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Mercedes-Benz

2014 Mercedes-Benz CLS550

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2014 Mercedes-Benz CLS550 has 11 owner complaints filed with NHTSA — that's 1.0x the segment average of 11. The most common issue is suspension problems (18% of all complaints), specifically: front passenger assembly strut went out suddenly while driving almost caused an accident.no warning signs just gave out. vehicle is in the shop but cannot be repaired because the part is out of stock and no eta on when vendor will restock them..

1 crash report 1 injury

11

Total Complaints

0

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

SUSPENSION

2 complaints
18%
  • Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.
  • I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
Typical onset: 50K miles Est. repair: $500

Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.

— NHTSA complaint filing

Fuel Cost Calculator for 2014 Mercedes-Benz CLS550

Live EIA prices
Per year
$2,401
Per month
$200
Per mile
20.0¢
MPG
20
City driving (worst-case MPG)
$2,824/yr
Highway driving (best-case MPG)
$1,920/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2014 Mercedes-Benz CLS550

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,971
Full coverage / month
$164
Liability only / year
$710
vs US avg
+18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1971

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz CLS550 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2014 CLS550, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

SUSPENSION(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
STEERING(~50K mi)
$500
AIR BAGS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 11 owner complaints for this specific year, here's what to check or ask about:

  • SUSPENSION: Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: WHILE DRIVING ON CHICAGO EXPRESSWAY, VEHICLE STOPPED ACCELERATING AND BECAME INOPERATIVE. ADDITIONALLY, WHILE WAITING FOR TOW TRUCK ON EXPRESSWAY, THERE WAS A BURNING SMELL COMING FROM CAR. MESSAGE ON CAR DISPLAY WAS "INOPERATIVE" "SEE OPERATOR'S MANUAL". *TR

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: I RECENTLY PURCHASED A VEHICLE FROM THE NAME DEALERSHIP ONLINE. THE VEHICLE POWER STEERING MALFUNCTIONS WITHIN APPROX. 20 MINS AFTER VEHICLE IS DRIVEN RENDERING THE VEHICLE UNSAFE FOR OPERATION. I WAS TOLD BY THE SELLER AND DEALERSHIP... TEXT MESSAGE SAVED, THAT THEY STAND BEHIND THEIR PRODUCTS AND

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ CLS550. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BRAIN, NECK, AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE R

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz CLS550 — Year Comparison

How does 2014 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
11
Recalls
0
Fire reports
0
Crash reports
1
Injury reports
1
Segment avg
11

Check a Specific VIN

See recalls for YOUR 2014 Mercedes-Benz CLS550