2023 Lexus NX
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Lexus NX has 16 owner complaints filed with NHTSA — that's 0.7x the segment average of 23. The most common issue is other problems (19% of all complaints), specifically: vehicle was remote started using lexus app. wife entered vehicle using rear door along with infant daughter. she sat in the back seat to feed her a bottle. when ready to leave, she placed and secured our daughter in her car seat. she then opened the rear passenger door to get into front driver seat. There are 3 recalls issued for this model year.
16
Total Complaints
3
Recalls Issued
—/5
Safety Stars
0.7x
vs Segment Avg
Known Problems(top 5 of 8)
OTHER
3 complaints- • Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat
- • On July 19 2024 driving home from work the sunroof glass exploded, nothing hit the glass from inside or outside, one can see the glass bowing upwards. I drove to dealership the same day and contacted Lexus corporate. A week later they inform me it is not covered under warranty and I should submit an
- • Two year old 22500 miles. Driving down the highway doing around 75 and my sunroof blew up. Just exploded. Nothing hit it, temperature was around 70 degrees. Was about 10 miles into my morning commute. Nothing could have caused this. No impacts, no odd temperature fluctuations. Just a glass failure.
“Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat”
— NHTSA complaint filing
Recalls (3)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Fuel Cost Calculator for 2023 Lexus NX
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2023 Lexus NX
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Lexus NX Service Intervals
Toyota Motor Corporation-recommended 10K interval with 0W-20 synthetic. Hybrid models use conventional service intervals; battery is 10-year warranty.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Lexus New-Vehicle Warranty Coverage
Hybrid battery is now 10yr/150K miles for 2020+ hybrids
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 16 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Vehicle is built so that water from hand-washing/rinsing gets under the hood and into a computer causing electrical issues and causing the car to not start. The dealership put a foam/rubber trim around the hood to prevent water from getting in but this won't last forever and, when they tested the o
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: The contact owns a 2023 Lexus NX350. The contact stated that while driving at an undisclosed speed with the Adaptive Cruise Control feature activated, the vehicle came to an abrupt stop while driving by a road with vehicles parked next to the curb. The contact stated that there were no vehicles in f
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: The driver's side front wiper blade is not securely attached and lifts off the glass during the drying stage of automatic car washes. Once lifted, it stays in the upright position and must be manually lowered. To prevent this from happening, the wiper blade needs to be taped down. On February 25, 20
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Lexus dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Lexus NX — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 16
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 1
- Segment avg
- 23
Check a Specific VIN
See recalls for YOUR 2023 Lexus NX