2016 Mercedes-Benz C350E
Problems, Recalls & Reliability Report
Quick Summary
The 2016 Mercedes-Benz C350E has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (30% of all complaints), specifically: back panel of panorama sun roof cracked and shattered while pulling into our driveway. body shop indicated railings holding the tempered glass in place shifted for some reason. mercedes refuses to repair even though the car is only seven months old. defect is a safety hazard. fortunately, incide.
10
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems
OTHER
3 complaints- • BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS HOLDING THE TEMPERED GLASS IN PLACE SHIFTED FOR SOME REASON. MERCEDES REFUSES TO REPAIR EVEN THOUGH THE CAR IS ONLY SEVEN MONTHS OLD. DEFECT IS A SAFETY HAZARD. FORTUNATELY, INCIDE
- • This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled a
- • I was driving on the local freeway and the strip of glass between the windshield and the sunroof flew off and landed on the pavement behind me. Thankfully the car behind me was far enough away that it didn't hit it--but it could have if it had been. If that had happened I shudder to think what the r
“BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS HOLDING THE TEMPERED GLASS IN PLACE SHIFTED FOR SOME REASON. MERCEDES REFUSES TO REPAIR EVEN THOUGH THE CAR IS ONLY SEVEN MONTHS OLD. DEFECT IS A SAFETY HAZARD. FORTUNATELY, INCIDE”
— NHTSA complaint filing
ENGINE
2 complaints- • This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled a
- • This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turned off the engine and lost power. The gas pedal is unresponsive and all the alarms on screen flash and I have to coast to a stop. Most recently it was on a busy road and I barely misse
“This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled a”
— NHTSA complaint filing
FUEL SYSTEM
1 complaints- • TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C350E. THE CONTACT STATED THAT THE VEHICLE'S AVERAGE MPG RANGED BETWEEN 25 TO 34 MPH. IN ADDITION, THE VEHICLE HAD TO BE RECHARGED EVERY 11 MILES TO KEEP THE ELECTRIC CHARGE GOING ASSOCIATED WITH THE MPG. THE MANUFACTURER INDICATED 51 MPG ON THE STICKER AND
“TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C350E. THE CONTACT STATED THAT THE VEHICLE'S AVERAGE MPG RANGED BETWEEN 25 TO 34 MPH. IN ADDITION, THE VEHICLE HAD TO BE RECHARGED EVERY 11 MILES TO KEEP THE ELECTRIC CHARGE GOING ASSOCIATED WITH THE MPG. THE MANUFACTURER INDICATED 51 MPG ON THE STICKER AND ”
— NHTSA complaint filing
BODY/STRUCTURE
1 complaints- • PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.
“PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.”
— NHTSA complaint filing
VISIBILITY
1 complaints- • PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.
“PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 10 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS HOLDING THE TEMPERED GLASS IN PLACE SHIFTED FOR SOME REASON. MERCEDES REFUSES TO REPAIR EVEN THOUGH THE CAR IS ONLY SEVEN MONTHS OLD. DEFECT IS A SAFETY HAZARD. FORTUNATELY, INCIDE
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue with this year, I asked can you do it for free because it is a Merc issue. He said he cannot do it. The cost for this repair is $2500 in Mercedes show room. These should be recalled a
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C350E. THE CONTACT STATED THAT THE VEHICLE'S AVERAGE MPG RANGED BETWEEN 25 TO 34 MPH. IN ADDITION, THE VEHICLE HAD TO BE RECHARGED EVERY 11 MILES TO KEEP THE ELECTRIC CHARGE GOING ASSOCIATED WITH THE MPG. THE MANUFACTURER INDICATED 51 MPG ON THE STICKER AND
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED REAR PART OF THE CAR. CAUSE UNKNOWN. VEHICLE WAS NOT INVOLVED IN COLLISION.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz C350E — Year Comparison
How does 2016 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 10
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2016 Mercedes-Benz C350E