2017 Lincoln MKC

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2017 Lincoln MKC has 221 owner complaints filed with NHTSA — that's 2.8x the segment average of 80. The most common issue is engine problems (55% of all complaints), specifically: car was in driveway. auto stop feature was on. foot was on brake, engine stopped idling. as i lifted my foot off the brake, the engine restarted and the a/c compressor engaged at the same time. the car lunged forward and hit a brick column causing over $2000 in damage.car was serviced at dealer for . ⚠️ 2 fire reports filed.

2 fire reports 7 crash reports 1 injury

221

Total Complaints

Recalls Issued

—/5

Safety Stars

2.8x

vs Segment Avg

Known Problems

ENGINE

122 complaints

55%

• CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR
• FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING)
• I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT H

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 3 crashes

“CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR ”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

24 complaints

11%

• This safety feature for braking, collision, warning. and adaptive cruise control fails on the majority of MKCs and simple google search shows the frequency in online forums of this system consistently failing.
• This safety feature for braking, collision, warning. and adaptive cruise control fails on the majority of MKCs and simple google search shows the frequency in online forums of this system consistently failing.
• Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Typical onset: 50K miles Est. repair: $500

“This safety feature for braking, collision, warning. and adaptive cruise control fails on the majority of MKCs and simple google search shows the frequency in online forums of this system consistently failing.”

— NHTSA complaint filing

OTHER

21 complaints

10%

• THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING S
• THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT
• I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DU

Typical onset: 50K miles Est. repair: $500

“THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING S”

— NHTSA complaint filing

ELECTRICAL

20 complaints

• USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
• THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT
• I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT H

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.”

— NHTSA complaint filing

TRANSMISSION

10 complaints

• THE TRANSMISSION ON MY 2017 MKC DEVELOPED A SLIPPING ISSUE AT AROUND 81000 MILES. THIS OCCURRED FIRST IN THE RANGE OF 25-35 MPH. NOW IT SEEMS TO HAVE BROADENED. HAD THE CAR INSPECTED BY SANDERSON LINCOLN IN PHOENIX, AZ. THEIR INITIAL DETERMINATION WAS A NEW TRANSMISSION OR A REBUILD. COST IS EXCESSI
• I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT
• There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this

Typical onset: 50K miles Est. repair: $500

“THE TRANSMISSION ON MY 2017 MKC DEVELOPED A SLIPPING ISSUE AT AROUND 81000 MILES. THIS OCCURRED FIRST IN THE RANGE OF 25-35 MPH. NOW IT SEEMS TO HAVE BROADENED. HAD THE CAR INSPECTED BY SANDERSON LINCOLN IN PHOENIX, AZ. THEIR INITIAL DETERMINATION WAS A NEW TRANSMISSION OR A REBUILD. COST IS EXCESSI”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 221 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: This safety feature for braking, collision, warning. and adaptive cruise control fails on the majority of MKCs and simple google search shows the frequency in online forums of this system consistently failing.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING S
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)