. The local dealer was notified of the failure and informed the

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of”

— NHTSA complaint filing

BODY/STRUCTURE

2 complaints

20%

• THE DOOR HINGES ARE DEFECTIVE. WHEN THE DOOR IS OPENED, IT CLOSES TOO QUICKLY. THE DETENTS DO NOT WORK. THEY DO NOT HOLD THE DOOR AJAR. THIS IS A LONG, HEAVY DOOR AND WHEN IT SLAMS SHUT ON YOUR LEG, ANKLE OR FOOT IT REALLY HURTS! THE ONLY WAY TO GET OUT OF THE VEHICLE SAFELY IS TO PUT YOUR FOOT AGAI
• Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure may lead to reduced rear visibility, possible glass detachment, water intrusion,

Typical onset: 50K miles Est. repair: $500

“THE DOOR HINGES ARE DEFECTIVE. WHEN THE DOOR IS OPENED, IT CLOSES TOO QUICKLY. THE DETENTS DO NOT WORK. THEY DO NOT HOLD THE DOOR AJAR. THIS IS A LONG, HEAVY DOOR AND WHEN IT SLAMS SHUT ON YOUR LEG, ANKLE OR FOOT IT REALLY HURTS! THE ONLY WAY TO GET OUT OF THE VEHICLE SAFELY IS TO PUT YOUR FOOT AGAI”

— NHTSA complaint filing

DOORS/LATCHES

1 complaints

10%

• The contact owns a 2020 Mercedes-Benz E450. The contact stated while attempting to open and close the door, the door failed to remain open. Additionally, on several occasions, the door closed independently. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2020 Mercedes-Benz E450. The contact stated while attempting to open and close the door, the door failed to remain open. Additionally, on several occasions, the door closed independently. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the”

— NHTSA complaint filing

ENGINE

1 complaints

10%

• On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000. The car was serviced by Mercedes of Marin and driven approximately 25 miles after the service when incident occurred. No warning lamps or messages appeared. Fire dama

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000. The car was serviced by Mercedes of Marin and driven approximately 25 miles after the service when incident occurred. No warning lamps or messages appeared. Fire dama”

— NHTSA complaint filing

TIRES

1 complaints

10%

• The side wall split on the outside of the tire and the tire deflated. I pulled to the side of the road. I have no spare because the tires are run flats. I tried to drive and within about 3 miles the tire shredded. The tread separated from the tire and made the car undriveable because the tire tr

Typical onset: 50K miles Est. repair: $500

“The side wall split on the outside of the tire and the tire deflated. I pulled to the side of the road. I have no spare because the tires are run flats. I tried to drive and within about 3 miles the tire shredded. The tread separated from the tire and made the car undriveable because the tire tr”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

DOORS/LATCHES(~50K mi)

$500

ENGINE(~50K mi)

$500

TIRES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image of
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: THE DOOR HINGES ARE DEFECTIVE. WHEN THE DOOR IS OPENED, IT CLOSES TOO QUICKLY. THE DETENTS DO NOT WORK. THEY DO NOT HOLD THE DOOR AJAR. THIS IS A LONG, HEAVY DOOR AND WHEN IT SLAMS SHUT ON YOUR LEG, ANKLE OR FOOT IT REALLY HURTS! THE ONLY WAY TO GET OUT OF THE VEHICLE SAFELY IS TO PUT YOUR FOOT AGAI
Typically appears around 50K miles. Repair cost ~$500
☐
DOORS/LATCHES: The contact owns a 2020 Mercedes-Benz E450. The contact stated while attempting to open and close the door, the door failed to remain open. Additionally, on several occasions, the door closed independently. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: On October 2, 2021, car caught fire in the engine compartment while car was turned off under carport of home. Car mileage was 18,000. The car was serviced by Mercedes of Marin and driven approximately 25 miles after the service when incident occurred. No warning lamps or messages appeared. Fire dama
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)