BestCarRank
Mazda

2023 Mazda CX-9

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2023 Mazda CX-9 has 17 owner complaints filed with NHTSA — that's 0.2x the segment average of 78. The most common issue is other problems (35% of all complaints), specifically: this vehicle does not have a traction control device switch to manually turn off. in snowing conditions and trying to ascend a grade, the tcd activates and eventually you become disabled in the roadway. i looked into the car manual and it does locate where the switch should be located, however my .

6 crash reports 2 injuries

17

Total Complaints

0

Recalls Issued

5/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

6 complaints
35%
  • This vehicle does not have a Traction Control Device switch to manually turn off. In snowing conditions and trying to ascend a grade, the TCD activates and eventually you become disabled in the roadway. I looked into the car manual and it does locate where the switch should be located, however my
  • While driving down a 55mph highway with no cars around, our sunroof imploded with a loud crashing sound and spreading glass shards all over our car over all of the occupants including children. It was a cloudy day and the temperatures were in the low 70’s and our sliding fabric cover was open at th
  • Starting [XXX], through [XXX], we began receiving multiple "Critical Vehicle Malfunction" alerts (46 alert messages)via the Mazda app, including "Parking Brake Malfunction" and "Electric Parking Brake Malfunction." During this time, the vehicle experienced delayed starts and eventually required a ju
Typical onset: 50K miles Est. repair: $500💥 1 crashes

This vehicle does not have a Traction Control Device switch to manually turn off. In snowing conditions and trying to ascend a grade, the TCD activates and eventually you become disabled in the roadway. I looked into the car manual and it does locate where the switch should be located, however my

— NHTSA complaint filing

Fuel Cost Calculator for 2023 Mazda CX-9

Live EIA prices
Per year
$2,087
Per month
$174
Per mile
17.4¢
MPG
23
City driving (worst-case MPG)
$2,401/yr
Highway driving (best-case MPG)
$1,847/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Mazda CX-9

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,735
Full coverage / month
$145
Liability only / year
$600
vs US avg
+4%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.05x
= Full coverage estimate$1735

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mazda CX-9 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
120K mi
Spark plugs
60K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

SkyActiv-G naturally aspirated engines. AWD models need transfer case and rear differential service every 60K.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mazda New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
3 yr / 36K mi

Estimated Repair Costs

OTHER(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
STEERING(~50K mi)
$500
BRAKES(~50K mi)
$500
AIR BAGS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 17 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: This vehicle does not have a Traction Control Device switch to manually turn off. In snowing conditions and trying to ascend a grade, the TCD activates and eventually you become disabled in the roadway. I looked into the car manual and it does locate where the switch should be located, however my

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: I was approaching Breezewood, Pa coming south on 70 into town from Hagerstown. Traffic comes to a stop awaiting a light that stops the highway traffic before allowing people to proceed through Breezewood and then continue on 70 out of town. I had plenty of warning as traffic slows first from 55 to

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: The contact owns a 2023 Mazda CX-9. The contact stated while driving at 30 MPH, the steering wheel was seized and the brake pedal stiffened. The contact stated as a result of the failure, the vehicle crashed into a ditch and crashed into a tree. The contact stated that the air bags did not deploy. T

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: I brought my vehicle in on 2/22/25 for a brake issue. I had to pump the brakes every time before I stopped to get the brake pedal to work. If I just hit the brakes the pedal would go almost to the floor. Greico Mazda has attempted 4 times to fix this issue with no success and has had my car in their

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
17
Recalls
0
Fire reports
0
Crash reports
6
Injury reports
2
Segment avg
78

Check a Specific VIN

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