2017 Gmc CANYON

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2017 Gmc CANYON has 91 owner complaints filed with NHTSA — that's 1.1x the segment average of 80. The most common issue is transmission problems (20% of all complaints), specifically: 2/12/2017 7:30am stoped @ 4 way stop, started across transmission went into neutral, left me stuck in road, could not get transmission to engage in drive or reverse,had to push out of road, tried several min to engage transmission failed, called aaa to toe back to dealer. dealer kept 2 1/2 days sa.

3 crash reports 4 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

1.1x

vs Segment Avg

Known Problems

TRANSMISSION

18 complaints

20%

• 2/12/2017 7:30AM STOPED @ 4 WAY STOP, STARTED ACROSS TRANSMISSION WENT INTO NEUTRAL, LEFT ME STUCK IN ROAD, COULD NOT GET TRANSMISSION TO ENGAGE IN DRIVE OR REVERSE,HAD TO PUSH OUT OF ROAD, TRIED SEVERAL MIN TO ENGAGE TRANSMISSION FAILED, CALLED AAA TO TOE BACK TO DEALER. DEALER KEPT 2 1/2 DAYS SA
• THE GMC 2017 CANYON VIBRATES AT HIGHWAY SPEED 60MPH TO 70MPH. THE 2ND DAY AFTER I BOUGHT IT TOOK IT ON LONG TRIP FOUND IT HAD VIBRATION PROBLEMS. AFTER TAKING IT TO THE DEALERSHIP FOR TIRE BALANCE TWICE REPLACED FRONT WHEEL BEARING THEN TRANSMISSION FLUSH. THEN AFTER TRANSMISSION FLUSH HAD VIBRATIO
• 2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUE. *LD THE CONSUMER STATED THE DEALER INITIALLY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS LATER LEFT WITH THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE POWER STEERING, TRACTION CONTROL, AND STABILITY MESSAGES APPEARED.

Typical onset: 50K miles Est. repair: $500

“2/12/2017 7:30AM STOPED @ 4 WAY STOP, STARTED ACROSS TRANSMISSION WENT INTO NEUTRAL, LEFT ME STUCK IN ROAD, COULD NOT GET TRANSMISSION TO ENGAGE IN DRIVE OR REVERSE,HAD TO PUSH OUT OF ROAD, TRIED SEVERAL MIN TO ENGAGE TRANSMISSION FAILED, CALLED AAA TO TOE BACK TO DEALER. DEALER KEPT 2 1/2 DAYS SA”

— NHTSA complaint filing

ENGINE

16 complaints

18%

• NOX SENSOR POSITION 2 FAILED, SECOND OCCURRENCE, DIESEL VEHICLE ENTERED LIMP MODE. LIMP MODE IS DANGEROUS AND INDICATED DEF FLUID ISSUE. THIS IS A FALSE POSITIVE (AS DESCRIBED IN MANY PLACES ON THE INTERNET AND BY THE DEALER) AS A RESULT OF THE SENSOR FAILURE. FIRST DEALER DID NOT STOCK THE PART,
• OWNED THIS 2017 GMC CANYON FOR 1 YEAR AND 1 MONTH WITH 5000 MILES WHEN IT DEVELOPED AN OIL LEAK. BROUGHT TO DEALER WHO FOUND THE OIL LEAK COMING FROM A "PINHOLE" IN THE OIL COOLANT HOSE. WHEN I RESEARCHED THIS SPECIFIC OIL LEAK ONLINE A FOUND A FORUM POST WITH MANY OTHER PEOPLE WHO HAVE HAD THIS SAM
• DURAMAX 2.8 ENGINE SUFFERED GCATASTROPHIC ENGINE FAILUREH AT LESS THAN 72,000 MILES. DOCUMENTATION AVAILABLE TO SHOW ENGINE HAS RECEIVED PROPER MAINTENANCE. THIS OCCURRED IN CENTER LANE OF I-95 IN HEAVY TRAFFIC. THIS OCCURRED ON 07SEP18 IN STAFFORD VA.

Typical onset: 50K miles Est. repair: $500

“NOX SENSOR POSITION 2 FAILED, SECOND OCCURRENCE, DIESEL VEHICLE ENTERED LIMP MODE. LIMP MODE IS DANGEROUS AND INDICATED DEF FLUID ISSUE. THIS IS A FALSE POSITIVE (AS DESCRIBED IN MANY PLACES ON THE INTERNET AND BY THE DEALER) AS A RESULT OF THE SENSOR FAILURE. FIRST DEALER DID NOT STOCK THE PART, ”

