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Gmc

2021 Gmc SIERRA 3500

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2021 Gmc SIERRA 3500 has 28 owner complaints filed with NHTSA — that's 1.1x the segment average of 25. The most common issue is transmission problems (25% of all complaints), specifically: •the diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no eta • my pickup only does 55mph right now and soon to do 5mph you cannot drive on a public road doing 5mph •there is thousands of other people having the same exact problem! •the def light. There are 5 recalls issued for this model year.

28

Total Complaints

5

Recalls Issued

/5

Safety Stars

1.1x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

7 complaints
25%
  • •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light
  • The throttle body gets stuck wide open after the eninge gets up to operating temperature, it will give some warning with the throttle like on off throttle use and no codes show up at all. The risk of everyones is in extrem DANGER. The break are to soft and well not stop unless you put both feet on t
  • Problem: Unable to shift transmission from D to another position like R, P, N due to snow/slush being on shifter. I travel on Idaho state highways and County roads that are plowed. In February, I traveled state highway 14. Road conditions were plowed snow roads, broken snow floor, slush and paveme
Typical onset: 50K miles Est. repair: $500

•The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light

— NHTSA complaint filing

Recalls (5)

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE29/09/2021

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

Fix: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

Estimated Insurance Cost for 2021 Gmc SIERRA 3500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,687
Full coverage / month
$141
Liability only / year
$611
vs US avg
+1%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Gmc SIERRA 3500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
45K mi
Engine coolant
150K mi
Spark plugs
100K mi
Cabin air filter
23K mi
Engine air filter
45K mi
Differential (AWD/4WD)
45K mi

Uses GM Oil Life System. Full-size trucks may have shorter differential and transfer case intervals if used for towing.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Gmc New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Gmc. If you're buying a used 2021 SIERRA 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Gmc dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)
$500
BRAKES(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 28 owner complaints for this specific year, here's what to check or ask about:

  • TRANSMISSION: •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a sol

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a sol

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: •The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 5 recalls have been completed — free at any Gmc dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
28
Recalls
5
Fire reports
0
Crash reports
0
Injury reports
0
Segment avg
25

Check a Specific VIN

See recalls for YOUR 2021 Gmc SIERRA 3500