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Mazda

2013 Mazda MAZDA5

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2013 Mazda MAZDA5 has 35 owner complaints filed with NHTSA — that's 1.0x the segment average of 35. The most common issue is other problems (14% of all complaints), specifically: tl* the contact owns a 2013 mazda 5. while parked with the emergency brake engaged, the vehicle rolled away. as a result, the vehicle crashed into a fence. the failure occurred twice. the dealer was unable to duplicate the failure. the manufacturer was notified. the approximate failure mileage was 5. There is 1 recall issued for this model year.

6 crash reports 1 injury

35

Total Complaints

1

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

5 complaints
14%
  • TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5
  • THIS RECALL WAS ISSUED IN EARLY SEPTEMBER, 2016. 7 MONTHS HAVE GONE BY AND WE HAVE HEARD NOTHING MORE
  • THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I FIND THIS UNACCEPT
Typical onset: 50K miles Est. repair: $500💥 1 crashes

TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5

— NHTSA complaint filing

When Problems Appear on the 2013 Mazda MAZDA5

Based on 23 owner complaints that included an odometer reading. Median mileage at time of complaint: 38K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
11
30-60K
7
60-100K
2
100-150K
3
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

STRUCTURE:BODY:HATCHBACK/LIFTGATE06/09/2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Estimated Insurance Cost for 2013 Mazda MAZDA5

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,478
Full coverage / month
$123
Liability only / year
$611
vs US avg
-12%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mazda MAZDA5 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
120K mi
Spark plugs
60K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

SkyActiv-G naturally aspirated engines. AWD models need transfer case and rear differential service every 60K.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mazda New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
3 yr / 36K mi

These are the terms for a new Mazda. If you're buying a used 2013 MAZDA5, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mazda dealer for VIN-specific remaining warranty.

Estimated Repair Costs

OTHER(~50K mi)
$500
BRAKES(~50K mi)
$500
ENGINE(~50K mi)
$500
STEERING(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 35 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1)

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: I AM PRESSING CHARGES AGAINST THE MAZDA COMPANY FOR FAILING TO CORRECTLY DIAGNOSE MY CAR WHEN I SENT IT TO BE REPAIRED AND FOR CAUSING DAMAGE TO MY ENGINE BY TELLING ME IT WAS READY TO BE DRIVEN AGAIN. I AM ALSO PRESSING CHARGES AGAINST MAZDA FOR PUTTING USED TIRES ON MY NEW CAR, MAKING IT UNSAFE TO

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT,

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 1 recall have been completed — free at any Mazda dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Mazda MAZDA5 — Year Comparison

How does 2013 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
35
Recalls
1
Fire reports
0
Crash reports
6
Injury reports
1
Segment avg
35

Check a Specific VIN

See recalls for YOUR 2013 Mazda MAZDA5