2013 Mercedes-Benz C250
Problems, Recalls & Reliability Report
Quick Summary
The 2013 Mercedes-Benz C250 has 346 owner complaints filed with NHTSA — that's 4.3x the segment average of 80. The most common issue is air bags problems (47% of all complaints), specifically: head on collision with another vehicle and the front end of a brand new 2013 mercedes c class was destroyed. vehicle was less than a month old. airbags did not deploy and i wonder how that could be when the entire front end of the vehicle was smashed in. mercedes pride their vehicles on safety and i. ⚠️ 10 fire reports filed.
346
Total Complaints
0
Recalls Issued
—/5
Safety Stars
4.3x
vs Segment Avg
Known Problems
AIR BAGS
163 complaints- • HEAD ON COLLISION WITH ANOTHER VEHICLE AND THE FRONT END OF A BRAND NEW 2013 MERCEDES C CLASS WAS DESTROYED. VEHICLE WAS LESS THAN A MONTH OLD. AIRBAGS DID NOT DEPLOY AND I WONDER HOW THAT COULD BE WHEN THE ENTIRE FRONT END OF THE VEHICLE WAS SMASHED IN. MERCEDES PRIDE THEIR VEHICLES ON SAFETY AND I
- • I'VE BEEN EXPERIENCING A HESITATION WHEN ACCELERATING IN MY 2013 MERCEDES BENZ C250. THE BACK SEAT BELTS STOPPED WORKING. THE PASSENGER AIRBAG LIGHT ALL OF THE SUDDEN NOW STATES IT IS OFF. *TR
- • TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. AS A RESULT, THE FRONT OF THE VEHICLE CAUGHT FIRE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. T
“HEAD ON COLLISION WITH ANOTHER VEHICLE AND THE FRONT END OF A BRAND NEW 2013 MERCEDES C CLASS WAS DESTROYED. VEHICLE WAS LESS THAN A MONTH OLD. AIRBAGS DID NOT DEPLOY AND I WONDER HOW THAT COULD BE WHEN THE ENTIRE FRONT END OF THE VEHICLE WAS SMASHED IN. MERCEDES PRIDE THEIR VEHICLES ON SAFETY AND I”
— NHTSA complaint filing
ENGINE
48 complaints- • 2013 MERCEDES BENZ C-250 TURBBO CHARGED ENGINE. CONSUMER WRITES IN REGARDS TO ACCELERATION AND VEHICLE STALLING ISSUES. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A TURN AT AN INTERSECTION, AND THEN ATTEMPT TO STRAIGHTEN OUT AFTER THE TURN, IT FELT AS THOUGH THE ENGINE WAS ABOUT TO STALL,
- • 2014-08-04: ENGINE LIGHT CAME ON, VEHICLE WOULD NOT ACCELERATE PAST 80 KM/H AND THE ENGINE SHUT OFF - DRIVING IN TRAFFIC. 2014-08-05: BROUGHT VEHICLE TO 550 TERMINAL AVENUE. THEY SAID IT WAS JUST THE FAULT-PUMP AND THAT IT WAS SAFE TO DRIVE. THEY ADVISED ME THAT THEY HAD TO ORDER THE PART FROM GE
- • ON 8/26/14 I WAS STOPPED AT A LIGHT. WHEN I WENT TO TAKE-OFF, THE CAR WOULD NOT ACCELERATE. IT FINALLY DID BUT VERY SLOWLY. THIS OCCURRED TWO MORE TIME AT THE NEXT TWO STOP LIGHTS. I WAS THEN IN A CENTER TURN LANE TO TURN ACROSS THREE LANES OF TRAFFIC & WHEN I TRIED TO ACCELERATE, THE CAR DIED AND T
“2013 MERCEDES BENZ C-250 TURBBO CHARGED ENGINE. CONSUMER WRITES IN REGARDS TO ACCELERATION AND VEHICLE STALLING ISSUES. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A TURN AT AN INTERSECTION, AND THEN ATTEMPT TO STRAIGHTEN OUT AFTER THE TURN, IT FELT AS THOUGH THE ENGINE WAS ABOUT TO STALL,”
— NHTSA complaint filing
FUEL SYSTEM
29 complaints- • TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE CONTACT SMELLED A SLIGHT ODOR OF GASOLINE FUEL INSIDE OF THE VEHICLE. THE CONTACT ALSO DISCOVERED THAT THERE WAS A LARGE AMOUNT OF FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN
- • THE GAS BECOMES NON RESPONSIVE WHILE DRIVING AND OR HAVE TO STOP THE CAR RESTART IT ,THE DEALERSHIP STATES THEY COULD NOT FIND ANY PROBLEM THIS HAPPENED 3 TIMES BEFORE AND THE LAST TIME ON THE FREEWAY AND WAS INVOLVED IN A NEAR MISS WITH AN 18 WHEELER WITCH COULD HAVE ENDED MY LIFE AND POSSIBLY OTHE
