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Infiniti

2017 Infiniti QX30

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Infiniti QX30 has 49 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is air bags problems (20% of all complaints), specifically: driver's bag unexpectedly deploy issue.

3 crash reports 3 injuries

49

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

AIR BAGS

10 complaints
20%
  • DRIVER'S BAG UNEXPECTEDLY DEPLOY ISSUE
  • The contact owns a 2017 Infiniti QX30. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the steering wheel as all electric buttons on the steering wheel failed to operate without warning. When the contact made a U-turn, the clicking noise became lou
  • The contact owns a 2017 Infiniti QX30. The contact stated that while at an undisclosed speed, the horn was inoperable. Additionally, there was an abnormal clicking sound in the steering wheel while turning. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed t
Typical onset: 50K miles Est. repair: $500💥 2 crashes

DRIVER'S BAG UNEXPECTEDLY DEPLOY ISSUE

— NHTSA complaint filing

ELECTRICAL

7 complaints
14%
  • I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES
  • NAVIGATION SCREEN GOES BLACK SOMETIMES WHEN VEHICLE IS PUT IN REVERSE. THIS IS A SAFETY CONCERN BECAUSE OF THE LIMITED VISIBILITY OF THE QX30, ESPECIALLY WHEN BACKING UP.
  • What component or system failed or malfunctioned, and is it available for inspection upon request? I am not entirely sure what specific part of my car is causing this issue, but from the research I have done regarding other people with my make/model of the car, it seems like it is something with th
Typical onset: 50K miles Est. repair: $500

I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES

— NHTSA complaint filing

STEERING

6 complaints
12%
  • THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND INFI
  • I have been attempting since July to get the recall repaired. I went there in July after calling and making an appointment but they did not have a loaner car so I left. No one could tell me how long the repair would take. Attempt # 2 called Infiniti of Coconut creek and explained that I was calling
  • While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This has h
Typical onset: 50K miles Est. repair: $500

THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND INFI

— NHTSA complaint filing

TRANSMISSION

5 complaints
10%
  • TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STRE
  • THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY O
  • TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMOR
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STRE

— NHTSA complaint filing

OTHER

4 complaints
8%
  • I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES
  • WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND A
  • THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY O
Typical onset: 50K miles Est. repair: $500💥 1 crashes

I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
STEERING(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 49 owner complaints for this specific year, here's what to check or ask about:

  • AIR BAGS: DRIVER'S BAG UNEXPECTEDLY DEPLOY ISSUE

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: THIS VEHICLE IS AN ABSOLUTE HAZARD. THE BRAKES AND POWER STEERING WILL FAIL WHILE DRIVING, AND THE VEHICLE WILL BE SLOW TO ACCELERATE WHILE THIS HAPPENS. I HAVE PERSONALLY HAD TWO NEAR ACCIDENTS WHEN THIS OCCURS. I HAVE RESEARCHED AND FOUND THAT I AM FAR FROM THE ONLY PERSON WITH THIS ISSUE AND INFI

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STRE

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Infiniti QX30 — Year Comparison

How does 2017 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
49
Recalls
0
Fire reports
0
Crash reports
3
Injury reports
3
Segment avg
80

Check a Specific VIN

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