2024 Lexus NX

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Lexus NX has 55 owner complaints filed with NHTSA — that's 0.7x the segment average of 80. The most common issue is electrical problems (25% of all complaints), specifically: driver door suddenly opened while driving.. ⚠️ 1 fire report filed.

1 fire report 10 crash reports 10 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.7x

vs Segment Avg

Known Problems

ELECTRICAL

14 complaints

25%

• Driver door suddenly opened while driving.
• The Lexus is equipped with a large screen which displays GPS and other Apps. The car has been programmed with a pop up advertisement which states "Experience Drive Connect" that is an additional paid subscription which I do not want. I can reach over and touch an icon that removes the pop up which o
• I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“Driver door suddenly opened while driving.”

— NHTSA complaint filing

OTHER

10 complaints

18%

• This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parkin
• When I bought it only came with one key fob according to Lexus all the NX models come with 1 key fob due to the chip shortage we will get another fob within six months. They have an app to use your cell phone to start - stop the vehicle that does not work properly. My wife and I are [XXX] and use o
• My vehicle has a vibration in the steering wheel and floorboard between approximately 38-48 Mph but mostly around 43 mph. It is random in severity and sometimes feels like the vehicle has a flat tire.With this issue it is impossible to determine if the vehicle has a tire out balance, an alignment is

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parkin”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

7 complaints

13%

• This vehicle has the standard headlights. No headlight cleaners included. Live in Colorado. When it snows, the front end of the car attracts snow to the point all the safety features shut down and the headlights pack up with snow so bad you cannot drive the car at night. You can’t see the road a
• I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending
• The passenger side blind spot monitoring system triggers when no cars are present. This causes the steering wheel to resist switching lanes. These false positives occur every day no matter the road condition or day/night. This is specifically apparent on highway driving above 50 mph

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“This vehicle has the standard headlights. No headlight cleaners included. Live in Colorado. When it snows, the front end of the car attracts snow to the point all the safety features shut down and the headlights pack up with snow so bad you cannot drive the car at night. You can’t see the road a”

— NHTSA complaint filing

BODY/STRUCTURE

4 complaints

• Driver door suddenly opened while driving.
• Sunroof exploded while I was driving on the highway out of no where
• This vehicle has the standard headlights. No headlight cleaners included. Live in Colorado. When it snows, the front end of the car attracts snow to the point all the safety features shut down and the headlights pack up with snow so bad you cannot drive the car at night. You can’t see the road a

Typical onset: 50K miles Est. repair: $500

“Driver door suddenly opened while driving.”

— NHTSA complaint filing

VISIBILITY

3 complaints

• Wipers don’t sweep close enough to the edge of the windshield. There’s about 3 inches between the edge of the windshield and where the wipers stop cleaning
• There is a defect on all models like mine, and the dealer claims that it cannot be fixed. With my former vehicle, a 2019 BMW 340i GT, whenever I drove into a garage, the headlights would come on immediately so I could easily see where I should go. With the Lexus, it takes about 5-to-8 seconds for th
• The contact owns a 2024 Lexus NX 350H. The contact stated while the vehicle was parked, the passenger’s side side view mirror shattered without impact. The vehicle was taken to a dealer, where the contact was informed that the repair would be paid for out-of-pocket. The manufacturer was made aware o

Typical onset: 50K miles Est. repair: $500

“Wipers don’t sweep close enough to the edge of the windshield. There’s about 3 inches between the edge of the windshield and where the wipers stop cleaning”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

VISIBILITY(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 55 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: Driver door suddenly opened while driving.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parkin
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: This vehicle has the standard headlights. No headlight cleaners included. Live in Colorado. When it snows, the front end of the car attracts snow to the point all the safety features shut down and the headlights pack up with snow so bad you cannot drive the car at night. You can’t see the road a
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: Driver door suddenly opened while driving.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)