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Infiniti

2011 Infiniti M

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2011 Infiniti M has 5 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is transmission problems (40% of all complaints), specifically: i have concerning issues with the transmission of this vehicle since purchase 8/27/2010. the transmission has major hesitation when accelerating, slowing down and with everday use(jerky feeling in city traffic) no matter what drive mode is used i.e sport, normal, eco, snow modes. whether you pul.

5

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

TRANSMISSION

2 complaints
40%
  • • I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PUL
  • • I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO MONTHS AGO I WENT TO ACCELERATE ON THE F
Typical onset: 50K miles Est. repair: $500

“I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PUL”

— NHTSA complaint filing

STEERING

1 complaints
20%
  • • DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR
Typical onset: 50K miles Est. repair: $500

“DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR”

— NHTSA complaint filing

VISIBILITY

1 complaints
20%
  • • SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR
Typical onset: 50K miles Est. repair: $500

“SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR”

— NHTSA complaint filing

AIR BAGS

1 complaints
20%
  • • 2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF
Typical onset: 50K miles Est. repair: $500

“2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF ”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
STEERING(~50K mi)
$500
VISIBILITY(~50K mi)
$500
AIR BAGS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 5 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    TRANSMISSION: I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PUL

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    STEERING: DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    VISIBILITY: SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    AIR BAGS: 2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Infiniti M — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

2011
5Excellent Reliability
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
5
Recalls
0
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
80

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