
2021 Gmc SIERRA 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Gmc SIERRA 3500 has 28 owner complaints filed with NHTSA — that's 1.1x the segment average of 25. The most common issue is transmission problems (25% of all complaints), specifically: •the diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no eta • my pickup only does 55mph right now and soon to do 5mph you cannot drive on a public road doing 5mph •there is thousands of other people having the same exact problem! •the def light. There are 5 recalls issued for this model year.
28
Total Complaints
5
Recalls Issued
—/5
Safety Stars
1.1x
vs Segment Avg
Known Problems(top 5 of 8)
TRANSMISSION
7 complaints- • •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light
- • The throttle body gets stuck wide open after the eninge gets up to operating temperature, it will give some warning with the throttle like on off throttle use and no codes show up at all. The risk of everyones is in extrem DANGER. The break are to soft and well not stop unless you put both feet on t
- • Problem: Unable to shift transmission from D to another position like R, P, N due to snow/slush being on shifter. I travel on Idaho state highways and County roads that are plowed. In February, I traveled state highway 14. Road conditions were plowed snow roads, broken snow floor, slush and paveme
“•The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light”
— NHTSA complaint filing
Recalls (5)
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Fix: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
Estimated Insurance Cost for 2021 Gmc SIERRA 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Gmc SIERRA 3500 Service Intervals
Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Gmc New-Vehicle Warranty Coverage
These are the terms for a new Gmc. If you're buying a used 2021 SIERRA 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Gmc dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 28 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a sol
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a sol
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Gmc dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Gmc SIERRA 3500 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 28
- Recalls
- 5
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 25
Check a Specific VIN
See recalls for YOUR 2021 Gmc SIERRA 3500