— NHTSA complaint filing

OTHER

14 complaints

15%

• THERE IS NO 4X4 INDICATOR LIGHT AND THE 4X4 MENU IN THE INFORMATION DISPLAY IS UNAVAILABLE. REFERENCE COMPLAINT # 11023887
• 2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUE. *LD THE CONSUMER STATED THE DEALER INITIALLY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS LATER LEFT WITH THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE POWER STEERING, TRACTION CONTROL, AND STABILITY MESSAGES APPEARED.
• LEAKING WATER INSIDE ON DRIVERS FLOOR A LOT OF WATER CAN CAUSE A ELECTRIC SHORT EVERY TIME IT RAINS ALOT

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“THERE IS NO 4X4 INDICATOR LIGHT AND THE 4X4 MENU IN THE INFORMATION DISPLAY IS UNAVAILABLE. REFERENCE COMPLAINT # 11023887”

— NHTSA complaint filing

ELECTRICAL

11 complaints

12%

• PASSENGER REAR DEFROST NOT WORKING ON THAT 1/3 OF THE REAR WINDOW
• I HAD 4 LOADS OF MULCH LOADED IN MY 2017 GMC CANYON IN EARLY JUNE 2019. SOME MULCH FELL BETWEEN THE CAB AND CARGO BOX WHERE IT SMOLDERED ON TOP OF THE TRUCK GAS TANK FOR WEEKS UNTIL IT MELTED TUBES PROMPTING ONSTAR TO SEND ME TWO EMAILS 6-27-19 AND 6-29-19 TO SEE MY GMC DEALER WITHIN 7 DAYS FOR "AN
• I AM HAVING PROBLEM WITH MY 2 YEAR OLD TRUCK SOMETIMES I CAN`T GET THE KEY OUT SOMETIMES LIGHTS STAY ON IN THE SUNNY DAY BUT MY MAIN PROBLEM IS THE KEY STUCK IN AND CAN`T GET IT OUT

Typical onset: 50K miles Est. repair: $500

“PASSENGER REAR DEFROST NOT WORKING ON THAT 1/3 OF THE REAR WINDOW”

— NHTSA complaint filing

STEERING

8 complaints

• IT WAS A COLD DRY MORNING, WARMED TRUCK UP FOR @ 10 MIN AND THEN DROVE @ 30 MINS. SHUT TRUCK OFF FOR ABOUT 2 HOURS. STARTED TRUCK AND LET IT WARM UP FOR @ 10 MINUTES AS USUAL. WHEN I STARTED TO DRIVE AND NOTICED STEERING WAS ALMOST IMPOSSIBLE TO DRIVE. NOTICED WARNING ON DASH THAT STATED SERVICE POW
• 2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUE. *LD THE CONSUMER STATED THE DEALER INITIALLY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS LATER LEFT WITH THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE POWER STEERING, TRACTION CONTROL, AND STABILITY MESSAGES APPEARED.
• LOSS OF STEERING WHILE DRIVING POWER LOSS STEERING DISPLAYED ON SCREEN CALLED DEALER SHIP SAID TO BRING IN AFTER READING ON THE WEB EXPLAINED ON 2015 AND 2016 CANON HAD BEEN RECALLED FOR SAME THING

Typical onset: 50K miles Est. repair: $500

“IT WAS A COLD DRY MORNING, WARMED TRUCK UP FOR @ 10 MIN AND THEN DROVE @ 30 MINS. SHUT TRUCK OFF FOR ABOUT 2 HOURS. STARTED TRUCK AND LET IT WARM UP FOR @ 10 MINUTES AS USUAL. WHEN I STARTED TO DRIVE AND NOTICED STEERING WAS ALMOST IMPOSSIBLE TO DRIVE. NOTICED WARNING ON DASH THAT STATED SERVICE POW”

— NHTSA complaint filing

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

STEERING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 91 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: 2/12/2017 7:30AM STOPED @ 4 WAY STOP, STARTED ACROSS TRANSMISSION WENT INTO NEUTRAL, LEFT ME STUCK IN ROAD, COULD NOT GET TRANSMISSION TO ENGAGE IN DRIVE OR REVERSE,HAD TO PUSH OUT OF ROAD, TRIED SEVERAL MIN TO ENGAGE TRANSMISSION FAILED, CALLED AAA TO TOE BACK TO DEALER. DEALER KEPT 2 1/2 DAYS SA
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: NOX SENSOR POSITION 2 FAILED, SECOND OCCURRENCE, DIESEL VEHICLE ENTERED LIMP MODE. LIMP MODE IS DANGEROUS AND INDICATED DEF FLUID ISSUE. THIS IS A FALSE POSITIVE (AS DESCRIBED IN MANY PLACES ON THE INTERNET AND BY THE DEALER) AS A RESULT OF THE SENSOR FAILURE. FIRST DEALER DID NOT STOCK THE PART,
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THERE IS NO 4X4 INDICATOR LIGHT AND THE 4X4 MENU IN THE INFORMATION DISPLAY IS UNAVAILABLE. REFERENCE COMPLAINT # 11023887
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: PASSENGER REAR DEFROST NOT WORKING ON THAT 1/3 OF THE REAR WINDOW
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)