2019 Mazda CX-3
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Mazda CX-3 has 37 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is electrical problems (27% of all complaints), specifically: key fob disconnects while driving. lock/unlock does not work. car does not start when keyfob is in vehicle. this has happened three times now, the dealership has changed my keyfobs, flashed the memory, and replaced the batteries. i've spoken to corporate customer service and was told "sometimes key .
37
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.5x
vs Segment Avg
Known Problems
ELECTRICAL
10 complaints- • KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY
- • I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED B
- • WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER
“KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY ”
— NHTSA complaint filing
STEERING
5 complaints- • Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate
- • The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to o
- • Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering. The contact stated that the date the failure was first noticed was Oct 1st.
“Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate”
— NHTSA complaint filing
OTHER
4 complaints- • Rough starting, stalling while going to switch gears, hesitating when pressing gas.
- • No incidents. No one hurt. Just my AC broke and I think it was defective because: - I had a low milage: 17000 miles. - No accidents - No driving on a highway Why would otherwise AC condenser start leaking? There was a recall on Mazda CX-3 of 2015-2016 models. I suspect the problem was not fixed a
- • Sunroof shattered randomly while driving. (No objects hit the glass.) If my visor had been open the glass would have exploded down on me while driving potentially leading to an accident. Dealer said it was likely a pressure change and although rare does happen. No prior sign of cracks or dents. Curr
“Rough starting, stalling while going to switch gears, hesitating when pressing gas.”
— NHTSA complaint filing
FUEL SYSTEM
4 complaints- • The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
- • The contact owns a 2019 Mazda CX3. The contact received notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had be
- • I was told I have a recall on my fuel pump it can die at any time! Then they tell you they have no solution for fixing it so you're taking your life in your own hands going out of town having a car break down on you! How is that right I buy a new car thinking I can drive it safely and now I'm afraid
“The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ”
— NHTSA complaint filing
VISIBILITY
2 complaints- • FRONT WINDSHIELD CRACKED FROM TOP OF CAR NOTHING HIT IT LOOKS LIKE STRESS CRACK. MAZDA SAYS NO AND NO PROBLEMS WITH THERE WINDOWS. 5 WEEKS LATER AND NO ONE CAN GET ME WINDSHIELD BECAUSE 400 BACKORDERD AND MAZDA HAS HOLD ON THEM.SO I HAVE A BROKEN WINDOW ON A NEW CAR THAT I CANNOT GET FIXED LUCKY SOM
- • In early November 2022, a stress crack appeared on the left side of the front windshield. The crack was about 20 inches long, about halfway down the windshield, and impaired my view of the road. I took it to the dealership (Jeff Haas Mazda at 16711 Katy Freeway, Houston, Texas) for inspection and th
“FRONT WINDSHIELD CRACKED FROM TOP OF CAR NOTHING HIT IT LOOKS LIKE STRESS CRACK. MAZDA SAYS NO AND NO PROBLEMS WITH THERE WINDOWS. 5 WEEKS LATER AND NO ONE CAN GET ME WINDSHIELD BECAUSE 400 BACKORDERD AND MAZDA HAS HOLD ON THEM.SO I HAVE A BROKEN WINDOW ON A NEW CAR THAT I CANNOT GET FIXED LUCKY SOM”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 37 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Rough starting, stalling while going to switch gears, hesitating when pressing gas.
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mazda CX-3 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 37
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2019 Mazda CX-3