BestCarRank
Hyundai

2023 Hyundai IONIQ 5

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2023 Hyundai IONIQ 5 has 608 owner complaints filed with NHTSA — that's 1.0x the segment average of 608. The most common issue is electrical problems (44% of all complaints), specifically: i've owned this car for 4 months now. we own 2 electric cars, 1 ioniq 5 and 1 fiat 500e. we have a level 2 charger in the garage. a month ago i noticed the ioniq stopped charging overnight. when i tried the next day, it charged for about 30 minutes, then i would get a msg on my phone saying charging. There are 3 recalls issued for this model year. ⚠️ 2 fire reports filed.

2 fire reports 30 crash reports 10 injuries

608

Total Complaints

3

Recalls Issued

5/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

268 complaints
44%
  • I've owned this car for 4 months now. We own 2 electric cars, 1 ioniq 5 and 1 Fiat 500e. We have a level 2 charger in the garage. A month ago I noticed the ioniq stopped charging overnight. When I tried the next day, it charged for about 30 minutes, then I would get a msg on my phone saying charging
  • When using i-Pedal (one-pedal driving) mode in this vehicle, it can decelerate at a very fast rate but does not illuminate the brake lights unless the driver’s foot is completely off the pedal. For example, I can be driving 60mph and decelerate to ~2mph as quickly as other drivers coming to a compl
  • 12V battery does not seem to be charging. After 2 days of not being driven, 12v battery status is too low to start the car. Jump starting works but same think occurs after couple of days of not driven.
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 4 crashes

I've owned this car for 4 months now. We own 2 electric cars, 1 ioniq 5 and 1 Fiat 500e. We have a level 2 charger in the garage. A month ago I noticed the ioniq stopped charging overnight. When I tried the next day, it charged for about 30 minutes, then I would get a msg on my phone saying charging

— NHTSA complaint filing

Recalls (3)

POWER TRAIN:DRIVELINE:DRIVESHAFT01/02/2024

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Estimated Insurance Cost for 2023 Hyundai IONIQ 5

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,586
Full coverage / month
$132
Liability only / year
$574
vs US avg
-5%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating0.94x
× vehicle age1.05x
= Full coverage estimate$1586

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Hyundai IONIQ 5 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
24 months
Transmission fluid
60K mi
Engine coolant
60K mi
Spark plugs
90K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
60K mi

Turbo engines (1.6T, 2.0T) need premium fuel and more frequent oil (some owners service at 5,000 miles).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Hyundai New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
5 yr / 60K mi
Powertrain
10 yr / 100K mi
Hybrid/EV battery
10 yr / 100K mi
Corrosion (rust perforation)
7 yr / unlimited mi
Roadside assistance
5 yr / unlimited mi

10 years/100K powertrain warranty is transferable only to first purchaser after initial owner

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 608 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: I've owned this car for 4 months now. We own 2 electric cars, 1 ioniq 5 and 1 Fiat 500e. We have a level 2 charger in the garage. A month ago I noticed the ioniq stopped charging overnight. When I tried the next day, it charged for about 30 minutes, then I would get a msg on my phone saying charging

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: When using the most aggressive braking energy recovery mode in the Hyundai Ioniq 5 (i-Pedal), the brake lights do not illuminate despite the aggressive nature of the braking provided by this mode. This mode brings the car to a full and complete stop and is very similar to commanded braking via the b

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: 2023 Hyundai Ioniq 5 (SEL, AWD) has bad ICCU (intergrated charging control unit). Will only charge at DC chargers reliably, level 2 or level 1 chargers will only work intermittently. Has been in the shop 2 weeks with no estimated repair date as the ICCU is on backorder. This issue is affecting a

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Twice this week while charging my Ionic 5 the charging stops before it is completely charged to the set point. Once the set point was at 80% and once at 100%. Both times the charging stopped and I received the message below. None of the reasons listed in message was a cause of the stopping. I have c

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 3 recalls have been completed — free at any Hyundai dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Hyundai IONIQ 5 — Year Comparison

How does 2023 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
608
Recalls
3
Fire reports
2
Crash reports
30
Injury reports
10
Segment avg
608

Check a Specific VIN

See recalls for YOUR 2023 Hyundai IONIQ 5