2013 Infiniti JX35
Problems, Recalls & Reliability Report
Quick Summary
The 2013 Infiniti JX35 has 360 owner complaints filed with NHTSA — that's 4.5x the segment average of 80. The most common issue is air bags problems (24% of all complaints), specifically: there is an intermitent problem with the functioning of the passenger airbag. approximately 50% of the time that there is a passenger sitting in the passenger seat the passenger airbag is turned off. these are adult passengers with weights from 125lbs to 185lbs and heights 5ft 7in to 6ft 6in. infini. ⚠️ 2 fire reports filed.
360
Total Complaints
0
Recalls Issued
—/5
Safety Stars
4.5x
vs Segment Avg
Known Problems
AIR BAGS
87 complaints- • THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI
- • RIGHT FRONT PASSENGER AIRBAG INTERMITTENTLY FAILS TO TURN "ON" WHEN AN ADULT PASSENGER IS SEATED FULLY WITHIN THE SEAT. ON SOME OCCASIONS THE AIRBAG WILL TURN "ON" (INDICATOR LIGHT IS OFF) WHEN AN ADULT PASSENGER IS PRESENT AND THEN WILL SWITCH TO "OFF" (INDICATOR LIGHT TURNS ON). ATTEMPTS TO REPO
- • I AM A 140 LB WOMAN. WHEN I SIT IN THE PASSENGER SEAT, EVEN PROPERLY, THE AIRBAG LIGHT HAS INTERMITTENTLY TURNED ON INDICATING THERE'S NO PASSENGER OR THE PASSENGER IS OUT OF POSITION. IT OFTEN (IN THE FIRST MONTH) HAPPENED AT THE BEGINNING OF A DRIVE, AND THE RECURRED AT TIMES, PERHAPS LOWER SPEEDS
“THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI”
— NHTSA complaint filing
TRANSMISSION
79 complaints- • TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE.
- • TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE.
- • I HAD ONLY OWNED THIS VEHICLE (INFINITI JX35) FOR A FEW WEEKS WHEN I NOTICED THAT IN STOP AND GO TRAFFIC AND/OR SLOW SPEEDS (15-30 MPH) THE FRONT END WOULD SHAKE AND SHUDDER UNCONTROLLABLY AS IF THE CAR WAS GOING TO STALL. THE ONLY REMEDY WAS TO BUMP ON THE ACCELERATOR TO GET IT GOING FASTER. THIS
“TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE.”
— NHTSA complaint filing
ELECTRICAL
36 complaints- • FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *
- • I LEASED THIS VEHICLE FOR MY WIFE ON 5/26/2012. WHILE TRAVELING, THE MALFUNCTION INDICATOR LIGHT CAME ON THE DASHBOARD. WE SCHEDULED OUR INITIAL SERVICE FOR AN OIL CHANGE ON SATURDAY 8/18 AT 8:30AM AT LEGACY INFINITI. WHEN I FIRST ARRIVED, I WAS TOLD THAT I HAD TO WAIT OR DROP OFF THE VEHICLE. DURIN
- • OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3,
“FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *”
— NHTSA complaint filing
BRAKES
27 complaints- • I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU
- • I BOUGHT THE JX 35 ON APRIL 17, 2012 LOOKING TO DOWNSIZE AND BECAUSE OF THE SAFETY FEATURES. ABOUT A MONTH INTO OWNING THE CAR, AS I WAS DRIVING THE IBA (INTELLECT BRAKE ASSIST) SUDDENLY STOPPED MY CAR TO A COMPLETE STOP ON A BRIDGE. THERE WERE NO CARS IN FRONT OF ME, AND LUCKILY THE CAR BEHIND ME W
- • EXITING FREEWAY. HALF WAY DOWN THE OFF RAMP, APPLIED BRAKES -- NO BRAKES, COMPLETE FAILURE. APPLIED EMERGENCY BRAKES AND PUMPED BRAKE PEDDLE VIGOROUSLY. FINALLY CAR CAME TO A HALT AND I WAS ABLE TO AVOID CROSS TRAFFIC AND AVOIDED INJURY AND DAMAGE. *TR
“I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU”
— NHTSA complaint filing
OTHER
26 complaints- • VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS
- • ABOUT 11/05/2014, I BEGAN GETTING A FLASHING LIGHT, RED ALTERNATING WITH WHITE - WITH A TRIANGLE IN THE MIDDLE WHICH HAS AN ICON OF A VEHICLE IN THE CENTER - IN MY DRIVER INFORMATION SCREEN. IT IS APPROX 3" LONG X 1" HIGH. IT IS ACCOMPANIED BY AN INSISTENT AUDIO BEEP. IT IS IN THE PLACE ON THIS SCRE
- • WHILE DRIVING ON HWY 49 SOUTH OF JACKSON, MS, WITH NO VEHICLES IN FRONT OF HER AND NOTHING OVERHEAD, THE SUNROOF OF MY WIFE'S CAR EXPLODED WITH A LOUD BANG, CAUSING A REPAIR BILL OF OVER $1200.00.
“VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS ”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 360 owner complaints for this specific year, here's what to check or ask about:
- ☐AIR BAGS: THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE.
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Infiniti JX35 — Year Comparison
How does 2013 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 360
- Recalls
- 0
- Fire reports
- 2
- Crash reports
- 6
- Injury reports
- 7
- Segment avg
- 80
Check a Specific VIN
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