BestCarRank
Ford

2011 Ford FUSION HYBRID

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Ford FUSION HYBRID has 166 owner complaints filed with NHTSA — that's 1.9x the segment average of 89. The most common issue is steering problems (26% of all complaints), specifically: service power steering now and servicetract message displayed, steering wheel was very stiff and i couldn't steer car. my car had to be towed to a ford dealership and they told me problem was due to a pre-existing defect. *tr.

6 crash reports 3 injuries

166

Total Complaints

0

Recalls Issued

4/5

Safety Stars

1.9x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

43 complaints
26%
  • SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR
  • INDICATOR LIGHT "WRENCH" CAME ON TO INFORM ME OF AN ISSUE. THEN SHORTLY THEREAFTER, A LIGHT CAME ON THAT SAID "SERVICE ACCUTRAC" (TRACTION CONTROL SYSTEM). I TOOK THE CAR TO THE DEALER WHO THEN TOLD ME THAT THE POWER STEERING GEAR HAD TO BE REPLACED AND THAT THE TRACTION CONTROL HAD TO BE REPROGR
  • TL* THE CONTACT OWNS A 2011 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT COASTED OVER TO THE EMERGENCY LANE AND NOTICED THAT THE "POWER STEERING ASSIST FAILURE" AND "TRACTION CONTROL" WARNING LIGHTS WERE ILLUMINATED.
Typical onset: 50K miles Est. repair: $500💥 2 crashes

SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR

— NHTSA complaint filing

When Problems Appear on the 2011 Ford FUSION HYBRID

Based on 129 owner complaints that included an odometer reading. Median mileage at time of complaint: 73K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
10
30-60K
26
60-100K
62
100-150K
26
150-200K
4
200K+
1

SPEED CONTROL

Earlier than typicalmedian 41K mi · 5 reports
0-30K
2
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

STEERING

In line with typicalmedian 81K mi · 42 reports
0-30K
2
30-60K
6
60-100K
24
100-150K
7
150-200K
3
200K+
0

BRAKES

In line with typicalmedian 78K mi · 23 reports
0-30K
1
30-60K
3
60-100K
13
100-150K
5
150-200K
0
200K+
1

ELECTRICAL

In line with typicalmedian 74K mi · 11 reports
0-30K
0
30-60K
2
60-100K
8
100-150K
1
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 97K mi · 11 reports
0-30K
0
30-60K
2
60-100K
4
100-150K
4
150-200K
1
200K+
0

ELECTRONIC SYSTEMS

In line with typicalmedian 70K mi · 8 reports
0-30K
1
30-60K
2
60-100K
3
100-150K
2
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Fuel Cost Calculator for 2011 Ford FUSION HYBRID

Live EIA prices
Per year
$1,263
Per month
$105
Per mile
10.5¢
MPG
38
City driving (worst-case MPG)
$1,171/yr
Highway driving (best-case MPG)
$1,372/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2011 Ford FUSION HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,339
Full coverage / month
$112
Liability only / year
$598
vs US avg
-20%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating0.98x
× vehicle age0.85x
= Full coverage estimate$1339

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford FUSION HYBRID Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2011 FUSION HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

STEERING(~50K mi)
$500
AIR BAGS(~50K mi)
$500
BRAKES(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 166 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • AIR BAGS: WAITING SINCE RECEIVING RECALL 16V384 (MAY'16) FOR FORD TO ADVISE WHEN PARTS ARE AVAILABLE TO FIX. IN MEANTIME, WE ARE NOT DRIVING VEHICLE DUE TO SAFETY CONCERNS. THIS IS TAKING MUCH TOO LONG TO RESOLVE.

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: BRAKE WARNING LIGHTS CAME ON AND TOTAL LOSS OF BRAKES. THIS HAS HAPPENED TWICE IN TWO WEEKS. HAS BEEN TO A FORD DEALER TO HAVE THE PROBLEM LOOKED AT THEY FOUND NOTHING, TOLD ME TO DRIVE THE CAR AND IF IT HAPPENS AGAIN THEY WOULD PUT THE CAR ON AN ELECTRONIC TESTER. THE PROBLEM DID SHOW UP AGAIN ON

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: THE WRENCH SYMBOL WAS DISPLAYED ON THE CONTROL PANEL WHEN THE VEHICLE LOST SPEED. IT FELT LIKE IT STALLED OUT. THEN THE ENGINE LIGHT CAME ON. THE CAR HAS VERY LOW MILES ON IT AND IS PRACTICALLY BRAND NEW. I DID NOT FEEL SAFE. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

Overall
Frontal
Side
Rollover

At a Glance

Complaints
166
Recalls
0
Fire reports
0
Crash reports
6
Injury reports
3
Segment avg
89

Check a Specific VIN

See recalls for YOUR 2011 Ford FUSION HYBRID