BestCarRank
Mercedes-Benz

2017 Mercedes-Benz B 250E

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2017 Mercedes-Benz B 250E has 39 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is engine problems (28% of all complaints), specifically: coolant leaked into drive unit causing total failure. this is a known issue and should be subject to a recall of these cars. as a dealer we’ve had repeated issues with this..

39

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

ENGINE

11 complaints
28%
  • Coolant leaked into drive unit causing total failure. This is a known issue and should be subject to a recall of these cars. As a dealer we’ve had repeated issues with this.
  • Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month
  • When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev
Typical onset: 50K miles Est. repair: $500

Coolant leaked into drive unit causing total failure. This is a known issue and should be subject to a recall of these cars. As a dealer we’ve had repeated issues with this.

— NHTSA complaint filing

TRANSMISSION

10 complaints
26%
  • WHILE STOPPED IN TRAFFIC, THE VEHICLE AUTOMATICALLY SHIFTED TO NEUTRAL WITH NO WARNING OR NOTIFICATION. HAPPENED TWICE WITHIN AN HOUR DURING STOP AND GO TRAFFIC.
  • I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede
  • When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev
Typical onset: 50K miles Est. repair: $500

WHILE STOPPED IN TRAFFIC, THE VEHICLE AUTOMATICALLY SHIFTED TO NEUTRAL WITH NO WARNING OR NOTIFICATION. HAPPENED TWICE WITHIN AN HOUR DURING STOP AND GO TRAFFIC.

— NHTSA complaint filing

ELECTRICAL

8 complaints
21%
  • Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month
  • When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage ev
  • Motor failure after 50K mile. Car can only move and stop - move and stop. Need to replace Electric Engine Motor. Seat belt malfunction after 40K.
Typical onset: 50K miles Est. repair: $500

Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month

— NHTSA complaint filing

FUEL SYSTEM

5 complaints
13%
  • I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede
  • the electric motor has suffered a coolant leak. this is a known issue in the Mercedes B250e, Rav4 EV, and Tesla Model S. This issue should be recalled and repaired.
  • At 23,596 total vehicle mileage, the electric drive motor failed while driving. This occurred two days and less than 50 miles after having an annual service performed at an authorized Mercedes Benz dealership. Failure resulted in sudden loss of power alternating with full torque power at any throt
Typical onset: 50K miles Est. repair: $500

I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede

— NHTSA complaint filing

BRAKES

1 complaints
3%
  • TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WE

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 39 owner complaints for this specific year, here's what to check or ask about:

  • ENGINE: Coolant leaked into drive unit causing total failure. This is a known issue and should be subject to a recall of these cars. As a dealer we’ve had repeated issues with this.

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: WHILE STOPPED IN TRAFFIC, THE VEHICLE AUTOMATICALLY SHIFTED TO NEUTRAL WITH NO WARNING OR NOTIFICATION. HAPPENED TWICE WITHIN AN HOUR DURING STOP AND GO TRAFFIC.

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 month

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that "the drive motor is leaking coolant and is shorting itself out." This is an electric car - a 2017 Mercede

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mercedes-Benz B 250E — Year Comparison

How does 2017 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
39
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2017 Mercedes-Benz B 250E