2012 Infiniti M37
Problems, Recalls & Reliability Report
Quick Summary
The 2012 Infiniti M37 has 44 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is steering problems (25% of all complaints), specifically: tl* the contact owns a 2012 infiniti m37. while turning the steering wheel to the left and right, the steering wheel became lose. the vehicle was taken to the dealer where it was diagnosed that the steering wheel column needed to be replaced. the vehicle was not repaired. the manufacturer was made a.
44
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems
STEERING
11 complaints- • TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE A
- • OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN
- • TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING AT ANY SPEED, WHEN THE STEERING WHEEL WAS TILTED DOWNWARD, IT WAS UNABLE TO BE TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,541.
“TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE A”
— NHTSA complaint filing
AIR BAGS
8 complaints- • PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AN
- • AIRBAG LIGHT STAYS ON. I WAS TOLD BY DEALERSHIP THAT OCCUPANCY SENSOR ON PASSENGER SEAT NEEDS TO BE REPLACED WHICH COST AROUND $5500. *TR
- • PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
“PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AN”
— NHTSA complaint filing
ENGINE
7 complaints- • 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T
- • HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUC
- • VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
“9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T”
— NHTSA complaint filing
TRANSMISSION
5 complaints- • EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL
- • TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. TH
- • HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUC
“EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL ”
— NHTSA complaint filing
ELECTRICAL
3 complaints- • VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
- • 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NO
- • PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
“VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 44 owner complaints for this specific year, here's what to check or ask about:
- ☐STEERING: TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE A
Typically appears around 50K miles. Repair cost ~$500
- ☐AIR BAGS: PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AN
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: 9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Infiniti M37 — Year Comparison
How does 2012 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 44
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2012 Infiniti M37