BestCarRank
Lexus

2021 Lexus ES

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2021 Lexus ES has 28 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is air bags problems (89% of all complaints), specifically: the contact owns a 2021 lexus es350. the contact received notification of nhtsa campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for.

2 crash reports

28

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

AIR BAGS

25 complaints
89%
  • The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for
  • I received a letter that my vehicle is subject to a recall for "passenger airbag may not deploy". I contacted my dealer and they said there is not a remedy at they do not know when the remedy will be available. Possibly not until 3rd quarter of 2024. I asked what if the airbag is needed to deploy wh
  • I called into my local dealer to schedule an appointment to have this issue resolved and was told there has been no remedy for this situation as of right now. I have a 12 year old daughter and I am now concerned about her safety.
Typical onset: 50K miles Est. repair: $500

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for

— NHTSA complaint filing

STEERING

2 complaints
7%
  • Power steering malfunction with red steering wheel sign Car doesnot turn either side Power steering low Visit your dealer
  • The contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. Th
Typical onset: 50K miles Est. repair: $500💥 1 crashes

Power steering malfunction with red steering wheel sign Car doesnot turn either side Power steering low Visit your dealer

— NHTSA complaint filing

BRAKES

1 complaints
4%
  • The contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. Th
Typical onset: 50K miles Est. repair: $500💥 1 crashes

The contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. Th

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
STEERING(~50K mi)
$500
BRAKES(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 28 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: Power steering malfunction with red steering wheel sign Car doesnot turn either side Power steering low Visit your dealer

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: The contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. Th

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
28
Recalls
0
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
80

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