2014 Mercedes-Benz CLS550
Problems, Recalls & Reliability Report
Quick Summary
The 2014 Mercedes-Benz CLS550 has 11 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is suspension problems (18% of all complaints), specifically: front passenger assembly strut went out suddenly while driving almost caused an accident.no warning signs just gave out. vehicle is in the shop but cannot be repaired because the part is out of stock and no eta on when vendor will restock them..
11
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems
SUSPENSION
2 complaints- • Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.
- • I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed.
“Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.”
— NHTSA complaint filing
SPEED CONTROL
1 complaints- • WHILE DRIVING ON CHICAGO EXPRESSWAY, VEHICLE STOPPED ACCELERATING AND BECAME INOPERATIVE. ADDITIONALLY, WHILE WAITING FOR TOW TRUCK ON EXPRESSWAY, THERE WAS A BURNING SMELL COMING FROM CAR. MESSAGE ON CAR DISPLAY WAS "INOPERATIVE" "SEE OPERATOR'S MANUAL". *TR
“WHILE DRIVING ON CHICAGO EXPRESSWAY, VEHICLE STOPPED ACCELERATING AND BECAME INOPERATIVE. ADDITIONALLY, WHILE WAITING FOR TOW TRUCK ON EXPRESSWAY, THERE WAS A BURNING SMELL COMING FROM CAR. MESSAGE ON CAR DISPLAY WAS "INOPERATIVE" "SEE OPERATOR'S MANUAL". *TR”
— NHTSA complaint filing
STEERING
1 complaints- • I RECENTLY PURCHASED A VEHICLE FROM THE NAME DEALERSHIP ONLINE. THE VEHICLE POWER STEERING MALFUNCTIONS WITHIN APPROX. 20 MINS AFTER VEHICLE IS DRIVEN RENDERING THE VEHICLE UNSAFE FOR OPERATION. I WAS TOLD BY THE SELLER AND DEALERSHIP... TEXT MESSAGE SAVED, THAT THEY STAND BEHIND THEIR PRODUCTS AND
“I RECENTLY PURCHASED A VEHICLE FROM THE NAME DEALERSHIP ONLINE. THE VEHICLE POWER STEERING MALFUNCTIONS WITHIN APPROX. 20 MINS AFTER VEHICLE IS DRIVEN RENDERING THE VEHICLE UNSAFE FOR OPERATION. I WAS TOLD BY THE SELLER AND DEALERSHIP... TEXT MESSAGE SAVED, THAT THEY STAND BEHIND THEIR PRODUCTS AND ”
— NHTSA complaint filing
AIR BAGS
1 complaints- • TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ CLS550. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BRAIN, NECK, AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE R
“TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ CLS550. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BRAIN, NECK, AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE R”
— NHTSA complaint filing
TRANSMISSION
1 complaints- • TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND OR REVERSING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WILMINGTON LOCATED AT (3801 LANCASTER PIKE, W
“TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND OR REVERSING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WILMINGTON LOCATED AT (3801 LANCASTER PIKE, W”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 11 owner complaints for this specific year, here's what to check or ask about:
- ☐SUSPENSION: Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: WHILE DRIVING ON CHICAGO EXPRESSWAY, VEHICLE STOPPED ACCELERATING AND BECAME INOPERATIVE. ADDITIONALLY, WHILE WAITING FOR TOW TRUCK ON EXPRESSWAY, THERE WAS A BURNING SMELL COMING FROM CAR. MESSAGE ON CAR DISPLAY WAS "INOPERATIVE" "SEE OPERATOR'S MANUAL". *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: I RECENTLY PURCHASED A VEHICLE FROM THE NAME DEALERSHIP ONLINE. THE VEHICLE POWER STEERING MALFUNCTIONS WITHIN APPROX. 20 MINS AFTER VEHICLE IS DRIVEN RENDERING THE VEHICLE UNSAFE FOR OPERATION. I WAS TOLD BY THE SELLER AND DEALERSHIP... TEXT MESSAGE SAVED, THAT THEY STAND BEHIND THEIR PRODUCTS AND
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ CLS550. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BRAIN, NECK, AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE R
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz CLS550 — Year Comparison
How does 2014 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 11
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 1
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2014 Mercedes-Benz CLS550