- • WAS ACCELERATING UP HILL AFTER MAKING RIGHT TURN; CHECK ENGINE LIGHT CAME ON, VEHICLE SEEMED TO STALL AND WOULD NO LONGER ACCELERATE IN TRAFFIC SITUATION; MAXIMUM SPEED VEHICLE WOULD GET TO IS 17 MPH. IMMEDIATELY TOOK TO DEALER WHO RAN DIAGNOSTICS, BUT DID NOT IDENTIFY PROBLEM; PERFORMED COMPUTER
“TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE CONTACT SMELLED A SLIGHT ODOR OF GASOLINE FUEL INSIDE OF THE VEHICLE. THE CONTACT ALSO DISCOVERED THAT THERE WAS A LARGE AMOUNT OF FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN ”
— NHTSA complaint filing
OTHER
19 complaints- • AS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE TH
- • I WAS DRIVING TO COLORADO FROM TEXAS GOING NORTH ON HIGHWAY 285 ABOUT 15 MILES OUT OF CLINES CORNERS WHEN MY MOON ROOF JUST EXPLODED. GLASS WENT EVERYWHERE AND I QUICKLY SWERVED OFF THE ROAD. THERE WERE NO CARS AROUND THAT WOULD HAVE BEEN CAPABLE OF THROWING UP DEBRIS OF ANY KIND. I HAVE SUBSEQUEN
- • WHEN THE CAR REACHES A CERTAIN SPEED THE DOORS LOCK AUTOMATICALLY BY DESIGN. WITH THE CHILD LOCKS FOR THE REAR DOORS TURNED OFF REAR PASSENGERS CANNOT OPEN THE REAR DOORS WITH THE DOOR HANDLE. THEY MUST FIRST BE UNLOCKED ELECTRONICALLY BY THE DRIVER OR BY PULLING THE LOCKING BUTTON UP AT THE DOOR
“AS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE TH”
— NHTSA complaint filing
STEERING
19 complaints- • CLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL
- • TAKATA INFLATORS INVOLVED ON A CAR ACCIDENT ON 02/27/2017 WERE THIS VEHICLE AIR BAGS DIDN'T DEPLOYED. THIS VEHICLE WAS A TOTAL LOSS AND GOT PAID OFF BY MY INSURANCE BUT I AM STILL HURT.
- • TOO LONG WAITING FOR ACCIDENT TO HAPPEN. HAVEN'T HAD AN INCIDENT, BUT THE LONGER THE WAIT, THE GREATER THE POSSIBILTY. WHEN WILL THE PARTS BE AVAILABLE ?
“CLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 346 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: HEAD ON COLLISION WITH ANOTHER VEHICLE AND THE FRONT END OF A BRAND NEW 2013 MERCEDES C CLASS WAS DESTROYED. VEHICLE WAS LESS THAN A MONTH OLD. AIRBAGS DID NOT DEPLOY AND I WONDER HOW THAT COULD BE WHEN THE ENTIRE FRONT END OF THE VEHICLE WAS SMASHED IN. MERCEDES PRIDE THEIR VEHICLES ON SAFETY AND I
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: 2013 MERCEDES BENZ C-250 TURBBO CHARGED ENGINE. CONSUMER WRITES IN REGARDS TO ACCELERATION AND VEHICLE STALLING ISSUES. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO MAKE A TURN AT AN INTERSECTION, AND THEN ATTEMPT TO STRAIGHTEN OUT AFTER THE TURN, IT FELT AS THOUGH THE ENGINE WAS ABOUT TO STALL,
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE CONTACT SMELLED A SLIGHT ODOR OF GASOLINE FUEL INSIDE OF THE VEHICLE. THE CONTACT ALSO DISCOVERED THAT THERE WAS A LARGE AMOUNT OF FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: AS I WAS DRIVING ON THE FREEWAY, I HEARD AND EXPLOSION FOLLOWED BY A RAIN SOUND, MY SUNROOF HAD EXPLODED AND THE GLASS CAN BACK DOWN. NOTHING HIT THE SUN ROOF, THE GLASS WAS POINTING OUT, IT ACTUALLY EXPLODED. AFTER RESEARCH I FOUND THIS IS COMMON IN MERCEDES AND I HAD NO IDEA THAT SOMETHING LIKE TH
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz C250 — Year Comparison
How does 2013 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 346
- Recalls
- 0
- Fire reports
- 10
- Crash reports
- 16
- Injury reports
- 25
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2013 Mercedes-Benz C250